This hotel was very accommodating to our every need

Nice room, nice view, great location.

Nice room, nice view, great location.

Pro: Amazing view, good location, comfy bed. Con: (caveat, low season and just after hurricane) low service, bar at pool closed, no water in room or room service to get it. Area in general was good, so many places closed due to hurricane, hoping everyone can get up going and recover well. But amazing beach, found some great restaurants (crabby bar and grill)

Pro: Amazing view, good location, comfy bed. Con: (caveat, low season and just after hurricane) low service, bar at pool closed, no water in room or room service to get it. Area in general was good, so many places closed due to hurricane, hoping everyone can get up going and recover well. But amazing beach, found some great restaurants (crabby bar and grill)

It's too bad. I understand they are still cleaning up from the hurricane, however, I would have rather them cancel my reservation or tell us what to expect (as 2 other hotels did). First, the elevator wasn't working on the ocean front side of the hotel so we needed to walk across the parking garage to get to the elevators and lobby/pool. No big deal. Then the restaurant at the pool wasn't open (again, no big deal) but we were told the rooftop was open. Went up there but they were still working on getting one fixed so we walked down the street to one that was open. Returned to the room when it was ready. The room smelled awful like musty moldy wet carpet. Then when my wife went to take a shower (we were up since 3am traveling) there was no hot water. Got through the afternoon by the pool which was open. We left for a family party around 5. When we returned at around 9pm exhausted, we noticed the fire alarm strobe lights going off in the parking garage. We got in our room and although the actual fire alarm horns were not sounding, there was a weird loud noise coming from the speaker in our room. I called the front desk and he said he knew there was a problem but there was nothing he could do. No possible way we could sleep which drove us crazy but it finally stopped just around 11pm. We expected much more at $300 / night. The staff was great and feel bad for the situation the hotel put them in with unhappy guests and a hotel not quite ready to open

It's too bad. I understand they are still cleaning up from the hurricane, however, I would have rather them cancel my reservation or tell us what to expect (as 2 other hotels did). First, the elevator wasn't working on the ocean front side of the hotel so we needed to walk across the parking garage to get to the elevators and lobby/pool. No big deal. Then the restaurant at the pool wasn't open (again, no big deal) but we were told the rooftop was open. Went up there but they were still working on getting one fixed so we walked down the street to one that was open. Returned to the room when it was ready. The room smelled awful like musty moldy wet carpet. Then when my wife went to take a shower (we were up since 3am traveling) there was no hot water. Got through the afternoon by the pool which was open. We left for a family party around 5. When we returned at around 9pm exhausted, we noticed the fire alarm strobe lights going off in the parking garage. We got in our room and although the actual fire alarm horns were not sounding, there was a weird loud noise coming from the speaker in our room. I called the front desk and he said he knew there was a problem but there was nothing he could do. No possible way we could sleep which drove us crazy but it finally stopped just around 11pm. We expected much more at $300 / night. The staff was great and feel bad for the situation the hotel put them in with unhappy guests and a hotel not quite ready to open

Perfect staycation anniversary getaway. Our room was great, we had a balcony corner unit on the 10th floor. Sunsets and sunrises were amazing. Only downfall is parking was expensive and no basic cable in the rooms. Infinity pool was nice. Will definitely come back. Staff was very friendly.