Hilton Garden Inn Cleveland Downtown
Hotel in Cleveland Heights, OH
2 Gäste · 1 Schlafzimmer · 1 Badezimmer
Gründe für eine Buchung
Inklusive wesentlicher AusstattungPool, Küche oder Kochnische, Klimaanlage und mehr
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Über dieses Hotel
Hotel with a fitness center, a quick walk to Progressive Field
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.
Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.
Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Ausstattung
Pool
Klimaanlage
Küche oder Kochnische
Internet/WiFi
Waschmaschine
Whirlpool oder Spa
TV
Fitnessstudio oder Fitnesscenter
Karte von Cleveland Heights, OH
Verfügbare Zimmer
Room, 1 King Bed
Betten nicht angegeben • 28 m²
Schlafplätze 2
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Room, 2 Queen Beds
Betten nicht angegeben • 30 m²
Schlafplätze 2
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Room, 2 Queen Beds, Accessible (Shower)
Betten nicht angegeben • 30 m²
Schlafplätze 2
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Room, 1 King Bed, Accessible (Bathtub)
Betten nicht angegeben • 28 m²
Schlafplätze 2
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Suite, 2 Queen Beds
Betten nicht angegeben • 58 m²
Schlafplätze 2
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€€€€
Bewertungen
1.5
It was okay. The reviews and pictures definitely were not accurate. The pool was a disaster. It may have been from other guest but I couldn’t let my child swim in it. That was very disappointing. Elevators were not cleaned. Overall location, safety and friendly were excellent but cleaning could’ve been a little more.
2.0
Room was comfortable but the linens had stains.
2.0
Room was comfortable but the linens had stains.
2.5
We had a GREAT TIME!!!
2.5
We had a GREAT TIME!!!
1.0
Paid an extra $10 per day and per guest for breakfast and was never offered the breakfast coupon. Had to go to front desk when another lady who was very professional finally gave us a ticket for the breakfast, but i had paid for 2 days and only received one day. The rude lady that was at front desk the firat night didnt want to give me towels and washcloths. After telling her that our room was not equipped with the proper amount. 4 people in the room and one set of towels and washcloths. There were stains all over the bed sheets and the room was just dirty. I even found a marijuana oil pen in the room, so clearly theres not much housekeeping going on there.
1.0
Paid an extra $10 per day and per guest for breakfast and was never offered the breakfast coupon. Had to go to front desk when another lady who was very professional finally gave us a ticket for the breakfast, but i had paid for 2 days and only received one day. The rude lady that was at front desk the firat night didnt want to give me towels and washcloths. After telling her that our room was not equipped with the proper amount. 4 people in the room and one set of towels and washcloths. There were stains all over the bed sheets and the room was just dirty. I even found a marijuana oil pen in the room, so clearly theres not much housekeeping going on there.
0.5
Hotel staff was rude and nasty. Ended up not even staying the night there. They refused to even check me out of the hotel
2.0
Room not ready well after check in time. Was eventually offered a substitute room…not what I paid for.
Desk girl was great…just wish we DiDnt need to wait and settle for something less.
2.0
Room not ready well after check in time. Was eventually offered a substitute room…not what I paid for.
Desk girl was great…just wish we DiDnt need to wait and settle for something less.
0.5
Hotel staff was rude and nasty. Ended up not even staying the night there. They refused to even check me out of the hotel
1.5
Wasn’t ready for check in at 3 came back at 6 got keys to a room that hadn’t been cleaned so had to wait another 30 minutes for a room to be ready
1.5
Wasn’t ready for check in at 3 came back at 6 got keys to a room that hadn’t been cleaned so had to wait another 30 minutes for a room to be ready
2.5
We had a great stay at the Hilton Garden Inn in downtown Cleveland. We were only 1 1/2 miles for the football stadium & Lake Erie. The location was perfect, the hotel was nice…maybe could use a little updating. The fitness center was small but good & we definitely enjoyed the pool which was huge & hot tub. Overall we’d definitely stay again. Location was great, service great; & the breakfast was pretty good too!
2.5
We had a great stay at the Hilton Garden Inn in downtown Cleveland. We were only 1 1/2 miles for the football stadium & Lake Erie. The location was perfect, the hotel was nice…maybe could use a little updating. The fitness center was small but good & we definitely enjoyed the pool which was huge & hot tub. Overall we’d definitely stay again. Location was great, service great; & the breakfast was pretty good too!
1.5
Front desk difficult to contact before our stay. Room was dated, pillows were horrible room was somewhat clean but not spotless. Have to switch rooms initially due to the refrigerator not working in our original room
1.5
Front desk difficult to contact before our stay. Room was dated, pillows were horrible room was somewhat clean but not spotless. Have to switch rooms initially due to the refrigerator not working in our original room
2.0
Parking lot process was very confusing to get in and out. Also, charging your guests $20/day to park is ridiculous. Room was comfortable, but didn't need the people next door pounding on their door at 4 am.
