My stay was great. However, the staff at the front desk needs to be more attentive to guests. I had an issue with the tv in my room. I called the front desk first and no one answered. I mentioned it to the front desk the first time and they told me to just unplug the tv and plug it back up and it should work. It didn’t. The last straw was calling the front desk to send someone up to look at it and they never came up. I also hate the fact you have to swipe your card to use the elevator. Its a nuisance and seems like it could be a safety hazard in the future.

My stay was great. However, the staff at the front desk needs to be more attentive to guests. I had an issue with the tv in my room. I called the front desk first and no one answered. I mentioned it to the front desk the first time and they told me to just unplug the tv and plug it back up and it should work. It didn’t. The last straw was calling the front desk to send someone up to look at it and they never came up. I also hate the fact you have to swipe your card to use the elevator. Its a nuisance and seems like it could be a safety hazard in the future.

Check-in took longer than expected ... but the staff was friendly and understood and listened.

Check-in took longer than expected ... but the staff was friendly and understood and listened.

Showed up an hour and a half after check in time and was told we had to wait for our room which was unfortunate after a long drive.

Showed up an hour and a half after check in time and was told we had to wait for our room which was unfortunate after a long drive.

This hotel was very clean, shower was very nice. Pillows were terrible, and our room faced the street, and there was quite a bit of "street noise" on a Saturday night. Also, wanted to watch the OSU football game, and this hotel does not get the Big Ten Network. However, check-in was quick and efficient and the complimentary breakfast was well-stocked and tasty, complete with a river view!

This hotel was very clean, shower was very nice. Pillows were terrible, and our room faced the street, and there was quite a bit of "street noise" on a Saturday night. Also, wanted to watch the OSU football game, and this hotel does not get the Big Ten Network. However, check-in was quick and efficient and the complimentary breakfast was well-stocked and tasty, complete with a river view!

Lovely hotel with a beautiful view very convenient to some restaurants

Lovely hotel with a beautiful view very convenient to some restaurants

**Disappointing Experience - Elevator Nightmare** I recently stayed at this hotel over a holiday weekend, and the experience was far from pleasant. The hotel was fully booked, and the room rate was significantly inflated, which I expected for a busy weekend. However, what I didn't expect was to waste over two hours of my time waiting for the elevator. Only one elevator was working, and when I inquired about the other, I was told it was shut down because it "overheats sometimes." For a hotel fully booked on a holiday weekend, this is completely unacceptable. The management should have anticipated the demand and ensured that both elevators were functional. The long waits were frustrating, and it really impacted the overall experience. I wouldn’t recommend staying here unless you want to waste your time waiting around.

**Disappointing Experience - Elevator Nightmare** I recently stayed at this hotel over a holiday weekend, and the experience was far from pleasant. The hotel was fully booked, and the room rate was significantly inflated, which I expected for a busy weekend. However, what I didn't expect was to waste over two hours of my time waiting for the elevator. Only one elevator was working, and when I inquired about the other, I was told it was shut down because it "overheats sometimes." For a hotel fully booked on a holiday weekend, this is completely unacceptable. The management should have anticipated the demand and ensured that both elevators were functional. The long waits were frustrating, and it really impacted the overall experience. I wouldn’t recommend staying here unless you want to waste your time waiting around.

One of two elevators we’re working at full hotel.

One of two elevators we’re working at full hotel.

We were there for the fireworks. Breakfast was good - bacon, sausage, hard boiled eggs, waffles and other assorted pastries. Good beds & pillows, great view, good parking. Very convenient & walkable to everything. Nice bathrooms with soft TP & good bedding. Had corner 5th floor room, river facing, & couldn't hear kids in rooms nextdoor. SLOW elevators- even before it got busy. Take the stairs. Easy early check-in. Nice staff. I recommend it & would stay again.

We were there for the fireworks. Breakfast was good - bacon, sausage, hard boiled eggs, waffles and other assorted pastries. Good beds & pillows, great view, good parking. Very convenient & walkable to everything. Nice bathrooms with soft TP & good bedding. Had corner 5th floor room, river facing, & couldn't hear kids in rooms nextdoor. SLOW elevators- even before it got busy. Take the stairs. Easy early check-in. Nice staff. I recommend it & would stay again.

Clean friendly very convenient. Plenty of food options. Staff very helpful. The shuttle to the game was great. The bed was very comfortable

Clean friendly very convenient. Plenty of food options. Staff very helpful. The shuttle to the game was great. The bed was very comfortable

On the Kentucky side of the Ohio river. Nice river views. Lots of restaurant selections nearby in Covington, KY. Nicer than Cinci side. Up and coming area for the 20's to 30's age group. If I were young and single I'd love living here.

Nice stay

On the Kentucky side of the Ohio river. Nice river views. Lots of restaurant selections nearby in Covington, KY. Nicer than Cinci side. Up and coming area for the 20's to 30's age group. If I were young and single I'd love living here.

Nice stay

Hotel felt new. High ceilings in rooms. Easy parking. Good view of river

Hotel felt new. High ceilings in rooms. Easy parking. Good view of river

We were just passing through. Good value for a place to sleep

We were just passing through. Good value for a place to sleep

This is a very nicely kept property and the staff was quite friendly. I will definitely stay here again.

This is a very nicely kept property and the staff was quite friendly. I will definitely stay here again.

The staff was very warm & friendly and the view from the dinning area was wonderful!

The staff was very warm & friendly and the view from the dinning area was wonderful!

Iliked the area. Plenty dining options within walking distance. Cincinnati right across the bridge. The Ohio river of course is beautiful.

Iliked the area. Plenty dining options within walking distance. Cincinnati right across the bridge. The Ohio river of course is beautiful.