Airco is not working at night-

Airco is not working at night-

Third time here. Lovely place to relax and recharge the batteries, with very friendly staff and excellent food.

What a nice hotel service great

l In the beginning of our stay we experienced a very nice hotel with good service and food … but at the last 3 days of our stay of 7 seven days especially the main restaurant could not handle the arrival of a lot of new guests. Stressed waiters and chiefs and everyone else . No or unpolite service. Everyone at the hotel did what was possible but they were just understaffed- by far. - The only reason we did not leave was we did not no where to go. But again the first period of our stay was very nice.

l In the beginning of our stay we experienced a very nice hotel with good service and food … but at the last 3 days of our stay of 7 seven days especially the main restaurant could not handle the arrival of a lot of new guests. Stressed waiters and chiefs and everyone else . No or unpolite service. Everyone at the hotel did what was possible but they were just understaffed- by far. - The only reason we did not leave was we did not no where to go. But again the first period of our stay was very nice.

Absolutely wonderful hotel! Food it outstanding as are the staff! Will return for our third time hopefully next February

The hotel work force is very efficient and work hard to make your stay worthwhile even though we have spent more time at the beach than by the hotel pools. The downside - smoking allowed by the pools and sitting/eating places. Very unpleasant.

The hotel work force is very efficient and work hard to make your stay worthwhile even though we have spent more time at the beach than by the hotel pools. The downside - smoking allowed by the pools and sitting/eating places. Very unpleasant.

what a nice hotel super service all

what a nice hotel super service all

I have stayed here three times in three years. Without doubt the best food in a hotel in the area. In fact probably the best continually top quality food I’ve ever had in any hotel (and really most restaurants all over the world). It is a joy to have dinner. Breakfast is wonderful too. The pools are heated to 28 degrees and all 3/4 are lovely. Staff enjoy their jobs. Service is perfect. It is a quiet, top class hotel with gardens and tranquility. Nothing else like it in the area.

Lovely staff

Lovely staff

Fantastic place to stay. Excellent climate. Great beach. Amazing food. Excellent saunas, excellent salt & fresh water pools.

Fantastic place to stay. Excellent climate. Great beach. Amazing food. Excellent saunas, excellent salt & fresh water pools.

Stayed before. The staff are so so so friendly and helpful. The food has to be the best for half board/full I’ve had from any hotel food. Great position and facilities. Just calm, top class, comfortable, welcoming and perfect for a single person, chilled couple or with a kid. Love it

Stayed before. The staff are so so so friendly and helpful. The food has to be the best for half board/full I’ve had from any hotel food. Great position and facilities. Just calm, top class, comfortable, welcoming and perfect for a single person, chilled couple or with a kid. Love it

Should prefer adult only as kids are noisy for aged clients

Should prefer adult only as kids are noisy for aged clients

Second time here and we will be back. Great location, very friendly, very quiet and lovely food.

Second time here and we will be back. Great location, very friendly, very quiet and lovely food.

The staff are exceptional.

The staff are exceptional.

the service was very good and general the hotel deserves 5 stars but i was a little dissapointed with the entertainment program and some of the waiting staff were not quite on the ball.

Return visit for me and not my last. Beautiful setting in Palm tree oasis next to beach. Lovely food and friendly attentive staff. Very relaxing.

Return visit for me and not my last. Beautiful setting in Palm tree oasis next to beach. Lovely food and friendly attentive staff. Very relaxing.

Food was excellent plenty of choices especially as my husband is a celiac, he had plenty of options. Loved the hot pool, no problem getting a sun lounger, staff very friendly. Overall lovely hotel. I will definitely be back again 😎

Food was excellent plenty of choices especially as my husband is a celiac, he had plenty of options. Loved the hot pool, no problem getting a sun lounger, staff very friendly. Overall lovely hotel. I will definitely be back again 😎

Lovely hotel

An amazing in hotel right be the beach, just a two minute walk across a very quiet residential street to the the national park and dunes of Maspalomas. The pool and gardens resemble an oasis with all the canary palms around and the neighbouring property adding to the illusion of endless palms. The room was excellent, clean and well maintained as well as quiet. Water was offered daily and a chocolate before bed time. The up-price for halfboard was well worth the reasonable additional cost as the food is of excellent quality with a 4 course meal 4 nights and excellent BBQs the 3 other nights with everything that your heart desires.The staff are incredibly helpful and friendly and speak multiple languages not limited to Spanish, German, English and Dutch. There was very good nightly entertainment during and and after dinner and the 70s style bar lounge has a great vibe. Breakfast was phenomenal and should you wish to swap dinner for lunch you can do so as well if you let the staff at reception know the day before. It was my 50th birthday during our stay and the staff took the time to congratulate me and also left a very nice surprise for me in the room which was very much appreciated. We did not hire a car as we wanted to relax and celebrate and used reasonably priced taxis to get into town and the local express bus to go to Las Palmas both of which can be taken from stops a short walk away. To and from the airport we organised one transfer online and another via the hotel.

An amazing in hotel right be the beach, just a two minute walk across a very quiet residential street to the the national park and dunes of Maspalomas. The pool and gardens resemble an oasis with all the canary palms around and the neighbouring property adding to the illusion of endless palms. The room was excellent, clean and well maintained as well as quiet. Water was offered daily and a chocolate before bed time. The up-price for halfboard was well worth the reasonable additional cost as the food is of excellent quality with a 4 course meal 4 nights and excellent BBQs the 3 other nights with everything that your heart desires.The staff are incredibly helpful and friendly and speak multiple languages not limited to Spanish, German, English and Dutch. There was very good nightly entertainment during and and after dinner and the 70s style bar lounge has a great vibe. Breakfast was phenomenal and should you wish to swap dinner for lunch you can do so as well if you let the staff at reception know the day before. It was my 50th birthday during our stay and the staff took the time to congratulate me and also left a very nice surprise for me in the room which was very much appreciated. We did not hire a car as we wanted to relax and celebrate and used reasonably priced taxis to get into town and the local express bus to go to Las Palmas both of which can be taken from stops a short walk away. To and from the airport we organised one transfer online and another via the hotel.