There’s a reason the Pearl has won so many awards. Not a detail is missed and service is above and beyond. This was our second stay and we can’t wait to return again.

There’s a reason the Pearl has won so many awards. Not a detail is missed and service is above and beyond. This was our second stay and we can’t wait to return again.

Amazing property, and staff was behind welcoming and kind. One of my top hotels!

Amazing property, and staff was behind welcoming and kind. One of my top hotels!

I have stayed at many hotels up and down the Florida coast so I can say with experience and certainty that The Pearl is a true hidden gem. From the minute you step out of your car until the sad moment when you have to leave you are treated like royalty. The customer service is over the top spectacular with the most genuine smiles and a real helpfulness that make you feel special and happy to be sharing the hospitality of their auberge. The town is truly unique as it transports you to a European village with one of the most gorgeous beaches in Florida. The hotel restaurant Havana Grill has combined extraordinary Cuban cuisine with an ambiance that takes you back to the feeling of a quaint little rum bistro back in Cuba. The whole vibe of the hotel is warm and friendly. The rooms were amazingly clean and provide you with all the added extras to make you feel personally pampered from homemade cookies to cleaner for your glasses. The soap and shampoo smell divine and the beds are heavenly comfortable. I cannot say enough good things about this hidden slice of paradise along the Emerald coast. Except that I cannot wait to go back...

I have stayed at many hotels up and down the Florida coast so I can say with experience and certainty that The Pearl is a true hidden gem. From the minute you step out of your car until the sad moment when you have to leave you are treated like royalty. The customer service is over the top spectacular with the most genuine smiles and a real helpfulness that make you feel special and happy to be sharing the hospitality of their auberge. The town is truly unique as it transports you to a European village with one of the most gorgeous beaches in Florida. The hotel restaurant Havana Grill has combined extraordinary Cuban cuisine with an ambiance that takes you back to the feeling of a quaint little rum bistro back in Cuba. The whole vibe of the hotel is warm and friendly. The rooms were amazingly clean and provide you with all the added extras to make you feel personally pampered from homemade cookies to cleaner for your glasses. The soap and shampoo smell divine and the beds are heavenly comfortable. I cannot say enough good things about this hidden slice of paradise along the Emerald coast. Except that I cannot wait to go back...

We stayed over for just one night. We are local and wanted a mini get away for our anniversary. The personal touches we experienced exceeded our expectations! Everyone was so friendly and made us feel very special. Kimmie at check-in was awesome. She asked the reason for our stay and once we got to our room she sent up a very sweet card and bottle of champagne. There were several more surprises you receive as a guest, but I don't want to spoil it for anyone! Our room was very comfortable and large. The balcony view of the cobblestone street is beautiful. The beach and pool amenities including chairs, sunscreen, aloe, towels, and water were also very nice.

We stayed over for just one night. We are local and wanted a mini get away for our anniversary. The personal touches we experienced exceeded our expectations! Everyone was so friendly and made us feel very special. Kimmie at check-in was awesome. She asked the reason for our stay and once we got to our room she sent up a very sweet card and bottle of champagne. There were several more surprises you receive as a guest, but I don't want to spoil it for anyone! Our room was very comfortable and large. The balcony view of the cobblestone street is beautiful. The beach and pool amenities including chairs, sunscreen, aloe, towels, and water were also very nice.

Amy at check in was great. The young man who greeted us at valet was fantastic when we got here and every time we ran into him on property. I wish I remembered his name but he is an asset to the property for sure.

Amy at check in was great. The young man who greeted us at valet was fantastic when we got here and every time we ran into him on property. I wish I remembered his name but he is an asset to the property for sure.

The elevator was broken for the elderly to get to rroftt

The elevator was broken for the elderly to get to rroftt

Great experience at a family friendly resort

Great experience at a family friendly resort

Easy access to beach

This is an amazing hotel. Staff is courteous. Hotel is super clean. Leas than a minute to get to the beach. Walking distance to many great restaurants.

This is an amazing hotel. Staff is courteous. Hotel is super clean. Leas than a minute to get to the beach. Walking distance to many great restaurants.

The pool was closed 3 of the 4 days as they were finishing a remodel. It seemed the staff was not ready for the main season starting. (March spring break) Wonderful people like Ben but service looked overwhelmed. I will go back in September to try it again. Wonderful place.

The pool was closed 3 of the 4 days as they were finishing a remodel. It seemed the staff was not ready for the main season starting. (March spring break) Wonderful people like Ben but service looked overwhelmed. I will go back in September to try it again. Wonderful place.

Such a lovely hotel with views of the Gulf and an extremely friendly staff. Can’t wait to return when the pool is refinished!

Such a lovely hotel with views of the Gulf and an extremely friendly staff. Can’t wait to return when the pool is refinished!

Beautiful! Excellent customer service! Walkable to everything in Rosemary Beach or hop on a bike cruiser (provided by the hotel) and head to Alys Beach! Can’t wait to come back!!

Beautiful! Excellent customer service! Walkable to everything in Rosemary Beach or hop on a bike cruiser (provided by the hotel) and head to Alys Beach! Can’t wait to come back!!

Great location

Great location

This is our fourth stay at the Pearl. The front desk had someone “new” at the front desk so check in was not as efficient as it normally was in prior visits. I did receive a phone call after we had left stating that our credit card information had not made it into the system for payment of resort fees. I called immediately and was told an email link had been sent to me to pay. This was not correct information. I received another call with a voicemail. The timing was not good due to it being the holidays and my hosting my husbands birthday celebration. I contacted the Pearl on the 1st normal business day and when I asked for the person who had left the voicemail I was told he wasn’t there but could I hold. I asked for how long. The young lady said she was going to find someone else and I asked to go to voicemail since I had called during a break at my work place. I eventually hung up. I received another call from the gentleman who had left the message and described the experience and the hassle this had caused. He apologized, promised to provide training, and correct the errors. He very generously comped the resort fee and asked that we know they appreciated our returning several times. Outstanding result without asking. The Pearl itself is a beautiful, well maintained, spotless, hotel. So much to do within walking distance that we never even called the valet until we were leaving. Truly a treat and a pleasure to stay here.

This is our fourth stay at the Pearl. The front desk had someone “new” at the front desk so check in was not as efficient as it normally was in prior visits. I did receive a phone call after we had left stating that our credit card information had not made it into the system for payment of resort fees. I called immediately and was told an email link had been sent to me to pay. This was not correct information. I received another call with a voicemail. The timing was not good due to it being the holidays and my hosting my husbands birthday celebration. I contacted the Pearl on the 1st normal business day and when I asked for the person who had left the voicemail I was told he wasn’t there but could I hold. I asked for how long. The young lady said she was going to find someone else and I asked to go to voicemail since I had called during a break at my work place. I eventually hung up. I received another call from the gentleman who had left the message and described the experience and the hassle this had caused. He apologized, promised to provide training, and correct the errors. He very generously comped the resort fee and asked that we know they appreciated our returning several times. Outstanding result without asking. The Pearl itself is a beautiful, well maintained, spotless, hotel. So much to do within walking distance that we never even called the valet until we were leaving. Truly a treat and a pleasure to stay here.

Excellent everything. Beautiful room. Incredible views. Spectacular beach. All personnel were wonderfully friendly and helpful. Every request granted with smiles. The best beach chairs with umbrella to look at the nicest beach.

Excellent everything. Beautiful room. Incredible views. Spectacular beach. All personnel were wonderfully friendly and helpful. Every request granted with smiles. The best beach chairs with umbrella to look at the nicest beach.

Excellent

Excellent

This hotel was amazing! The customer service was exceptional!!!