2.0
Parking lot process was very confusing to get in and out. Also, charging your guests $20/day to park is ridiculous. Room was comfortable, but didn't need the people next door pounding on their door at 4 am.
2.0
Damn dog barking across from my room. Never again!
2.0
Damn dog barking across from my room. Never again!
2.0
Great stay, everything was nice and clean and up to date. Some of the best hotel staff I've met. My only complaint is upcharges for normally free things like parking and basic breakfast.
2.0
Great stay, everything was nice and clean and up to date. Some of the best hotel staff I've met. My only complaint is upcharges for normally free things like parking and basic breakfast.
2.0
I’d give it a higher rating but I paid 400 a nite and breakfast wasn’t included . Thought that was terrible. So just for that my rating is less. Room was ok. Only had one towel in bathroom when we arrived. Ice machine was one floor down. But great location for a baseball game. Oh and they charge for parking for a 400 a nite room. Nickel and dime. Would I stay again? Idk. I will look around better now that I know there are other stays close by the football /baseball fields.
2.0
I’d give it a higher rating but I paid 400 a nite and breakfast wasn’t included . Thought that was terrible. So just for that my rating is less. Room was ok. Only had one towel in bathroom when we arrived. Ice machine was one floor down. But great location for a baseball game. Oh and they charge for parking for a 400 a nite room. Nickel and dime. Would I stay again? Idk. I will look around better now that I know there are other stays close by the football /baseball fields.
3.0
The hotel was good but it was completely booked and it did not have enough towels to go around. The staff was friendly but we had two separate issues with the lock on our door. KD was the Maintenance person who fixed it and she was up there in a flash and fixed the issue both times.
2.5
Stayed for a football game. We could walk. Breakfast was nice, could be open til 10 on Mondays and bar could be open on home football Sundays. Hotel was perfect for our stay.
1.5
Very disappointed with the bathroom. All bottle were empty shampoo conditioner and soap. Went to all three ice machines to get ice. No ice!!! No toilet paper and our room door didn’t shut properly! Staff was great but room was pretty nasty. Sorry.
2.5
Stayed for a football game. We could walk. Breakfast was nice, could be open til 10 on Mondays and bar could be open on home football Sundays. Hotel was perfect for our stay.
1.5
Very disappointed with the bathroom. All bottle were empty shampoo conditioner and soap. Went to all three ice machines to get ice. No ice!!! No toilet paper and our room door didn’t shut properly! Staff was great but room was pretty nasty. Sorry.
1.5
The hotel room was not very clean and it the shampoo and soap was empty. Also the pool was shut down for maintenance and we booked it because it had a pool.
1.5
The hotel room was not very clean and it the shampoo and soap was empty. Also the pool was shut down for maintenance and we booked it because it had a pool.
4.0
The parking area wasn’t working properly and getting in and out of gate was a challenge. The staff wasn’t super helpful figuring this out.
1.0
ice machines broke, had to stay two days because of the Labor Day weekend. They never clean the room the second day no fresh towels no beds made nothing parking lot should have spaces for hotel guests not people going to baseball games pretty sure will never be back again.
1.0
ice machines broke, had to stay two days because of the Labor Day weekend. They never clean the room the second day no fresh towels no beds made nothing parking lot should have spaces for hotel guests not people going to baseball games pretty sure will never be back again.
2.5
Room was clean but we did not have towels refreshed, there was a women’s wig in one of the drawers, and our toilet had a malfunctioning filler unit in the tank which appeared cracked. We went to a Cleveland Guardians game so the location was very convenient. Overall a good stay but housekeeping needs a little more attention to detail.
2.5
Room was clean but we did not have towels refreshed, there was a women’s wig in one of the drawers, and our toilet had a malfunctioning filler unit in the tank which appeared cracked. We went to a Cleveland Guardians game so the location was very convenient. Overall a good stay but housekeeping needs a little more attention to detail.
1.0
Non existent customer service
0.5
I have visited this hotel numerous times and had great stays. The staff that runs the front desk and parking attendant (when’s she there) now are horrible. Rude,very dismissive to your concerns and definitely lack professionalism.
Your front desk is the face of your establishment. It’s turned into a low budget hotel with high rates.
1.0
Non existent customer service
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Cleveland Heights?
Der Durchschnittspreis für eine Anmietung in Cleveland Heights beträgt 123 € pro Nacht. Diese Miete ist 9 € günstiger als der Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Das Parken ist nicht als verfügbares Ausstattungsmerkmal bei Hilton Garden Inn Cleveland Downtown angegeben. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Ja, bei Hilton Garden Inn Cleveland Downtown steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Hilton Garden Inn Cleveland Downtown haustierfreundlich?
Leider ist dieser hotel nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Annehmlichkeiten sind bei Hilton Garden Inn Cleveland Downtown verfügbar?
Wir haben 8 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, küche oder kochnische, internet/wifi und waschmaschine.
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