No soap in the dispensor.

No soap in the dispensor.

The hotel was nice and clean but the pool was closed and nobody informed us prior arrival.

The hotel was nice and clean but the pool was closed and nobody informed us prior arrival.

Thanks for a good stay

Thanks for a good stay

My granddaughter and I travel from northern Michigan to East Lansing for an annual school shopping trip each August. The place we typically stay is a bit of a drive from downtown so I looked for something a bit closer this year. What a mistake! We booked at Courtyard by Marriott due to their reputation. We chose this particular property due to its location. What a huge disappointment to find the overall area around the hotel very unkempt and sketchy. The rooms were clean and fresh looking. But one thing we look forward to after a long day of travel and shopping is relaxing and playing in the pool. We were informed at check in the pool was under renovation, the water was green! We were then told we could use the pool at a sister property down the road. Not convenient but we went to check it out only to find that pool out of order as well. I had a very disappointed granddaughter! Additionally, there is no breakfast service and the Starbucks in the hotel lobby was not operating. There was no notice prior to traveling these services were not available. I wouldn’t say don’t stay here but know that you may not get what you’re expecting!

My granddaughter and I travel from northern Michigan to East Lansing for an annual school shopping trip each August. The place we typically stay is a bit of a drive from downtown so I looked for something a bit closer this year. What a mistake! We booked at Courtyard by Marriott due to their reputation. We chose this particular property due to its location. What a huge disappointment to find the overall area around the hotel very unkempt and sketchy. The rooms were clean and fresh looking. But one thing we look forward to after a long day of travel and shopping is relaxing and playing in the pool. We were informed at check in the pool was under renovation, the water was green! We were then told we could use the pool at a sister property down the road. Not convenient but we went to check it out only to find that pool out of order as well. I had a very disappointed granddaughter! Additionally, there is no breakfast service and the Starbucks in the hotel lobby was not operating. There was no notice prior to traveling these services were not available. I wouldn’t say don’t stay here but know that you may not get what you’re expecting!

The stay was nice and quiet. Just a couple of minor issues prevents me from giving 5 stars. Staff was very nice, polite and accomodating. I will stay here again.

The stay was nice and quiet. Just a couple of minor issues prevents me from giving 5 stars. Staff was very nice, polite and accomodating. I will stay here again.

Very nice clean hotel with lots of stores and restaurants within walking distance. Great value for the price

Very nice clean hotel with lots of stores and restaurants within walking distance. Great value for the price

The rooms were basic but good. The pool was too cold & the lack of any free breakfast was a negative.

Great staff,Hotel is a little worn.

Great staff,Hotel is a little worn.

The rooms were basic but good. The pool was too cold & the lack of any free breakfast was a negative.

Staff was amazing clean room lots of food options near by

Staff was amazing clean room lots of food options near by

Convenient to the locations we planned to visit. A little highway noise but not too bad. It was mostly covered by the AC fans running in the suite. Perfect white noise! 😊 It’s all in the perspective. The room was definitely clean and neat. Bathroom as well. Bring your own tea bag though as only in-room coffee is provided and enjoy your stay! ⭐️⭐️⭐️⭐️

Convenient to the locations we planned to visit. A little highway noise but not too bad. It was mostly covered by the AC fans running in the suite. Perfect white noise! 😊 It’s all in the perspective. The room was definitely clean and neat. Bathroom as well. Bring your own tea bag though as only in-room coffee is provided and enjoy your stay! ⭐️⭐️⭐️⭐️

Was here while my wife recovered from extreme back surgery. Bed was very comfortable.

Was here while my wife recovered from extreme back surgery. Bed was very comfortable.

Best place I’ve stayed in awhile. The room was very clean and comfortable. The courtyard was beautiful. The staff was very friendly.

Best place I’ve stayed in awhile. The room was very clean and comfortable. The courtyard was beautiful. The staff was very friendly.

Great Location

Great Location

Friendly staff at check in. Unfortunately pool was closed and no breakfast was included. I thought at least continental was included. Price was high considering lack of breakfast and closed facilities. However, our room was perfect and spacious.

Friendly staff at check in. Unfortunately pool was closed and no breakfast was included. I thought at least continental was included. Price was high considering lack of breakfast and closed facilities. However, our room was perfect and spacious.

I booked this room a month a head of time and I was very disappointed that the pool was down / not functioning

I booked this room a month a head of time and I was very disappointed that the pool was down / not functioning

Needs updated. Room are old, dirty and outdated. Landscape is unkept. People were nice.

No welcome for gold elite Bonvoy member. Only one key for the room given. Bathroom curtain installed the opposite way making hard to shower. Great service from the guy in the bistro.