First night in Anchorage. A/C unit did not work. Loud music from bar down the street till 1am.

First night in Anchorage. A/C unit did not work. Loud music from bar down the street till 1am.

Well situated for downtown.

The staff was very attentive and accommodating at what was a very difficult time for my wife and me. The concern and understanding by all, especially Karlo, was very comforting. The breakfast buffet was fresh and tasty, and the service was great.

Other than the noise outside from people hanging out it wasn’t to bad.

The staff was very attentive and accommodating at what was a very difficult time for my wife and me. The concern and understanding by all, especially Karlo, was very comforting. The breakfast buffet was fresh and tasty, and the service was great.

Other than the noise outside from people hanging out it wasn’t to bad.

Was in a good location. The room was nice but carpet was dirty smelled heavily of urine like a kid may have peed all over the floor between the beds. The staff were amazing. The bar out back was very loud until 2am no fault of the hotel. Bring ear plugs for weekends in the summer.

It was an old building in a shady area.Going in & out of the hotel didn’t feel very safe.

Was in a good location. The room was nice but carpet was dirty smelled heavily of urine like a kid may have peed all over the floor between the beds. The staff were amazing. The bar out back was very loud until 2am no fault of the hotel. Bring ear plugs for weekends in the summer.

It was an old building in a shady area.Going in & out of the hotel didn’t feel very safe.

Needs updates

Needs updates

It was a decent hotel but not for $370 per night. First they said their room key system had failed (mine worked though), then they gave me a room with one bed when I had confirmed 2 queens. Luckily they were able to change it. Then at 3AM, I woke up to water dripping from the smoke detector. Luckily only half of the bed got wet. I went to the front desk to change a room and they said they don't have any extra room. Then they said they will send in a technician at 6am. 30 min later the water dripping stopped so I told them no need to send someone in at 6am. But NOBODY visited after that or even asked me if we were ok, and even though I checked "want the room serviced" when I checked in, our room was never refreshed for 4 nights. Luckily I didn't have to use the half of the bed so I just let it go. Toilet paper holder was broken off the wall and it was missing. Carpet was dingy and furniture had a lot of visible scratches. Maybe $370 is not expensive in Alaska during high season, but it was a disappointing stay. To be fair, location is good and you can walk to many downtown restaurants.

It was a decent hotel but not for $370 per night. First they said their room key system had failed (mine worked though), then they gave me a room with one bed when I had confirmed 2 queens. Luckily they were able to change it. Then at 3AM, I woke up to water dripping from the smoke detector. Luckily only half of the bed got wet. I went to the front desk to change a room and they said they don't have any extra room. Then they said they will send in a technician at 6am. 30 min later the water dripping stopped so I told them no need to send someone in at 6am. But NOBODY visited after that or even asked me if we were ok, and even though I checked "want the room serviced" when I checked in, our room was never refreshed for 4 nights. Luckily I didn't have to use the half of the bed so I just let it go. Toilet paper holder was broken off the wall and it was missing. Carpet was dingy and furniture had a lot of visible scratches. Maybe $370 is not expensive in Alaska during high season, but it was a disappointing stay. To be fair, location is good and you can walk to many downtown restaurants.

It was quite expensive, but comparable to other properties. The rooms were large, and we had excellent service.

It was quite expensive, but comparable to other properties. The rooms were large, and we had excellent service.

The stff was friendly and air-conditioning

The stff was friendly and air-conditioning

The hotel was overall not updated, but I didn’t really care because the price was cheap. The one thing I did care about is that we had no air conditioning in our room so it was 80° in there. And it was over 80° outside. Also their shuttle did not work so we had to pay for a ride.

The hotel was overall not updated, but I didn’t really care because the price was cheap. The one thing I did care about is that we had no air conditioning in our room so it was 80° in there. And it was over 80° outside. Also their shuttle did not work so we had to pay for a ride.

The property was great. Room was clean and spacious for myself and two other guests. With the bathroom was all one room, but it was manageable.

The property was great. Room was clean and spacious for myself and two other guests. With the bathroom was all one room, but it was manageable.

Clean modern room/suite. Very well done and a super friendly staff. Nice fitness room superior to other hotels in its class.

Clean modern room/suite. Very well done and a super friendly staff. Nice fitness room superior to other hotels in its class.

We were on a family vacation from Georgia. This was our last night before catching a plane home later the next day. One of our party became sick and was unable to leave by the check out time. This staff was fantastic. We were allowed to stay in our room until the time of our flight. They were all wonderful!!

We were on a family vacation from Georgia. This was our last night before catching a plane home later the next day. One of our party became sick and was unable to leave by the check out time. This staff was fantastic. We were allowed to stay in our room until the time of our flight. They were all wonderful!!

Am curious in knowing how rooms are assigned? Husband and I were given room at end of first floor, under stairs, next to very busy road (with exciting Saturday night drag racing.) Son and girlfriend given room top floor, middle of building. Reservations made simultaneously, both paid by my card. Logarithmic? Visual? Just wondering how these decisions are made. Disappointing to think it might be ageism.

Am curious in knowing how rooms are assigned? Husband and I were given room at end of first floor, under stairs, next to very busy road (with exciting Saturday night drag racing.) Son and girlfriend given room top floor, middle of building. Reservations made simultaneously, both paid by my card. Logarithmic? Visual? Just wondering how these decisions are made. Disappointing to think it might be ageism.

Extremely nice

Extremely nice

Front desk staff at check in and check out were very helpful and friendly. They held our bags when we checked out so that we could go shopping at the mall.