The property was gorgeous and walking distance from main attractions. Service was excellent and the staff were very friendly and helpful. We will definitely be back.

Staff is terrific. Room lacked nothing more than one skinny chair. Heat did not operate. Setting gorgeous. Management at desk were excellent. Bar people excellent. I will return & hope for two chairs in room & heat that actually works.

Staff is terrific. Room lacked nothing more than one skinny chair. Heat did not operate. Setting gorgeous. Management at desk were excellent. Bar people excellent. I will return & hope for two chairs in room & heat that actually works.

While the grounds were very nice and the staff quite friendly, we were very disappointed for the price we paid for the night. If you are looking to sweat off the Portuguese wine while sleeping, this is your place. I’ve never been so hot at a hotel and the AC was not operational. We managed to get a window open but had to use my shoe to prop it open. Finally to top it off we got very little sleep given our neighbour was testing the limits of apnea and snoring. If it’s not the peacocks crowing 24/7 then it’s staff having full conversations at 2AM just as you fall asleep. One more thing, don’t count on any shuttle service and plan on paying €15-20 for an Uber or the 20 minute hike up the steep hill. Disappointed given the high price!!

While the grounds were very nice and the staff quite friendly, we were very disappointed for the price we paid for the night. If you are looking to sweat off the Portuguese wine while sleeping, this is your place. I’ve never been so hot at a hotel and the AC was not operational. We managed to get a window open but had to use my shoe to prop it open. Finally to top it off we got very little sleep given our neighbour was testing the limits of apnea and snoring. If it’s not the peacocks crowing 24/7 then it’s staff having full conversations at 2AM just as you fall asleep. One more thing, don’t count on any shuttle service and plan on paying €15-20 for an Uber or the 20 minute hike up the steep hill. Disappointed given the high price!!

Amazing palace property. Staff is very helpful except food is mediocre and toliet sink/pipe is stuck.

Amazing palace property. Staff is very helpful except food is mediocre and toliet sink/pipe is stuck.

Great stay, will be back!

Great stay, will be back!

Unique but small bedroom with queen bed

Unique but small bedroom with queen bed

Beautiful property. Room was not great. Paid for pool view, there was none. Bed was a double. For two adults this is not adequate. Could t sleep.

Beautiful property. Room was not great. Paid for pool view, there was none. Bed was a double. For two adults this is not adequate. Could t sleep.

We missed the run off for the hotel on the first go round, but other than that everything was amazing. One of the most relaxing places I've ever stayed.

We missed the run off for the hotel on the first go round, but other than that everything was amazing. One of the most relaxing places I've ever stayed.

The staff are very gracious and helpful. Very professional, but warm. I loved all the nice touches - fresh honey on the breakfast buffet, local pastries, etc. The pool area and back garden are stunning at sunset.

The staff are very gracious and helpful. Very professional, but warm. I loved all the nice touches - fresh honey on the breakfast buffet, local pastries, etc. The pool area and back garden are stunning at sunset.

Amazing service, very attentive and friendly. Beautiful historical building and grounds. Great location

Amazing service, very attentive and friendly. Beautiful historical building and grounds. Great location

Beautiful location. Front desk people were excellent and very helpful. Our room was stuffy and too warm despite our effort to adjust in room air unit. It was a very cool night b

Beautiful location. Front desk people were excellent and very helpful. Our room was stuffy and too warm despite our effort to adjust in room air unit. It was a very cool night b

Beautiful setting unfortunately it’s not easily accessible. Ubers kid taxis don’t want to take you there. Staff pays attention to VIP guests only. Restaurant services substandard.

Beautiful setting unfortunately it’s not easily accessible. Ubers kid taxis don’t want to take you there. Staff pays attention to VIP guests only. Restaurant services substandard.

The staff and service provided by Tivoli Palácio de Seteais are exceptional. If you are looking for a beautiful and historical accommodation with fantastic staff and excellent location, this is your place! I was treated so well by every single employee that it was so hard to leave. It's a perfect place for a romantic stay in Sintra.

The staff and service provided by Tivoli Palácio de Seteais are exceptional. If you are looking for a beautiful and historical accommodation with fantastic staff and excellent location, this is your place! I was treated so well by every single employee that it was so hard to leave. It's a perfect place for a romantic stay in Sintra.

Incredible experience! The service by the staff was fantastic! Our room was beautiful! We can’t wait to return!

Incredible experience! The service by the staff was fantastic! Our room was beautiful! We can’t wait to return!

There were lots of special touches by this friendly and professional staff here that made us feel taken care of from check in to check out. The property is beautiful (the building itself as well as the gardens) and it was very easy to both park and walk to downtown Sintra. Everything is so elegant feeling.

There were lots of special touches by this friendly and professional staff here that made us feel taken care of from check in to check out. The property is beautiful (the building itself as well as the gardens) and it was very easy to both park and walk to downtown Sintra. Everything is so elegant feeling.

Lovely hotel and staff

Lovely hotel and staff

This is an exceptional place - one of the kind! It is almost like staying in the palace/museum. The property and the staff are outstanding. I hope to return one day.