We have booked this hotel for 2 nights for delux room but we haven't got the proper view post checking with reception they said all rooms of full of proper view. Also their toilet flush was not working properly. Have asked to repair it but problem was not solved. We have requested to change the room. Hotel staff has shown us othem room on same floor. The toilet flush problem was same in that room also. So they have shown room on newly renovated rooms on ground floor. Room was nice and specious and there is no issue in flush tank here. Another concern here there is no direct lift to reception or restaurant. The food is ok there are no verities in breakfast. Also there was some smell is coming from jungle area so we have to close the balcony glass. The hotel staff was very cooperative. Overall experience is ok but not that much good since we have paid 20k paid for 2 nights.

We have booked this hotel for 2 nights for delux room but we haven't got the proper view post checking with reception they said all rooms of full of proper view. Also their toilet flush was not working properly. Have asked to repair it but problem was not solved. We have requested to change the room. Hotel staff has shown us othem room on same floor. The toilet flush problem was same in that room also. So they have shown room on newly renovated rooms on ground floor. Room was nice and specious and there is no issue in flush tank here. Another concern here there is no direct lift to reception or restaurant. The food is ok there are no verities in breakfast. Also there was some smell is coming from jungle area so we have to close the balcony glass. The hotel staff was very cooperative. Overall experience is ok but not that much good since we have paid 20k paid for 2 nights.

Good place to stay

Good place to stay

Good service and nice location Not in mc leodganj so traveling to the main tourist areas can be a hassle

Good service and nice location Not in mc leodganj so traveling to the main tourist areas can be a hassle

Everything wsa ok

Everything wsa ok

Amazing restaurant service!!! Very good staff in housekeeping and reception, helped us in every aspect! Thank you

Amazing restaurant service!!! Very good staff in housekeeping and reception, helped us in every aspect! Thank you

Service at the hotel was excellent. Signage for guests driving in could be more visible. A breakfast only fare option would be great. Overall a very pleasant stay

Service at the hotel was excellent. Signage for guests driving in could be more visible. A breakfast only fare option would be great. Overall a very pleasant stay

Location - excellent, just a few minutes away from Mcleodgunj. Staff- extremely courteous and eager to please. Room very comfortable and clean, superb housekeeping. Toilet - clean and toiletries replaced daily. Staff enquires daily about any housekeeping needs. Food- delightfully delicious and a very good spread. They can keep a ready reckoner for the list of tv channels in the room. Unfortunately sauna was under repair during our 4 night stay. We thoroughly enjoyed our stay and will certainly come back to this property

Location - excellent, just a few minutes away from Mcleodgunj. Staff- extremely courteous and eager to please. Room very comfortable and clean, superb housekeeping. Toilet - clean and toiletries replaced daily. Staff enquires daily about any housekeeping needs. Food- delightfully delicious and a very good spread. They can keep a ready reckoner for the list of tv channels in the room. Unfortunately sauna was under repair during our 4 night stay. We thoroughly enjoyed our stay and will certainly come back to this property

Nicely located hotel with scenic views. Amazing staff and great food (breakfast- and dinner- buffets on the house). It was a very relaxing vacation, the weather worked in our favor as well. Would definitely visit again!

Nicely located hotel with scenic views. Amazing staff and great food (breakfast- and dinner- buffets on the house). It was a very relaxing vacation, the weather worked in our favor as well. Would definitely visit again!

Everything was excellent They made us feel VIP Food, room service , housekeeping and they provided all information

Everything was excellent They made us feel VIP Food, room service , housekeeping and they provided all information

It was an OK hotel. Staff tried to be helpful but they could not manage the crowd in restaurant . Rooms , corridors are all very dated and cleanliness in corridors , pathways is avg.

It was an OK hotel. Staff tried to be helpful but they could not manage the crowd in restaurant . Rooms , corridors are all very dated and cleanliness in corridors , pathways is avg.

Wifi, swimming pool, gym were not working. Table tennis table was not in good condition. Rooms initially given to us had very small, unsittable balconies although on request the manager changed one of the rooms with one big balcony room.

Wifi, swimming pool, gym were not working. Table tennis table was not in good condition. Rooms initially given to us had very small, unsittable balconies although on request the manager changed one of the rooms with one big balcony room.

It was a great hotel with a good view. I will like to come again later.

A very good hotel and great staff. Food at the hotel is very good and breakfast is just awesome. A little more items in the menu will be appreciated.

Greatest place, impeccable service. Great job ITC.

Nice view of snow-clad mountains from the viewing point.

Place is tired and old looking. Only one restaurant as the cafe bar in the photos is a couple of sofas in the lobby with no one ever serving. Front of house and travel staff could do with some customer service training. Manager and the waiters in the Orchid staff were very friendly and efficient. Ok for a nights stay.

Place is tired and old looking. Only one restaurant as the cafe bar in the photos is a couple of sofas in the lobby with no one ever serving. Front of house and travel staff could do with some customer service training. Manager and the waiters in the Orchid staff were very friendly and efficient. Ok for a nights stay.

The hotel has REALLY THIN walls... you could hear the television (the dialogue, conversation, EVERYTHING) from the room next door. Bathrooms are okay; reasonably clean. But, the place needs a total refurbishment.

The hotel has REALLY THIN walls... you could hear the television (the dialogue, conversation, EVERYTHING) from the room next door. Bathrooms are okay; reasonably clean. But, the place needs a total refurbishment.

Very poor toilets. Balcony was good. Considering toilets room price should be 1/3rd.

Very poor toilets. Balcony was good. Considering toilets room price should be 1/3rd.