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Great location, comfortable room, convenient parking options.

Great location, comfortable room, convenient parking options.

Cozy place in a quiet location close to the centre

Cozy place in a quiet location close to the centre

This hotel provided fake information about the rooms and used very poor rooms to replace what we booked two rooms at the beginning. What we booked are two 16 square meters rooms with balcony. However, this hotel put one of us into a dark, hot and narrow room in the basement and another one into an attic with very low ceiling. When we spoke to the count staff, she quibbled that’s the rooms we booked with very poor attitude. After we showed her the evidence of our booked rooms, she had to change the rooms for us. Though they are better but still do not have balcony. In fact, this hotel has very few rooms with balcony but it provides wrong information to potential customers. I strongly suggest not booking this hotel.

This hotel provided fake information about the rooms and used very poor rooms to replace what we booked two rooms at the beginning. What we booked are two 16 square meters rooms with balcony. However, this hotel put one of us into a dark, hot and narrow room in the basement and another one into an attic with very low ceiling. When we spoke to the count staff, she quibbled that’s the rooms we booked with very poor attitude. After we showed her the evidence of our booked rooms, she had to change the rooms for us. Though they are better but still do not have balcony. In fact, this hotel has very few rooms with balcony but it provides wrong information to potential customers. I strongly suggest not booking this hotel.

Very quiet and comfortable offering a fine breakfast. It has a quaint, old-world hotel feel that is welcoming.

Very quiet and comfortable offering a fine breakfast. It has a quaint, old-world hotel feel that is welcoming.

Very friendly lady at the reception. She solved the problem (with the rooms and the breakfast) perfectly.

Very friendly lady at the reception. She solved the problem (with the rooms and the breakfast) perfectly.

Everything was great

Everything was great

My friend and I stayed in the top story "businessman single" rooms. While these small rooms are probably warm and cozy in cold weather, they are stuffy and warm in hot summer weather (the skylight window cannot be opened). The air conditioner unit in my friend's room was in need of servicing and its noise was too loud to permit sleep. He was eventually offered another room for our second night, but for the first night it was suggested that he do as Italians purportedly do and turn it off at night (which he was forced to do despite the very hot July weather to try to get some sleep). Some of the hotel's common areas have seen better days -- the entryway stair carpet is loose and frayed, and the furniture on the seemingly neglected upper story terrace is old and uncomfortable -- and it is puzzling why these relatively minor refurbishments aren't being seen to. Breakfast is not included in the room price, which is unusual for a four-star hotel. The hotel's location is quiet and picturesque and street parking (at additional cost) is convenient. The walk up to the town center is steep. The hotel has a pleasant and bygone character, and perhaps the rooms other than the "businessman singles" enable it to claim four stars.

My friend and I stayed in the top story "businessman single" rooms. While these small rooms are probably warm and cozy in cold weather, they are stuffy and warm in hot summer weather (the skylight window cannot be opened). The air conditioner unit in my friend's room was in need of servicing and its noise was too loud to permit sleep. He was eventually offered another room for our second night, but for the first night it was suggested that he do as Italians purportedly do and turn it off at night (which he was forced to do despite the very hot July weather to try to get some sleep). Some of the hotel's common areas have seen better days -- the entryway stair carpet is loose and frayed, and the furniture on the seemingly neglected upper story terrace is old and uncomfortable -- and it is puzzling why these relatively minor refurbishments aren't being seen to. Breakfast is not included in the room price, which is unusual for a four-star hotel. The hotel's location is quiet and picturesque and street parking (at additional cost) is convenient. The walk up to the town center is steep. The hotel has a pleasant and bygone character, and perhaps the rooms other than the "businessman singles" enable it to claim four stars.

Helpful and friendly staff at this aging hotel. Starting to show signs of shabbiness, but very comfortable mattress. My room was small and dark, with attic style roofline and skylights with shades that I couldn’t reach to adjust the light. Tiny bathroom with small triangular shower. Lovely public areas. On city walls at edge of town. Parking available. Uphill short walk into town centre and longer walk to the bus station. Would only rate it st 3 stats. Internet wouldn’t work in my room at all.

Helpful and friendly staff at this aging hotel. Starting to show signs of shabbiness, but very comfortable mattress. My room was small and dark, with attic style roofline and skylights with shades that I couldn’t reach to adjust the light. Tiny bathroom with small triangular shower. Lovely public areas. On city walls at edge of town. Parking available. Uphill short walk into town centre and longer walk to the bus station. Would only rate it st 3 stats. Internet wouldn’t work in my room at all.

Beautiful view of surrounding countryside. Attractive lobby, breakfast room and room decor. A couple of blocks from busiest part of city so convenient yet quite and private. Important to note that the couple of blocks are up steep hill so be prepared for brisk walks. Staff were all extremely friendly, helpful and very accommodating to our lack of Italian. Excellent, reasonable breakfast.

Beautiful view of surrounding countryside. Attractive lobby, breakfast room and room decor. A couple of blocks from busiest part of city so convenient yet quite and private. Important to note that the couple of blocks are up steep hill so be prepared for brisk walks. Staff were all extremely friendly, helpful and very accommodating to our lack of Italian. Excellent, reasonable breakfast.

Good quiet location. Rooms are ok but our air conditioner didn’t work. Service is average but the breakfast is poor.

Good quiet location. Rooms are ok but our air conditioner didn’t work. Service is average but the breakfast is poor.

Easy access by car just inside the City wall. Elegant place. Nice terrace with a view of the countryside. Only real drawback - the only place in Italy I went that did not include free breakfast.

Easy access by car just inside the City wall. Elegant place. Nice terrace with a view of the countryside. Only real drawback - the only place in Italy I went that did not include free breakfast.

Hotel is clean and the staff is helpful. The bathroom is a bit odd as it does not have a true shower and only offers a bath tub! Other than that, it was a lovely hotel and I would recommend it.

Hotel is clean and the staff is helpful. The bathroom is a bit odd as it does not have a true shower and only offers a bath tub! Other than that, it was a lovely hotel and I would recommend it.

Outstanding in all aspects! I recomend goes to Urbino and stay there.

Outstanding in all aspects! I recomend goes to Urbino and stay there.

Great little city.

Great little city.

Easy and quick access to the medieval town and all there is to see, helpful staff, easy parking (5 euros), good breakfast

Easy and quick access to the medieval town and all there is to see, helpful staff, easy parking (5 euros), good breakfast