Our stay was horrible. The environment was noisy. The phone didn't work in the room.

The room has horrible. The walls had stains all over the place, the floor was extremely sticky. There were bugs crawling all over the place. The bed sheet had stains on it. It smelled like smoke and everything there wasn’t clean at all. No customer service at all.

The room has horrible. The walls had stains all over the place, the floor was extremely sticky. There were bugs crawling all over the place. The bed sheet had stains on it. It smelled like smoke and everything there wasn’t clean at all. No customer service at all.

The staff was friendly enough, however we did check out the next morning, a day early due to the conditions of the room. It was not clean, with the cabinet panel under the sink falling out middle of the night. The toilet also wouldn't fill on its own. Our door was next to the stairwell and you could hear each and every person coming in all night. The stairwell did not have a keyed entry. They did not offer a refund for the early leave either.

The staff was friendly enough, however we did check out the next morning, a day early due to the conditions of the room. It was not clean, with the cabinet panel under the sink falling out middle of the night. The toilet also wouldn't fill on its own. Our door was next to the stairwell and you could hear each and every person coming in all night. The stairwell did not have a keyed entry. They did not offer a refund for the early leave either.

When I arrived the desk clerk seemed unprepared for my visit, and was clearly unhappy that I did not want a second-floor room. At 70, I prefer not to try to carry my bags upstairs. He worked on the computer for a few minutes and checked in the other room and finally put me in room 174. When my granddaughter helped me put my things in the room I was surprised and disappointed at how sparse it was. Upon further looking around, I discovered that the room did not appear to have been used in a while and was not ready for guests. The room was stale and smelled of cigarette smoke, mildew and a little like marijuana. The floor was dirty, there was only one bath towel thrown haphazardly on the bathroom towel rack and a washcloth on the towel bar by the sink that looked like it had been used. I ran out of toilet paper on the second day, and although I asked the maid for some, she never brought it. I bought my own hand soap for the sink and luckily had my own toiletries. There were 4 pillows on the bed. Two were as flat as pancakes and the other 2 were cheap foam pillows that had been through the washer one to many times and were just hard lumps that didn't even fill half of the pillowcase. The kitchen area had nothing but a microwave (dirty) in it. The coffee pot was stuffed in the cupboard and did not appear as if all of it was even there. The refrigerator was in working order. I spotted roaches twice, one in the bathroom sink area and one on the wall near the TV.

When I arrived the desk clerk seemed unprepared for my visit, and was clearly unhappy that I did not want a second-floor room. At 70, I prefer not to try to carry my bags upstairs. He worked on the computer for a few minutes and checked in the other room and finally put me in room 174. When my granddaughter helped me put my things in the room I was surprised and disappointed at how sparse it was. Upon further looking around, I discovered that the room did not appear to have been used in a while and was not ready for guests. The room was stale and smelled of cigarette smoke, mildew and a little like marijuana. The floor was dirty, there was only one bath towel thrown haphazardly on the bathroom towel rack and a washcloth on the towel bar by the sink that looked like it had been used. I ran out of toilet paper on the second day, and although I asked the maid for some, she never brought it. I bought my own hand soap for the sink and luckily had my own toiletries. There were 4 pillows on the bed. Two were as flat as pancakes and the other 2 were cheap foam pillows that had been through the washer one to many times and were just hard lumps that didn't even fill half of the pillowcase. The kitchen area had nothing but a microwave (dirty) in it. The coffee pot was stuffed in the cupboard and did not appear as if all of it was even there. The refrigerator was in working order. I spotted roaches twice, one in the bathroom sink area and one on the wall near the TV.

Stayed multiplie nights. On last day of checkout; hit my head resulting in head injury and being rushed to hospital. Nobody from property has yet to reach out. Spoke with Guest Relations vie email, stating it’s a matter to address with the location directly instead of settling amicably.

Stayed multiplie nights. On last day of checkout; hit my head resulting in head injury and being rushed to hospital. Nobody from property has yet to reach out. Spoke with Guest Relations vie email, stating it’s a matter to address with the location directly instead of settling amicably.

Bedsheets were cover in blood. My room was changed to another the it was worst… manager asked me to leave and will refund my money but never did

Property management is exceptional.

I rate it a three because the TVs barely work and WiFi is SUPER slow. They gave us a dirty room and then gave the room to my mother in law two days later and it was still dirty.

I rate it a three because the TVs barely work and WiFi is SUPER slow. They gave us a dirty room and then gave the room to my mother in law two days later and it was still dirty.

