It was good would go back. Quiet area, clean rooms. There were several amenities but check out was really early so was unable to use most.

It was good would go back. Quiet area, clean rooms. There were several amenities but check out was really early so was unable to use most.

Bait and switch by Hotels.com. Clicked on a link on Hotels.com and showed a villia and said last one available. Booked what we thought was a villa with a view. Totola price was just over 600.00 for 3 nights. When we checked in got charged another 200.00 150.00 non refundable pet charge for a 4lb dog and another 50.00 incase something got broke in the room. When we got to our room it waz not what we clicked on the website it was a very small room with only one window in the bedroom. Bed was like sleeping on concrete. Hotel.com should be reported to the Attorney Generals office for the Bait &Switch. Never book with Hotels.com

Bait and switch by Hotels.com. Clicked on a link on Hotels.com and showed a villia and said last one available. Booked what we thought was a villa with a view. Totola price was just over 600.00 for 3 nights. When we checked in got charged another 200.00 150.00 non refundable pet charge for a 4lb dog and another 50.00 incase something got broke in the room. When we got to our room it waz not what we clicked on the website it was a very small room with only one window in the bedroom. Bed was like sleeping on concrete. Hotel.com should be reported to the Attorney Generals office for the Bait &Switch. Never book with Hotels.com

A very nice experience for the first time visiting Brandon. Westgate was more than I or my wife excepted. Excellent atmosphere and we felt very safe while on the premises.

A very nice experience for the first time visiting Brandon. Westgate was more than I or my wife excepted. Excellent atmosphere and we felt very safe while on the premises.

We had one bathroom towel to share, the room was very dark with 2 small lamps for lighting. And the floors were very crooked.

We had one bathroom towel to share, the room was very dark with 2 small lamps for lighting. And the floors were very crooked.

Everyone was super friendly until the manager-she was extremely rude. I was asking about the pet policy because I couldn’t find it on the website and it’s $150 non refundable deposit-just call it a charge! She just kept saying it’s on the website. No apology for not being able to find it or offering to help me find it. I had my phone out trying to find it and wasn’t ever able to. Would not stay again simply because of that experience.

Everyone was super friendly until the manager-she was extremely rude. I was asking about the pet policy because I couldn’t find it on the website and it’s $150 non refundable deposit-just call it a charge! She just kept saying it’s on the website. No apology for not being able to find it or offering to help me find it. I had my phone out trying to find it and wasn’t ever able to. Would not stay again simply because of that experience.

Check in Judy was very nice. Got to the room. The AC was not cooling in the room off. Blood on the sheets. And the blinds wouldn’t close. The room was very dated and worn out. Spoke with Brooke front desk supervisor she was very rude and unpleasant, they did give us a second room. It was infested with Nats. And booked to the additional night in a new room had hair all over the bathroom toilet like hunters of hair not just a couple. The blind wouldn’t close all the way so you could see right in the room. The AC controls I believe was in the joining room. The AC was loud as hell. And the people had the AC super cold, supposedly got a refund for that last night. I didn’t stay in the room but maybe 30 minutes because it was so awful. Haven’t got the refund yet Keegan deal with him twice and he was super nice and professional. I believe her name was Judy that checked in and Keegan they were exceptional. The rooms were garbage. Brooke was was very rude and awful , I don’t know how she’s a manager. We should not sell those rooms because you were putting a name on yourself.

Check in Judy was very nice. Got to the room. The AC was not cooling in the room off. Blood on the sheets. And the blinds wouldn’t close. The room was very dated and worn out. Spoke with Brooke front desk supervisor she was very rude and unpleasant, they did give us a second room. It was infested with Nats. And booked to the additional night in a new room had hair all over the bathroom toilet like hunters of hair not just a couple. The blind wouldn’t close all the way so you could see right in the room. The AC controls I believe was in the joining room. The AC was loud as hell. And the people had the AC super cold, supposedly got a refund for that last night. I didn’t stay in the room but maybe 30 minutes because it was so awful. Haven’t got the refund yet Keegan deal with him twice and he was super nice and professional. I believe her name was Judy that checked in and Keegan they were exceptional. The rooms were garbage. Brooke was was very rude and awful , I don’t know how she’s a manager. We should not sell those rooms because you were putting a name on yourself.

Loved it. Only thing I did not like was having to pay for wifi.

Loved it. Only thing I did not like was having to pay for wifi.

Some of the facilities were under construction at the time of stay and the reason for the lesser rating in some categories.

Place was great for the most part.. my only complaint would be the amount of skunks I saw on the property.

I like it almost all . Only the convenient center for kids was Poor and in the pool needs more for little ones !! But I would like to come back

We had a wonderful stay at this resort. We will definitely make this our place to stay when we are in Branson.

We had a wonderful stay at this resort. We will definitely make this our place to stay when we are in Branson.

What i didnt like was being unexpectedly pressured into A timeshare. Was told to go for breakfast and a complementary hundred dollar gift card and was pressured into trying to buy a timeshare. Other than that, I was pretty pleased with my stay

Great stay!

What i didnt like was being unexpectedly pressured into A timeshare. Was told to go for breakfast and a complementary hundred dollar gift card and was pressured into trying to buy a timeshare. Other than that, I was pretty pleased with my stay

Staff and facility is always amazing.

Room smelled moldy. Air conditioner filter was black. Property was dirty. Housekeeping walked past trash sitting outside our room our entire stay. Bugs crawling around in the sink. Very noisy, someone walked by you could hear everything. We did inform staff while we were there. I’ve stayed at much better hotels for a lot cheaper. For a resort I was very disappointed. I’ll be staying at Marriott or Holiday Inn next time. Or even one of the cheaper resorts in town but will not be returning to this one. The cabins might have been better but we were put in the hotel portion of the property. The property was in a great location. Just needed some love. Staff was super friendly on check in and when we would interact. I tried to cancel but could not since we booked through Expedia lesson learned pay the few extra dollars and book with resort itself.

Very friendly staff and very welcoming. It was also very clean

The room’s air conditioner wasn’t great and the beds were super uncomfortable. The mattresses had dips in them, leaving us all with backaches.

Nice folks

Very friendly staff and very welcoming. It was also very clean

Nice folks

The room’s air conditioner wasn’t great and the beds were super uncomfortable. The mattresses had dips in them, leaving us all with backaches.

Room smelled moldy. Air conditioner filter was black. Property was dirty. Housekeeping walked past trash sitting outside our room our entire stay. Bugs crawling around in the sink. Very noisy, someone walked by you could hear everything. We did inform staff while we were there. I’ve stayed at much better hotels for a lot cheaper. For a resort I was very disappointed. I’ll be staying at Marriott or Holiday Inn next time. Or even one of the cheaper resorts in town but will not be returning to this one. The cabins might have been better but we were put in the hotel portion of the property. The property was in a great location. Just needed some love. Staff was super friendly on check in and when we would interact. I tried to cancel but could not since we booked through Expedia lesson learned pay the few extra dollars and book with resort itself.

Very welcoming and clean! Would stay again. Price was great!