We had a great stay! Staff was very helpful and friendly. We requested a room change to a more quiet room and the guest relations manager was very quick and efficient. Everything was perfect.

We had a great stay! Staff was very helpful and friendly. We requested a room change to a more quiet room and the guest relations manager was very quick and efficient. Everything was perfect.

Beautiful setting, wonderful staff. Clean. delicious food. Thoroughly relaxing break. Sunbed hogging from very early morning but no one on them until very late morning. Water could be difficult to come by if no bars open. You could buy it in the shops but we were all inclusive so we shouldn’t have had to do that. Also water given in a plastic bottle, I felt, given the resorts eco status that a non disposable cup and water filter machines around the resort would have been better option. And water would then be available around the clock.

Beautiful setting, wonderful staff. Clean. delicious food. Thoroughly relaxing break. Sunbed hogging from very early morning but no one on them until very late morning. Water could be difficult to come by if no bars open. You could buy it in the shops but we were all inclusive so we shouldn’t have had to do that. Also water given in a plastic bottle, I felt, given the resorts eco status that a non disposable cup and water filter machines around the resort would have been better option. And water would then be available around the clock.

lovely no problems, get a pool room if you can.

lovely no problems, get a pool room if you can.

This property has so many scenic spots to relax or sit in the sun with the most beautiful landscaping and flowers. The service was first class. We treasured our stay and we were sad to leave. The breakfast buffet was a special treat with so many delicious options. It was the most beautiful resort and just a short ride to the center of Agios Nicholas.

This property has so many scenic spots to relax or sit in the sun with the most beautiful landscaping and flowers. The service was first class. We treasured our stay and we were sad to leave. The breakfast buffet was a special treat with so many delicious options. It was the most beautiful resort and just a short ride to the center of Agios Nicholas.

Perfect in every way imaginable

Perfect in every way imaginable

The staff Anda especially Maia

The staff Anda especially Maia

Nice Hotel, garden and spacious suite with beautiful view. Great friendly staff. "Sand" beach is very small but was enough for us in April as the hotel was still quite empty. Mostly rock beach with platforms. Spa and gym close too early at 6.30pm.

Nice Hotel, garden and spacious suite with beautiful view. Great friendly staff. "Sand" beach is very small but was enough for us in April as the hotel was still quite empty. Mostly rock beach with platforms. Spa and gym close too early at 6.30pm.

This was best vacation ever!!!

This was best vacation ever!!!

This was our second visit to the property, which is the best evidence of a wonderful hotel that we would return. Both times, we spent 10 days there. The room was spacious and well-appointed. We had a private pool, which a number of rooms have. This was lovely for an early morning or late swim, but also for use during the day as we had a sun deck too. There are three restaurants, two bars (one at the beach, one in the hotel complex) so were never at a loss for food when we wanted to eat. We had half board, and the snacks in the bar restaurants always sufficed for a late lunch if we wanted it. The main restaurant had an incredible choice of food, and the special restaurants (one overlooking the ocean) were nice and at no extra charge for certain items on the menu (which were always enough for us to be very happy). The staff were universally helpful and spoke excellent English. By the end of our time, the waiters in the restaurants and bars knew our preferences, and made us feel at home. (Some had been there the year prior when we were there.) Overall, a place we will go back to again and again.

All inclusive is nice, but having to book 30 minutes at the gym through an app is ridiculous when you have 100 people sitting next to each other at the buffet. COVID rules are so ridiculous at this point.

This resort is absolutely stunning, the whole thing is well thought out, the beach is lovely even though there isn't actually your traditional sandy beach, it is great for snorkelling (we saw cuttlefish, eels and loads of fish). We loved that the suba shop was actually on the lot too. Water sports were very overpriced though so we didn't use that. The food and drink is very expensive within the hotel though if you aren't all inclusive, I think even if you are, there are still a lot of additional charges. The massages were a lovely experience, but again, expensive. Elounda, the nearest village is lovely, but the village along from there - Plaka is even better! Closer to Spinalonga as well if you want to visit for a day trip.

Excellent service and very quality and good selection of food and drink on the Premium All Inclusive Plan. Special mention to Mirabello! We had a small problem with the ladder into the private pool. We spoke to the staff and it was fixed in a couple of hours! Also it will work out expensive if you are not on the "all inclusive" rate Staff really friendly and nothing too much trouble. Only issues; its a long way from Elounda (4KM) and as usual some people love to "towel claim" sunbeds but that's not really something the hotel can control. All in all excellent

Excellent service and very quality and good selection of food and drink on the Premium All Inclusive Plan. Special mention to Mirabello! We had a small problem with the ladder into the private pool. We spoke to the staff and it was fixed in a couple of hours! Also it will work out expensive if you are not on the "all inclusive" rate Staff really friendly and nothing too much trouble. Only issues; its a long way from Elounda (4KM) and as usual some people love to "towel claim" sunbeds but that's not really something the hotel can control. All in all excellent

I can't say enough about this property and the staff. Everything was well beyond what we expected. From being greeted so kindly upon arrival, to the staff that explained the properties many amenities. One person that stood out and had an abundance of energy was Zoe, we participated in many events that she coordinated. The food never disappointed and we never were left hungry, many different options and one thing that you can't pass up is Greek night. Excellent variety of local foods and can't forget the Raki. We will definitely be back.

Beautiful spot but service and food doe not meet expectation of a 5 stars resort, no class. Mineral water should be free of charge no matter if you book all inclusive or not.

Beautiful spot but service and food doe not meet expectation of a 5 stars resort, no class. Mineral water should be free of charge no matter if you book all inclusive or not.

Was not impressed would the service. Multiple issues with communication about the resort leaving us missing out on opportunities and losing out on parts of our booking. I am not sure if there were so many issues due to covid, but I will not be back during our next trip to Elounda. The food in the restaurant was not good and the drinks were all lacking. We paid extra for a lobster dinner and highly regret it. Waited 20-30 minutes in between each course. It was one of the most frustrating meals I've had. The property is nice, but outdated . On a positive note, the views are great.

Was not impressed would the service. Multiple issues with communication about the resort leaving us missing out on opportunities and losing out on parts of our booking. I am not sure if there were so many issues due to covid, but I will not be back during our next trip to Elounda. The food in the restaurant was not good and the drinks were all lacking. We paid extra for a lobster dinner and highly regret it. Waited 20-30 minutes in between each course. It was one of the most frustrating meals I've had. The property is nice, but outdated . On a positive note, the views are great.

Great hotel - would highly recommend getting a room with a pool or sea view. Rooms (we had a superior bungalow with sharing pool) were large, nicely decorated and modern. Breakfast and dinner were varied and staff always friendly!

Great hotel - would highly recommend getting a room with a pool or sea view. Rooms (we had a superior bungalow with sharing pool) were large, nicely decorated and modern. Breakfast and dinner were varied and staff always friendly!

Nice and friendly hotel, beautiful beach and view. I would recommend it.

Nice and friendly hotel, beautiful beach and view. I would recommend it.

Amazing. Only complain was that there were blond hairs in the bed and we both have dark hair. Since we only noticed on the last day, we did not mentioned it to the front desk.

Amazing. Only complain was that there were blond hairs in the bed and we both have dark hair. Since we only noticed on the last day, we did not mentioned it to the front desk.