Nice

Nice

Roaches in the bedbugs dirty trifling nasty I want my money back

Roaches in the bedbugs dirty trifling nasty I want my money back

I didn't like anything about the stay. I booked five rooms. After booking, I communicated with Red Roof several times before we arrived. I was assure that all of our rooms would be in the same building, on the same floor. Only to find out once we arrived that they sold two of our rooms. So myself and my club were scattered. And was basically told that it nothing that could be done, and wasn't offered any compensation. I asked if our reservation could be moved to another Red Roof, and was told that it couldn't because I had already paid for them over the phone. Which I later found out was not the policy. She told me had I not paid for them, then we would've been able to go somewhere else. Upon checking out the room, I discovered that they looked NOTHING like the fi e King suites I had reserved. The mattresses were nasty, there hols in the walls, smw fixtures were loose, the air conditioner in my room was so flirty, that I didn't even turn it on. And it was hot. Then I had company. I killed a roach on the back of the sink, and I witnessed two of them playing tag behind the refrigerator. And let's not talk about the surroundings. It looked like we booked at a MOTEL. People were actually living in those rooms. We witnessed one room that had six people in it, and more was climbing in and out the window. People were cooking in three on hotplates, and it smelled awful. This was by far the worst hotel that I've ever stayed in, and will never stay in again.

I didn't like anything about the stay. I booked five rooms. After booking, I communicated with Red Roof several times before we arrived. I was assure that all of our rooms would be in the same building, on the same floor. Only to find out once we arrived that they sold two of our rooms. So myself and my club were scattered. And was basically told that it nothing that could be done, and wasn't offered any compensation. I asked if our reservation could be moved to another Red Roof, and was told that it couldn't because I had already paid for them over the phone. Which I later found out was not the policy. She told me had I not paid for them, then we would've been able to go somewhere else. Upon checking out the room, I discovered that they looked NOTHING like the fi e King suites I had reserved. The mattresses were nasty, there hols in the walls, smw fixtures were loose, the air conditioner in my room was so flirty, that I didn't even turn it on. And it was hot. Then I had company. I killed a roach on the back of the sink, and I witnessed two of them playing tag behind the refrigerator. And let's not talk about the surroundings. It looked like we booked at a MOTEL. People were actually living in those rooms. We witnessed one room that had six people in it, and more was climbing in and out the window. People were cooking in three on hotplates, and it smelled awful. This was by far the worst hotel that I've ever stayed in, and will never stay in again.

Honestly feel we deserve a free stay at a different red roof inn or half our money back we have pictures of the room and showed them to the staff and they did nothing about it

Honestly feel we deserve a free stay at a different red roof inn or half our money back we have pictures of the room and showed them to the staff and they did nothing about it

Water was turn off a couple days before I checked in and you can smell it on the property the microwave didn’t work there was hair in the tub and in the bad and the sheets was dirty

Water was turn off a couple days before I checked in and you can smell it on the property the microwave didn’t work there was hair in the tub and in the bad and the sheets was dirty

This was the worst experience limited access to pool gym was closed, the floors were sandy and bed bugs. Staff was rude and unpleasant to talk to. Don't waste your money

This was the worst experience limited access to pool gym was closed, the floors were sandy and bed bugs. Staff was rude and unpleasant to talk to. Don't waste your money

PUBIC HAIRS ON BATHROOM WALLS COULD BE CLEANED BETTER BEFORE RENTING ROOM! SO NASTY. NO MICROWAVES IN ANY OF THE ROOMS FROM WHAT I UNDERSTAND. PAID FOR THAT DIDNT RECEIVE. GAME ROOM BROKEN! EXERCISE ROOM BROKEN. SECURITY DOOR BROKEN! NEEDS SOME TLC

PUBIC HAIRS ON BATHROOM WALLS COULD BE CLEANED BETTER BEFORE RENTING ROOM! SO NASTY. NO MICROWAVES IN ANY OF THE ROOMS FROM WHAT I UNDERSTAND. PAID FOR THAT DIDNT RECEIVE. GAME ROOM BROKEN! EXERCISE ROOM BROKEN. SECURITY DOOR BROKEN! NEEDS SOME TLC

Loved the property itself didnt like that when i tried to connect the wifi to my devices it wouldnt let me even after using the correct password. i requested turn down service multiple times and didnt get it they gave me fresh towels but didnt change the sheets or anything but outside of that a nice place

Loved the property itself didnt like that when i tried to connect the wifi to my devices it wouldnt let me even after using the correct password. i requested turn down service multiple times and didnt get it they gave me fresh towels but didnt change the sheets or anything but outside of that a nice place

Moldy no microwave TV didn’t work properly

Moldy no microwave TV didn’t work properly

What a terrible place...I arrived late, late after a delayed flight and was "greeted" by a rude dude behind the counter and sent to a separate building at 1:30 in the morning only to see hoodlums hanging out blasting music in their cars right outside the doors. Walk inside and blasted by the strong smell of active weed smoking. Pushed hard on the door to my room to see the safety latch was broken off and heard partying and large dogs barking all night. Greeted by spiders in the shower...apparently everyone else but me was invited to a party. Awful, terrible establishment. Run for the hills!