Very comfortable bed and pillows.

Very comfortable bed and pillows.

We stayed a week as our home base for exploring South Dakota. The location in Custer is convenient for exploring the Black Hills region. The hotel met our needs overall. Breakfast was good and kept well stocked each day. Typical hotel fare but good to get the day started. Front desk staff was courteous but not super friendly. The room seemed a bit tired and in need of updates. The lighting in both the room and bathroom is not very bright and could be improved. The bathroom fan is not sufficient and the bathroom steams up way too much. Had to use the blow dryer to try to dry the mirror every day. However, the water pressure was good and plenty of hot water. Maid service was hit or miss. They completely missed one day and we had to go to the desk to get toilet paper and other necessities. Other days they left dirty towels and other days were good. There aren’t many options in Custer so I would probably still stay here again if in the area. The price is a fair value. There is a competing hotel chain next door that was almost twice as much. Hubby and I joked about whether the grass was greener over there. But ultimately we decided probably not. Or certainly not worth almost double the money. Overall a decent stay and just a few small improvements would bump the rating from average to good.

We stayed a week as our home base for exploring South Dakota. The location in Custer is convenient for exploring the Black Hills region. The hotel met our needs overall. Breakfast was good and kept well stocked each day. Typical hotel fare but good to get the day started. Front desk staff was courteous but not super friendly. The room seemed a bit tired and in need of updates. The lighting in both the room and bathroom is not very bright and could be improved. The bathroom fan is not sufficient and the bathroom steams up way too much. Had to use the blow dryer to try to dry the mirror every day. However, the water pressure was good and plenty of hot water. Maid service was hit or miss. They completely missed one day and we had to go to the desk to get toilet paper and other necessities. Other days they left dirty towels and other days were good. There aren’t many options in Custer so I would probably still stay here again if in the area. The price is a fair value. There is a competing hotel chain next door that was almost twice as much. Hubby and I joked about whether the grass was greener over there. But ultimately we decided probably not. Or certainly not worth almost double the money. Overall a decent stay and just a few small improvements would bump the rating from average to good.

this hotel was the perfect place to stay if you are going to custer national park, mount rushmore and crazy horse. just minutes away.

Property was well maintained and in a good spot for Jewel Cave and Custer State Park.

Great pool area and rooms were clean and spacious even for 6 of us!

We checked in late. The front desk person was very helpful and friendly. The room was large and clean. Breakfast area had plenty of sitting and was good. Didn't get a chance to use the pool but it looked big and clean.

Easy access to the busy part of town but away from all that hustle.

Nice location with easy parking. Comfortable room.

Everything was good

Location

Location

Great facility. Clean and easy access.

Great stop for the night with our 2 little kids. Staff were super friendly and helpful! Breakfast was great. Room was big enough for us even with the addition of a crib

Great stop for the night with our 2 little kids. Staff were super friendly and helpful! Breakfast was great. Room was big enough for us even with the addition of a crib

Good locaction and nice hotel and beautiful

Good locaction and nice hotel and beautiful

Everything was great... breakfast was delicious, rooms were spacious, quiet and clean hotel

Everything was great breakfast was good

Recently upgraded, and oh so nice. Clean room, decent food, friendly service. Pillows are always a big hit or miss. They offered firm and soft pillows on each bed. Very comfortable.

Recently upgraded, and oh so nice. Clean room, decent food, friendly service. Pillows are always a big hit or miss. They offered firm and soft pillows on each bed. Very comfortable.

Nice hotel! Very convenient to everything there is to do in the Black Hills area!

Nice hotel! Very convenient to everything there is to do in the Black Hills area!

Very clean, guest service was very sweet on any needs i may have needed. Breakfast was very good & kept clean!! The only thing may need addressed was other guest was bringing alcohol into the pool area and drinking in the hot tub. Which was no employees fault.

Very clean, guest service was very sweet on any needs i may have needed. Breakfast was very good & kept clean!! The only thing may need addressed was other guest was bringing alcohol into the pool area and drinking in the hot tub. Which was no employees fault.

It was nice to be outside of the busy downtown Custer.

It is a nice hotel conveniently located

It is a nice hotel conveniently located

It was nice to be outside of the busy downtown Custer.

This is a wonderful place to stay at while in Custer. Everything is clean and the breakfast is great. Beds are comfortable and the staff was so helpful. We also enjoyed the mini golf right next door.

This is a wonderful place to stay at while in Custer. Everything is clean and the breakfast is great. Beds are comfortable and the staff was so helpful. We also enjoyed the mini golf right next door.