Excellent hotel in Santa Monica. Enjoyed my stay here. Will be back.

Excellent hotel in Santa Monica. Enjoyed my stay here. Will be back.

Fantastic rooms, interior design is beautiful and so spacious saying in a Lanai suite. Location across from Santa Monica beach made it a nice stopover from LAX for 24 hours to freshen up before flying back to Australia. Only thing I would suggest is they include breakfast and some mini bar items until he rate as the room rate is high and those touches would add to the experience.

Fantastic rooms, interior design is beautiful and so spacious saying in a Lanai suite. Location across from Santa Monica beach made it a nice stopover from LAX for 24 hours to freshen up before flying back to Australia. Only thing I would suggest is they include breakfast and some mini bar items until he rate as the room rate is high and those touches would add to the experience.

Our experience at the hotel was great! Mini romantic getaway. The staff was awesome! Kind and genuine. Everything was almost perfect, except for: 1. Not receiving the room I had reserved. After the valet guy helped us move in our belongings, he noticed there was no iPad for controlling of the lights (not a big issue). But after following up for us, they then offered us another room that had an iPad and happened to be exactly the room we had been anticipating. I was about to talk to the front desk when this opportunity came up, so, it worked out on it's own. 2. One of the chairs by the "mini library" was dirty; crumbs in the crevices. And the rug was pretty stained by the main table in the living room. 3. We found two spiders in our stay. One which bit my partner. I mean, insects are insects, but it was a surprise to find two. One we could ignore, but two, we were like, "alrighttt what's going on here" 4. We asked for ice at night around 1030-11pm. I first asked if there was an ice machine. They said no, but that they could send some ice up from the restaurant. Time passed and no ice ever showed up. We can surpass that but there was no other way to cool down some water or drinks considering their mini fridges are only for their resaled beverages. Overall, it was a nice getaway.

Our experience at the hotel was great! Mini romantic getaway. The staff was awesome! Kind and genuine. Everything was almost perfect, except for: 1. Not receiving the room I had reserved. After the valet guy helped us move in our belongings, he noticed there was no iPad for controlling of the lights (not a big issue). But after following up for us, they then offered us another room that had an iPad and happened to be exactly the room we had been anticipating. I was about to talk to the front desk when this opportunity came up, so, it worked out on it's own. 2. One of the chairs by the "mini library" was dirty; crumbs in the crevices. And the rug was pretty stained by the main table in the living room. 3. We found two spiders in our stay. One which bit my partner. I mean, insects are insects, but it was a surprise to find two. One we could ignore, but two, we were like, "alrighttt what's going on here" 4. We asked for ice at night around 1030-11pm. I first asked if there was an ice machine. They said no, but that they could send some ice up from the restaurant. Time passed and no ice ever showed up. We can surpass that but there was no other way to cool down some water or drinks considering their mini fridges are only for their resaled beverages. Overall, it was a nice getaway.

The entire hotel looks beautiful. However, the room looks like the carpet and rugs need to be shampooed...but the rooms was AWESOME! The staff were great, we would definitely come back.

What an incredible hotel and location! Just wow. That's all I can say about this one. Amazing hotel, staff was second to none, everyone was so helpful and polite, room service was great, valet was quick. Everything, 10/5 stars!

What an incredible hotel and location! Just wow. That's all I can say about this one. Amazing hotel, staff was second to none, everyone was so helpful and polite, room service was great, valet was quick. Everything, 10/5 stars!

The entire hotel looks beautiful. However, the room looks like the carpet and rugs need to be shampooed...but the rooms was AWESOME! The staff were great, we would definitely come back.

good for stay

good for stay

can be more innovative in the dining menu.

can be more innovative in the dining menu.

Fantastic property & fantastic staff! Will definitely stay again .

Fantastic property & fantastic staff! Will definitely stay again .

This hotel is incredible in every possible way! I have stayed in so many hotels around the world and this has to be top 3! Do yourself a favour and book this hotel now!

This hotel is incredible in every possible way! I have stayed in so many hotels around the world and this has to be top 3! Do yourself a favour and book this hotel now!

Excellent Location !

Excellent Location !

Great hotel with clean, spacious rooms and good hotel facilities to enjoy. Extra friendly staff.

Great hotel with clean, spacious rooms and good hotel facilities to enjoy. Extra friendly staff.

Absolutely love this place.

Absolutely love this place.

Great hotel with large suites. Only drawback is poor descriptions of suite types. We would have liked a room with a view, but were at the back of the hotel and the small balcony was facing the apartment building behind. Its a converted apartment building with room access from an open courtyard with central pool. As all rooms are slightly different, they don't all have desks, so I ended up working on laptop balanced on a pile of books because no rooms with desks available. Annoying for a business trip. Operated by Hilton, which I didn't notice mentioned on hotels dot com site. The two queen bed rooms are apparently very small compared to all others.

Great hotel with large suites. Only drawback is poor descriptions of suite types. We would have liked a room with a view, but were at the back of the hotel and the small balcony was facing the apartment building behind. Its a converted apartment building with room access from an open courtyard with central pool. As all rooms are slightly different, they don't all have desks, so I ended up working on laptop balanced on a pile of books because no rooms with desks available. Annoying for a business trip. Operated by Hilton, which I didn't notice mentioned on hotels dot com site. The two queen bed rooms are apparently very small compared to all others.

Staff was excellent. Property condition was good.

One of the best hotels in Los Angeles, this place feels like home We would come back again, i LOVE this place. I enjoyed every second of it.

One of the best hotels in Los Angeles, this place feels like home We would come back again, i LOVE this place. I enjoyed every second of it.

Beautiful, clean, and excellent customer service.

Beautiful, clean, and excellent customer service.

Love my stay hwre