Our stay was amazing! We will stay here anytime we are in the area!

Our stay was amazing! We will stay here anytime we are in the area!

Very clean friendly staff

Very clean friendly staff

No towel rack in the bathroom. No info about local resturants. No phone book. Front desk wasnt much help in looking for places to eat told us they dont give out phone books or info on local places to eat or order in. Deff not what we expected from a Hilton hotel.

No towel rack in the bathroom. No info about local resturants. No phone book. Front desk wasnt much help in looking for places to eat told us they dont give out phone books or info on local places to eat or order in. Deff not what we expected from a Hilton hotel.

The temperature throughout the hotel was set at 68 F, in August! Freezing cold inside, while outside we were dressed for summer. Why keep a winter temperature inside? In addition, the room thermostat was also set at 68F, again finding the room freezing cold, with no option to make it warmer (I was tood that setting a heat temperature in the room won't work because the boiler is off in summer). So, not enjoyable to spend time neither in the room nor in the common areas. We went out as much as possible. I don't expect the temperature to be 80F, but come on..... 68F in summer is too cold. Make it 72 or 74, and if people want, they can always lower it in their own rooms. It feels uncomfortable and a waste of energy.

The temperature throughout the hotel was set at 68 F, in August! Freezing cold inside, while outside we were dressed for summer. Why keep a winter temperature inside? In addition, the room thermostat was also set at 68F, again finding the room freezing cold, with no option to make it warmer (I was tood that setting a heat temperature in the room won't work because the boiler is off in summer). So, not enjoyable to spend time neither in the room nor in the common areas. We went out as much as possible. I don't expect the temperature to be 80F, but come on..... 68F in summer is too cold. Make it 72 or 74, and if people want, they can always lower it in their own rooms. It feels uncomfortable and a waste of energy.

We were traveling in a group of 10, 2 adults and 8 children! For our son's 3rd birthday. With that being said..... online states they offer a joining room's, but not for what we needed!!! So before and after booking we called the hotel directly and told them we needed either a joining or side by side-by-side room's! We were told they couldn't do a joining but would put in for side-by-side! We get here to check in and are told we will be separated by an entire floor!!!!!! As a mother i was very mad and upset, i refused and told them we called twice about this and were told they could accommodate! I was then told that due to these last minute large groups coming in people had to be moved around!!!! I STATED WE SHOULDN'T HAVE TO BE MOVE TO ACCOMMODATE THEM WHEN WE CALLED TWICE 5 DAY'S IN ADVANCE!!!!!!! We only had 2 towels (with a reservation for 5 in a room) requested a baby bed, had to ask 3 times before we received it and more towels! The ac didn't work very well in our room!!! (400)

We were traveling in a group of 10, 2 adults and 8 children! For our son's 3rd birthday. With that being said..... online states they offer a joining room's, but not for what we needed!!! So before and after booking we called the hotel directly and told them we needed either a joining or side by side-by-side room's! We were told they couldn't do a joining but would put in for side-by-side! We get here to check in and are told we will be separated by an entire floor!!!!!! As a mother i was very mad and upset, i refused and told them we called twice about this and were told they could accommodate! I was then told that due to these last minute large groups coming in people had to be moved around!!!! I STATED WE SHOULDN'T HAVE TO BE MOVE TO ACCOMMODATE THEM WHEN WE CALLED TWICE 5 DAY'S IN ADVANCE!!!!!!! We only had 2 towels (with a reservation for 5 in a room) requested a baby bed, had to ask 3 times before we received it and more towels! The ac didn't work very well in our room!!! (400)

Beautiful property and so successful for the food and groceries my family loved it great breakfast in the morning so yummy! Will definitely stay again!

Beautiful property and so successful for the food and groceries my family loved it great breakfast in the morning so yummy! Will definitely stay again!

It was good, clean, and very busy

It was good, clean, and very busy

We had a good stay at Embassy this past month. The staff was all helpful upon check-in and the room was clean and comfortable. We had an issue in our room with some of the outlets not working and the AC unit made a muted banging sort of noise when running, but overall, it was a really nice place to stay.

We had a good stay at Embassy this past month. The staff was all helpful upon check-in and the room was clean and comfortable. We had an issue in our room with some of the outlets not working and the AC unit made a muted banging sort of noise when running, but overall, it was a really nice place to stay.

Please read as I never leave reviews that are bad but this is needed. I read many reviews and hoped for a great experience but we had the opposite. Upon arrival, there was hair and feathers on our beds and floor. No bedding or pillow for the couch bed and took asking THREE times and finally walking down to get it ourselves to finally get anywhere with it. Everything is very loud, we were woken at 6 am to kids running up and down the halls. Lastly, I know this can happen anywhere but our car along with 17 others were broken into and items stolen, when we asked the hotel if they had cameras, the women not so kindly said nope we don’t have those here. Just an all around awful experience!!

Please read as I never leave reviews that are bad but this is needed. I read many reviews and hoped for a great experience but we had the opposite. Upon arrival, there was hair and feathers on our beds and floor. No bedding or pillow for the couch bed and took asking THREE times and finally walking down to get it ourselves to finally get anywhere with it. Everything is very loud, we were woken at 6 am to kids running up and down the halls. Lastly, I know this can happen anywhere but our car along with 17 others were broken into and items stolen, when we asked the hotel if they had cameras, the women not so kindly said nope we don’t have those here. Just an all around awful experience!!

It was close to the facility that we were at

It was close to the facility that we were at

The computer system was down the day we checked in. We were assigned a second floor room which had some kind of ventilation system right outside the window. It was noisy. The room was very nice otherwise.

The computer system was down the day we checked in. We were assigned a second floor room which had some kind of ventilation system right outside the window. It was noisy. The room was very nice otherwise.

Quiet and clean. Very family geared.

Quiet and clean. Very family geared.

I have stayed here once before, about 4 years ago. We enjoyed the previous stay so we rebooked. We got in late (8:45) checked in and went down stairs to enjoy the lobby and have a drink. Got our first drink about 10:15 from the bar and just finally able to relax. The atrium/lobby is huge and wasn’t not full. Abruptly at 11- a security guards said time to leave?! We were confused and bummed. They said this is the rule, I have never encountered this before. We were all adults just relaxing. We were super bummed. There was no where for us to sit . We ended up going outside on a beach.

I have stayed here once before, about 4 years ago. We enjoyed the previous stay so we rebooked. We got in late (8:45) checked in and went down stairs to enjoy the lobby and have a drink. Got our first drink about 10:15 from the bar and just finally able to relax. The atrium/lobby is huge and wasn’t not full. Abruptly at 11- a security guards said time to leave?! We were confused and bummed. They said this is the rule, I have never encountered this before. We were all adults just relaxing. We were super bummed. There was no where for us to sit . We ended up going outside on a beach.

Not very happy, not enough towels, no bedding for pull out couch, requested bedding 3x they still never brought it we booked the stay for 5 people

Not very happy, not enough towels, no bedding for pull out couch, requested bedding 3x they still never brought it we booked the stay for 5 people

Carpet was dirty chairs had spots and faux leather was peeling, sent a complaint to Assistant manager and got no response. My reservation was downgraded and i wasnt informed until I arrive. Never again!

Carpet was dirty chairs had spots and faux leather was peeling, sent a complaint to Assistant manager and got no response. My reservation was downgraded and i wasnt informed until I arrive. Never again!

Great Hotel

Great Hotel