Great service and friendly staff.

Great service and friendly staff.

Friendly and helpful staff. Good food at the restaurant for both dinner and breakfast. Unfortunately, though the room was confortable, it was dated and extremely hot with no effective ventilation. Disappointing also that the swimming was only accessible to adults (or children >16 year old) and at a fee of £20/person. This should be made clear at booking with regard to the Spa.

Friendly and helpful staff. Good food at the restaurant for both dinner and breakfast. Unfortunately, though the room was confortable, it was dated and extremely hot with no effective ventilation. Disappointing also that the swimming was only accessible to adults (or children >16 year old) and at a fee of £20/person. This should be made clear at booking with regard to the Spa.

Really enjoyed our stay here for the Grand Prix. The only slight moan with be with the pillows, too soft for our liking. Apart from that excellent hotel and staff.

Really enjoyed our stay here for the Grand Prix. The only slight moan with be with the pillows, too soft for our liking. Apart from that excellent hotel and staff.

Have to mark this down because it was impossible to sleep as the room was a sauna. there was no air conditioning in the bedroom and the only way to cool the room was an ancient fan which had a timer of max 2 hours.

Have to mark this down because it was impossible to sleep as the room was a sauna. there was no air conditioning in the bedroom and the only way to cool the room was an ancient fan which had a timer of max 2 hours.

Staff were great. Rooms were clean and very spacious.

Staff were great. Rooms were clean and very spacious.

The golf course and the property are beautiful as well as the surrounding area. Take note that the rooms are not air-conditioned. They do provide you a fan if you can figure out how to make it work or you can open the window that has no screen on it. The workers were friendly however the price for food and drinks was on the high side, especially if you are converting from the Canadian dollar to the pound.

The golf course and the property are beautiful as well as the surrounding area. Take note that the rooms are not air-conditioned. They do provide you a fan if you can figure out how to make it work or you can open the window that has no screen on it. The workers were friendly however the price for food and drinks was on the high side, especially if you are converting from the Canadian dollar to the pound.

Friendly staff. Great view from dining room, and delicious breakfast. Sadly no time to try any facilities. Clean quiet bedroom, once I found my way to 2nd floor!

Friendly staff. Great view from dining room, and delicious breakfast. Sadly no time to try any facilities. Clean quiet bedroom, once I found my way to 2nd floor!

I had a very nice stay at Hellidon Lakes Hotel. The check-in and check-out was very easy and went smoothly. The evening meal in the bar/restaurant was delicious.

I had a very nice stay at Hellidon Lakes Hotel. The check-in and check-out was very easy and went smoothly. The evening meal in the bar/restaurant was delicious.

Amazing break from city life, spa facilities are superb! Would recommend 100%

Amazing break from city life, spa facilities are superb! Would recommend 100%

Very noise room, knocking radiator all night and a very early wake up by the geese so really not a good night sleep. Saved by a very lovely lady in the breakfast room called Vicky who was an absolute ray of sunshine. Big thank you to her for making my morning ☺️

Very noise room, knocking radiator all night and a very early wake up by the geese so really not a good night sleep. Saved by a very lovely lady in the breakfast room called Vicky who was an absolute ray of sunshine. Big thank you to her for making my morning ☺️

Hotel is extremely tired. Corridor up the the room smelt of damp. Room was freezing cold and had to get someone to come up and fix the radiator. Hotel was full of loud groups. Food was bland and expensive for what it was. Would never stay again.

Hotel is extremely tired. Corridor up the the room smelt of damp. Room was freezing cold and had to get someone to come up and fix the radiator. Hotel was full of loud groups. Food was bland and expensive for what it was. Would never stay again.

My fourth use of this hotel Arrived 2210 after dining elsewhere No obvious staff at reception. Had to call for check in Had requested a standard double room as previously, allocated a twin room 102 Dilapidated wing of hotel. Loose toilet roll holder in bathroom - sign of a lack of maintenance Bitterly cold. No heating. Heater did not work minus 4 Celsius outside. Woken at 0610 by singing and slamming of door by noisy guest in corridor. Yet to experience the bathroom and the breakfast, check out etc Not likely to use again for winter.

