I think there should be more microwaves available as everyone doesn't eat the same. I had bought my own just to meet my needs.

Have stayed at this property for over 10 years and was highly disappointed this October. Excuse after excuse and too many attempts to reach front desk/guest services by phone. It was either a staffing issue or training. Yes, it is in a city, yes, there is a conference, yes, the hotel is full. These were the excuses given to us. Location is excellent and the room refresh was a significant improvement. Cosmetically great. Warning hotels.com customers there are more options in similar location and they repeatedly made it clear since we did not book directly with them their hands were tied. Not sure what getting water glasses, bathrobe and washcloths had to do with hoterls.com but another excuse provided. Not welcoming and we were there for business, a bday and anniversary.

Have stayed at this property for over 10 years and was highly disappointed this October. Excuse after excuse and too many attempts to reach front desk/guest services by phone. It was either a staffing issue or training. Yes, it is in a city, yes, there is a conference, yes, the hotel is full. These were the excuses given to us. Location is excellent and the room refresh was a significant improvement. Cosmetically great. Warning hotels.com customers there are more options in similar location and they repeatedly made it clear since we did not book directly with them their hands were tied. Not sure what getting water glasses, bathrobe and washcloths had to do with hoterls.com but another excuse provided. Not welcoming and we were there for business, a bday and anniversary.

This hotel was in a great location. The rooms were clean and the hotel staff were friendly and very helpful. Will stay here again the next time I’m in town.

This hotel was in a great location. The rooms were clean and the hotel staff were friendly and very helpful. Will stay here again the next time I’m in town.

Clean and the lobby smelled amazing. Beautiful hotel.

Clean and the lobby smelled amazing. Beautiful hotel.

Excellent hotel for conferences and business stay

Excellent hotel for conferences and business stay

All great!

All great!

Excellent except telling us about the destination fee and what we were entitled to to make up for it.

Excellent except telling us about the destination fee and what we were entitled to to make up for it.

Great location. Very walkable to all major visitor attractions.

GREAT STAY

I would not stay at this hotel again. When we checked in, we had to dig the coffee pot out from under the cabinet. We had no coffee cups or coffee. The water was shut off from 9 am - 6 pm on one day and constant construction through out the day. We couldn’t even hear the tv. There is no dresser so we had to live out of our suitcases for six days. The WiFi was awful.

GREAT STAY

Beautiful Hotel. I definitely recommend.

Beautiful Hotel. I definitely recommend.

I was there for a convention. The room was very clean, as was the lobby. I love that they have k-cups and not single use "pads" of weak coffee in the rooms. The only issue we had was that there were no plastic drinking cups.

Everything was close even if we took a cab.

Everything was close even if we took a cab.

Great place!

Great place!

Always perfect!

Always perfect!

The perfect location

Great hotel

There was some air conditioning sound throughout the night

There was some air conditioning sound throughout the night

Great hotel

Hotel was great. Easy access to the Metro. Restaurants were good. The pillows were awful. They went completely flat when laying down on them. Not a comfortable night’s sleep.