Great hotel, lovely friendly staff. Clean rooms, comfortable bed.

Clean and comfortable rooms

Clean and comfortable rooms

Staff were very helpful.

Staff were very helpful.

This hotel is in a great location. Very walkable to the city centre and very quiet at the same time. The staff is lovely. Everyone was very helpful and friendly. But the hotel is in need of some upgrades and refurbishing. We had to change rooms because the toilet in ours simply didn’t flush. We notified the staff after the first night (we devised a method of flushing using a bucket of water) but no one attended to it until the evening of our second day. No repair was possible so they moved us. Our second room was not nearly as nice, since it was a family room and the bed was very close to the wall to allow a cot to be used, but since the Olympics meant that all hotels were at or near capacity we knew there wasn’t much choice. At least we had a toilet that worked. Everything else was great. The breakfast was amazing with loads of choices and the lounge was very comfortable. I felt that we could have been offered some kind of compensation for our inconvenience but in new that staff was doing their best and didn’t want to create problems.

This hotel is in a great location. Very walkable to the city centre and very quiet at the same time. The staff is lovely. Everyone was very helpful and friendly. But the hotel is in need of some upgrades and refurbishing. We had to change rooms because the toilet in ours simply didn’t flush. We notified the staff after the first night (we devised a method of flushing using a bucket of water) but no one attended to it until the evening of our second day. No repair was possible so they moved us. Our second room was not nearly as nice, since it was a family room and the bed was very close to the wall to allow a cot to be used, but since the Olympics meant that all hotels were at or near capacity we knew there wasn’t much choice. At least we had a toilet that worked. Everything else was great. The breakfast was amazing with loads of choices and the lounge was very comfortable. I felt that we could have been offered some kind of compensation for our inconvenience but in new that staff was doing their best and didn’t want to create problems.

We had a nice stay here.

We had a nice stay here.

We had a last minute change and had to reduce our stay, despite the reservation was non-refundable, the hotel gave us a credit for a night to spend later. 5 stars!!!!

Location terrific. Room comfortable, beds great and all the right facilities in the room/ hotel. Like the new effort with environment friendly water bottles too. Well done Novotel. Great hotel option, our regular go to while in Bordeaux.

We had a last minute change and had to reduce our stay, despite the reservation was non-refundable, the hotel gave us a credit for a night to spend later. 5 stars!!!!

Location terrific. Room comfortable, beds great and all the right facilities in the room/ hotel. Like the new effort with environment friendly water bottles too. Well done Novotel. Great hotel option, our regular go to while in Bordeaux.

Horrible Experience. To get acmini bar in your room you have to pay for it ascExecutive Room only. Surprised that Novotek Chain

Horrible Experience. To get acmini bar in your room you have to pay for it ascExecutive Room only. Surprised that Novotek Chain

Perfect location for visiting the city, reception staff were all very helpful, will definetly return

Perfect location for visiting the city, reception staff were all very helpful, will definetly return

Great value for the price. Not many frills, but nice lobby and bar. Breakfast was quite a wide selection. Bar prices high as you’d expect in a hotel.

Great value for the price. Not many frills, but nice lobby and bar. Breakfast was quite a wide selection. Bar prices high as you’d expect in a hotel.

Great position, you can take tram A straight from the airport. Walkable to all of the main sites. Hotel is lovely and clean, we didnt eat breakfast there (got it from the Intermarché nearby) but spent some time in the bar area which is nice, clean and comfortable. We would definitely stay here again.

Great position, you can take tram A straight from the airport. Walkable to all of the main sites. Hotel is lovely and clean, we didnt eat breakfast there (got it from the Intermarché nearby) but spent some time in the bar area which is nice, clean and comfortable. We would definitely stay here again.

the check in was a bit sketchy in that we were not given clear instructions on what parking level to park on to give us access to the hotel level.

the check in was a bit sketchy in that we were not given clear instructions on what parking level to park on to give us access to the hotel level.

Functional hotel. Accessible by tram from airport. Close to cathedral and old town. Rooms modern and functional. Good shower, kettle and coffee machine provided. Aircon did not work so slept with window open, no street noise so no problem. BBC world tv not working.

Functional hotel. Accessible by tram from airport. Close to cathedral and old town. Rooms modern and functional. Good shower, kettle and coffee machine provided. Aircon did not work so slept with window open, no street noise so no problem. BBC world tv not working.

Everything about the property was fine the staff were excellent however the cooked breakfast was pretty poor.

Everything about the property was fine the staff were excellent however the cooked breakfast was pretty poor.

in general, good hotel, good location, friendly staff. On the downside, beds not so comfy, not sure the A/C worked (was hot), and the breakfast is too expensive, should be lower for people staying in the hotel, or should have 'family' packages

in general, good hotel, good location, friendly staff. On the downside, beds not so comfy, not sure the A/C worked (was hot), and the breakfast is too expensive, should be lower for people staying in the hotel, or should have 'family' packages

Excellent location, nearby great restaurants and city center.

Excellent location, nearby great restaurants and city center.

The shower was terrible as the pressure was extremely low. The bed was really uncomfortable because they just placed two single beds together and the mattress were very low quality. The building was dated and you could tell they had done a light refurbishment. The hotel staff were friendly and helpful. The lobby/reception were of a good standard. I would not recommend this hotel as I do not believe it represented good value for money. The location of the hotel is the only redeeming factor.