My fourth use of this hotel Arrived 2210 after dining elsewhere No obvious staff at reception. Had to call for check in Had requested a standard double room as previously, allocated a twin room 102 Dilapidated wing of hotel. Loose toilet roll holder in bathroom - sign of a lack of maintenance Bitterly cold. No heating. Heater did not work minus 4 Celsius outside. Woken at 0610 by singing and slamming of door by noisy guest in corridor. Yet to experience the bathroom and the breakfast, check out etc Not likely to use again for winter.

I stayed here for three nights as I was attending a property course and I was really disappointed in my bedroom facilities. The hotel itself is really nice and the outside scenery and views are spectacular. The staff around the restaurant are friendly and helpful including Ben, Julian, a young girl whose name I forget and another lady who looked after breakfasts - they are all helpful, friendly and approachable. Lucy at reception is also very friendly and easy to talk to. The issues I encountered were a few fold with the main one being that my room was freezing, no matter what I did - it was so cold. I remember falling asleep on night one and I made a point of answering the "how was your check in" email from Expedia and I mentioned the issues. No response was received by me so I went to the reception in good faith and I let the receptionist know that my room was freezing to which she confirmed that she would let maintenance know. In addition, my room had not been made up after night one even though I specifically left the door notice on. I then went back to my room to sleep on night two and evidently realised that my room hadn't been made which was quite frustrating. The food is also overpriced and the portions are tiny, although delicious. Value for money is not a thing at this hotel, I feel and customer satisfaction isn't high on the priority list.

The hotel rooms are great clean and comfortable lots of space. Restaurante took over 40 minutes to order food it came with hot coleslaw dessert we request custard it came with cream. If you want a cooked breakfast you'll have to be up early ran out at 8.30am No croissants pastries. Tables left uncleared. We were attend a 3 day Taekwondo event which was booked over 12months ago the hotel wasn't prepared for such a large event. Challenge Manager but our complaint seemed to fall on deaf ears. Staff seemed inexperienced. Didn't even know what their managers name.

I stayed here for three nights as I was attending a property course and I was really disappointed in my bedroom facilities. The hotel itself is really nice and the outside scenery and views are spectacular. The staff around the restaurant are friendly and helpful including Ben, Julian, a young girl whose name I forget and another lady who looked after breakfasts - they are all helpful, friendly and approachable. Lucy at reception is also very friendly and easy to talk to. The issues I encountered were a few fold with the main one being that my room was freezing, no matter what I did - it was so cold. I remember falling asleep on night one and I made a point of answering the "how was your check in" email from Expedia and I mentioned the issues. No response was received by me so I went to the reception in good faith and I let the receptionist know that my room was freezing to which she confirmed that she would let maintenance know. In addition, my room had not been made up after night one even though I specifically left the door notice on. I then went back to my room to sleep on night two and evidently realised that my room hadn't been made which was quite frustrating. The food is also overpriced and the portions are tiny, although delicious. Value for money is not a thing at this hotel, I feel and customer satisfaction isn't high on the priority list.

The hotel rooms are great clean and comfortable lots of space. Restaurante took over 40 minutes to order food it came with hot coleslaw dessert we request custard it came with cream. If you want a cooked breakfast you'll have to be up early ran out at 8.30am No croissants pastries. Tables left uncleared. We were attend a 3 day Taekwondo event which was booked over 12months ago the hotel wasn't prepared for such a large event. Challenge Manager but our complaint seemed to fall on deaf ears. Staff seemed inexperienced. Didn't even know what their managers name.

A very tired hotel, our bathroom wasn't cleaned at all and the room could do with updating in every way. the double bed was two singles put together. Then from 7pm to midnight there was an event going on directly under our room that was so loud you couldn't here the tv in the room. The front desk didn't seem to care at all at the many complaints being received. The restaurant was okay but massively over priced.

A very tired hotel, our bathroom wasn't cleaned at all and the room could do with updating in every way. the double bed was two singles put together. Then from 7pm to midnight there was an event going on directly under our room that was so loud you couldn't here the tv in the room. The front desk didn't seem to care at all at the many complaints being received. The restaurant was okay but massively over priced.

Enjoyed my stay. A little in the middle of no where. In a beautiful quiet setting nevertheless. Renovation works to the pool are on going so didn't get the chance to check it out. However, I did use the spa and had a pleasant massage.

Enjoyed my stay. A little in the middle of no where. In a beautiful quiet setting nevertheless. Renovation works to the pool are on going so didn't get the chance to check it out. However, I did use the spa and had a pleasant massage.