Service was good

Stains all over the carpeting in the room, not worth the price paid.

Stains all over the carpeting in the room, not worth the price paid.

Couldn't get past the stained old and dirty carpet

Couldn't get past the stained old and dirty carpet

Construction going on. The smell of new rubber in the hallway, not very impressed.

I stayed 4 nights. Housekeeping was great

This hotel was pretty good! We were in the winery themed honeymoon suite with the jacuzzi tub. There were questionable stains on the carpet and mattress protector, but i feel like they tried their best to keep it sanitized, because every linen smelled of bleach. My only complaint was that the jetted tub smelled like bleach when the jets were on, I know that means its sanitized, which I appreciate! But it was a little unsettling smelling bleach in the bath. The pool was clean, same with the hot tub. All the amenities were in working order. This location isnt great for those who are travelling without a vehichle, but willowbrook mall and all the shopping that area has to offer is a short drive away. Sahota's grill was running the continental breakfast, they had a lot of variety and the foot was hot so no complaints there! They also offer Ramada guests a 12% discount for dining, great indian cuisine! with lots of other options for those who prefer western cuisine, they really do try to cater to everyone's tastes at Sahota's! Overall, had a good time staying here and I would probably stay here again.

This hotel was pretty good! We were in the winery themed honeymoon suite with the jacuzzi tub. There were questionable stains on the carpet and mattress protector, but i feel like they tried their best to keep it sanitized, because every linen smelled of bleach. My only complaint was that the jetted tub smelled like bleach when the jets were on, I know that means its sanitized, which I appreciate! But it was a little unsettling smelling bleach in the bath. The pool was clean, same with the hot tub. All the amenities were in working order. This location isnt great for those who are travelling without a vehichle, but willowbrook mall and all the shopping that area has to offer is a short drive away. Sahota's grill was running the continental breakfast, they had a lot of variety and the foot was hot so no complaints there! They also offer Ramada guests a 12% discount for dining, great indian cuisine! with lots of other options for those who prefer western cuisine, they really do try to cater to everyone's tastes at Sahota's! Overall, had a good time staying here and I would probably stay here again.

The staff seemed very uninterested in helping.

Thanks

The carpets in my room were so stained that it looked like a slaughterhouse.When I called the front desk about them they assured me that they were clean. There were kids and adults running around in the room above me and the door slamming and kids screaming usually started around 6:30 each morning. Let's just say this hotel attracts a certain clientele which makes getting a good night sleep very difficult.

The carpets in my room were so stained that it looked like a slaughterhouse.When I called the front desk about them they assured me that they were clean. There were kids and adults running around in the room above me and the door slamming and kids screaming usually started around 6:30 each morning. Let's just say this hotel attracts a certain clientele which makes getting a good night sleep very difficult.

This is an easily found location with clean rooms, they have an average hotel breakfast served in the restaurant on site. They seemed to be in the midst of renovation, our room was very nice with what looked like new flooring.

Everything was fine with this property with the exception of 2 things--1) the person who checked us in (a younger woman) appeared to be totally disinterested in being there, yawned repeatedly, and even belched when she was talking to us. 2) the exercise room equipment was in dire need of repair and replacement. Otherwise, the gentleman who worked the front desk for the night shift was really friendly!

Very good experience

Very happy with service and friendly staff. nice food. Thanks.

We stay in this general area when visiting from out of town. Cheaper and less crowded than Vancouver. This hotel is clean and comfortable and has free breakfast!

Worst hotel to stay. Room was very dirty.

Clean and safe

Breakfast needs improvement to cater to everyone’s needs.

the carpet in room is dirty. other than that, all good.

Checked us into a room that was occupied. Walked in on them. Then got us into another room and said hopefully no one is in this one, laughing(we didn’t find it funny). People drinking in hot tub area(we chose this hotel and paid extra bc it had a hot tub)so we didn’t use it. Our carpet was disgustingly dirty/stained

Very sad exercise room. Better to not have cardio equipment than to have poorly functioning equipment. No spray bottles for cleaning - even though there is a sign that says to spray and clean equipment after use. Very small and Generally very disappointing.

Nice and spacious room. Carpet is not clean. Only bad thing.

Property was clean Towels were not replaced after our request

Staff was friendly and breakfast was good…highly recommend the waffles. Location was great for what we needed. Cleanliness unfortunately was very poor. Carpet was in terrible condition and we didn’t dare take our shoes off. It was sooo nasty…room is in major need of an update. Wouldn’t choose again for that reason.

The complimentary breakfast was better than expected. The supply’s in room were minimal and basic. On our last evening/day they didn’t come make the beds or add more coffee shampoo etc.

Staff was friendly and breakfast was good…highly recommend the waffles. Location was great for what we needed. Cleanliness unfortunately was very poor. Carpet was in terrible condition and we didn’t dare take our shoes off. It was sooo nasty…room is in major need of an update. Wouldn’t choose again for that reason.

It was ok for the price.

Beds were very comfortable, but bathroom we a very strange layout and had hairs everywhere

Don't ever book this hotel. If you cancel in time, you could not get refund. I will never book this hotel again.