When checking in, the front desk lady was wonderful, very helpful with our questions. Unfortunately, the hotel smelt very strongly of a strange type of perfume or something, and no matter where we went in the hotel we found it hard to get away from. Our room was a bit run down, and not very clean. We did have a good meal at the restaurant, and found the restaurant to be quite fair priced.

When checking in, the front desk lady was wonderful, very helpful with our questions. Unfortunately, the hotel smelt very strongly of a strange type of perfume or something, and no matter where we went in the hotel we found it hard to get away from. Our room was a bit run down, and not very clean. We did have a good meal at the restaurant, and found the restaurant to be quite fair priced.

Outstanding

Outstanding

A bit noisy as we were facing the front of the building (2nd floor) and there were delivery trucks coming in and out. The only restaurant choice was at the Address but it was very good and service was excellent. A bit of a walk to downtown Cork.

The staff here was less than courteous. Our room was very warm, hotel does not have any form of air con. When I spoke with the staff about it they laughed and stated to just open the window. I informed them the window had been open for hours but little breeze was able to cool the room. The staff then offered me a very small fan for a deposit of 20€. Each interaction with the front desk staff that worked the evening was far from pleasant to deal with. The restaurant at the hotel has moderate food but for much higher costs than surrounding eateries and pubs. Would not recommend staying here again.

The staff here was less than courteous. Our room was very warm, hotel does not have any form of air con. When I spoke with the staff about it they laughed and stated to just open the window. I informed them the window had been open for hours but little breeze was able to cool the room. The staff then offered me a very small fan for a deposit of 20€. Each interaction with the front desk staff that worked the evening was far from pleasant to deal with. The restaurant at the hotel has moderate food but for much higher costs than surrounding eateries and pubs. Would not recommend staying here again.

The property was beautiful. It was difficult to walk to it because of the steepness of the streets. Missed our train to Killarney because the taxi we booked took over an hour.

Location and views.

The beds were so comfortable and the shower was great. A beautiful hotel in a quiet neighborhood. Although on Saturday night we could hear the music from the restaurant down the hill when our windows were open. The hotel does not have air conditioning so we had to keep the windows open to keep the room cool. Fortunately we had a sound machine to drown out the music. The breakfast buffet and pizza from the restaurant were tasty but we didn’t care for the other menu selections. Also, the location of the hotel is at the top of a hill and quite the climb from the city if you are walking.

The beds were so comfortable and the shower was great. A beautiful hotel in a quiet neighborhood. Although on Saturday night we could hear the music from the restaurant down the hill when our windows were open. The hotel does not have air conditioning so we had to keep the windows open to keep the room cool. Fortunately we had a sound machine to drown out the music. The breakfast buffet and pizza from the restaurant were tasty but we didn’t care for the other menu selections. Also, the location of the hotel is at the top of a hill and quite the climb from the city if you are walking.

Food was great. Staff was very accommodating. WiFi was very slow. Drinks were decently priced but more on the high end

Food was great. Staff was very accommodating. WiFi was very slow. Drinks were decently priced but more on the high end

Excellent. Look out for Don the night porter. A true gem.

Excellent. Look out for Don the night porter. A true gem.

Very nicely refurbished, very clean and staff friendly and helpful

Very nicely refurbished, very clean and staff friendly and helpful

This property was absolutely gorgeous! We loved everything, except that our room was directly over the restaurant/bar, and the music was booming until 11:00 pm

This property was absolutely gorgeous! We loved everything, except that our room was directly over the restaurant/bar, and the music was booming until 11:00 pm

Checking in was a bit comical because our room was on the 3rd floor but the lift only goes to the 2nd floor. This is a charming space in the city in a quiet neighborhood but only a quick walk to town and nearby pubs. The staff is exemplary and Samuel makes a fantastic iced Americano.

Checking in was a bit comical because our room was on the 3rd floor but the lift only goes to the 2nd floor. This is a charming space in the city in a quiet neighborhood but only a quick walk to town and nearby pubs. The staff is exemplary and Samuel makes a fantastic iced Americano.

Lovely olde building and hotel in good condition beautiful room and bed. The staff were very nice and helpful. Definitely would stay again

Lovely olde building and hotel in good condition beautiful room and bed. The staff were very nice and helpful. Definitely would stay again

We had reservations for two single beds but got a family room. As we did not want to sleep in the same bad, one of us had a bad without a bedside table and light. Otherwise the room looked nice. The shower leaked water, but upon reporting this the staff did not seem interested in addressing this. Access to the parking space was difficult because of the long and narrow driveway. Furthermore, there was not enough space in the park space, which left us parking on the street on one night. However, all of these were minor details compared to the noise: The hotel has large rooms it rents out for various festivities but it does not have noise protection. So, when we tried to sleep because we had to rise early, we were kept awake by a DJ as well as staff and guests in the hallways (which only made everything louder) and people having verbal fights on the parking ground. Our neighbors in the room next door were also having an argument about whether or not to complain - so thin walls. When contacting the staff about this, they offered me to contact their manager at 11 pm to ask about switching rooms. The hotel should decide if it wants to have guests staying the night or be a party location. When we left two days later, they did not even remember said incident. A shame because it could be a nice hotel and some of the girls working in the breakfast room were extremely nice.

We had reservations for two single beds but got a family room. As we did not want to sleep in the same bad, one of us had a bad without a bedside table and light. Otherwise the room looked nice. The shower leaked water, but upon reporting this the staff did not seem interested in addressing this. Access to the parking space was difficult because of the long and narrow driveway. Furthermore, there was not enough space in the park space, which left us parking on the street on one night. However, all of these were minor details compared to the noise: The hotel has large rooms it rents out for various festivities but it does not have noise protection. So, when we tried to sleep because we had to rise early, we were kept awake by a DJ as well as staff and guests in the hallways (which only made everything louder) and people having verbal fights on the parking ground. Our neighbors in the room next door were also having an argument about whether or not to complain - so thin walls. When contacting the staff about this, they offered me to contact their manager at 11 pm to ask about switching rooms. The hotel should decide if it wants to have guests staying the night or be a party location. When we left two days later, they did not even remember said incident. A shame because it could be a nice hotel and some of the girls working in the breakfast room were extremely nice.

A grand style hotel on a hill with beautiful views out over the city. Enjoyed the hospitality of the staff and on site parking was a real plus.

A grand style hotel on a hill with beautiful views out over the city. Enjoyed the hospitality of the staff and on site parking was a real plus.

We loved this hotel. The grounds were beautiful, it smelled great, had beautiful flower arrangements in the front entrance and beautiful designs within the hotel. The health club was great and has a sauna. One room was great and the other room had a BM in the toilet and had cobwebs and writing on the bed.

We loved this hotel. The grounds were beautiful, it smelled great, had beautiful flower arrangements in the front entrance and beautiful designs within the hotel. The health club was great and has a sauna. One room was great and the other room had a BM in the toilet and had cobwebs and writing on the bed.

We liked the spacious room and the bed was comfortable, and the view is great! The TV also came with some options. The free parking was also helpful. Only cons: the place is a bit older and shows it in spots (some nooks and crannies in the room were dusty/dirty). Would stay again!

We liked the spacious room and the bed was comfortable, and the view is great! The TV also came with some options. The free parking was also helpful. Only cons: the place is a bit older and shows it in spots (some nooks and crannies in the room were dusty/dirty). Would stay again!

This was a great place. Clean, comfortable bed, quiet, good view, easy parking, good breakfast.