The property is outdated. Mattress is so hard. Service desk doesn’t see you and even though I was in line, they have been addressing everyone (most males) that come to ask something outside any line. Plus, my check out was completed after 3:00 PM, since they had a system problem. At the pool, it took forever for the waiters to take our order (around 1 hour), plus more two hours to have our order. It used to be a great place to stay, but it’s not anymore.

The property is outdated. Mattress is so hard. Service desk doesn’t see you and even though I was in line, they have been addressing everyone (most males) that come to ask something outside any line. Plus, my check out was completed after 3:00 PM, since they had a system problem. At the pool, it took forever for the waiters to take our order (around 1 hour), plus more two hours to have our order. It used to be a great place to stay, but it’s not anymore.

It’s a great hotel. The rooms need some upgrade but the bed is comfortable enough. The manager Mari is a sweet person and help a lot. It’s easy to use the swimming pool and beach one close to other. It’s safe more than other hotels. There is singer during the evening hours singing “bossa nova “ he is great. It’s good to be there to watch and dance. Walk around the hotel is a pleasure way to feel the beach breeze and lights around the property gives you a good and romantic feeling. The breakfast is delicious but it’s missing something coffee or any other things during the breakfast hours and the ladies that clean the tables needs to be happier. But in other ways the hotel is great. I already came several times and I’m going to keep coming. It’s a time to renew your soul.

Service terrible, not welcoming at all, we feel like we are not welcomed there. Additionally you cannot receive any visit… The only positive is the beach and palm trees that are beautiful. Other than that avoid this place.

Service terrible, not welcoming at all, we feel like we are not welcomed there. Additionally you cannot receive any visit… The only positive is the beach and palm trees that are beautiful. Other than that avoid this place.

Overall it was good. The check-in was very slow and they forgot to put the keys in the envelope. Not enough waiters, so the service was slow, but the staff was very friendly and nice. The entertainers were lovely. One issue: access for wheelchairs in the outside area us a problem.

Overall it was good. The check-in was very slow and they forgot to put the keys in the envelope. Not enough waiters, so the service was slow, but the staff was very friendly and nice. The entertainers were lovely. One issue: access for wheelchairs in the outside area us a problem.

boa

boa

They need to check the rooms more often. And they need to change the mattress.

This hotel is beautiful. I love the hotel and people. Staff is really good.

It’s a good hotel. Good live music during evening time. Good breakfast. Good time at swimming pool. Staff really nice.

It’s a good hotel. Good live music during evening time. Good breakfast. Good time at swimming pool. Staff really nice.

They need to change the mattress. They need to give some attention during the breakfast. There’s so many people and we wait a lot for being served and sometimes we need to ask milk and coffee because they are gonna. On the beach they need to give more attention to serve the guests. It looks that we are begging for them to put a chair and umbrella for us. It’s totally different of the pictures when shows all prepared on the sand to the guests.

They need to change the mattress. They need to give some attention during the breakfast. There’s so many people and we wait a lot for being served and sometimes we need to ask milk and coffee because they are gonna. On the beach they need to give more attention to serve the guests. It looks that we are begging for them to put a chair and umbrella for us. It’s totally different of the pictures when shows all prepared on the sand to the guests.

The property have a great outside area and it is well maintained and divided. The property is well known in Salvador but we can see by the decoration and bedrooms amenities that is in needs of an updated. I was expecting more from it.

The property have a great outside area and it is well maintained and divided. The property is well known in Salvador but we can see by the decoration and bedrooms amenities that is in needs of an updated. I was expecting more from it.

In general this is a nice experience for the family. The staff is friendly and the location right on the beach is wonderful. They run out of chairs for lounging if you don’t make it to the main pool area in time. Also there wasn’t really many activities being held aside from some kids programming and a water workout. It would be nice for the front desk to have all of this information as well - they didn’t seem to know or have any specific schedule to share upon check in. The suites are renovated and in better shape than the regular rooms which are still very outdated.

In general this is a nice experience for the family. The staff is friendly and the location right on the beach is wonderful. They run out of chairs for lounging if you don’t make it to the main pool area in time. Also there wasn’t really many activities being held aside from some kids programming and a water workout. It would be nice for the front desk to have all of this information as well - they didn’t seem to know or have any specific schedule to share upon check in. The suites are renovated and in better shape than the regular rooms which are still very outdated.

This is a nice place right on the ocean. Prices are very low by American standards. The rooms are nice but dated, like everything in Brazil seems to be. Breakfast is good and the bar is nice. Lunches and dinner are nice but nothing great. Kids will love the pool. I had a great time here. The staff was very nice. Like in most of Brazil, there are very few people who speak English, so plan on listening to some Brazilian language CDs before you go and install google translate and Uber on your phone! The location seems pretty good. Uber or take that state certified taxi.

This is a nice place right on the ocean. Prices are very low by American standards. The rooms are nice but dated, like everything in Brazil seems to be. Breakfast is good and the bar is nice. Lunches and dinner are nice but nothing great. Kids will love the pool. I had a great time here. The staff was very nice. Like in most of Brazil, there are very few people who speak English, so plan on listening to some Brazilian language CDs before you go and install google translate and Uber on your phone! The location seems pretty good. Uber or take that state certified taxi.

Beautiful place to relax!

What a fun great place to stay. This inclusive has everything I would need to enjoy a wonderful week, which is exactly what I did. The black and pool culture is so much fun. The restaurant has a wide selection of great dishes! Would definitely recommend!

The hotel is in a nice area. Beautiful view. Seafront. Nice breakfast. That’s it! The service are terrible. The rooms looks old and dirty.

The hotel is in a nice area. Beautiful view. Seafront. Nice breakfast. That’s it! The service are terrible. The rooms looks old and dirty.

They spent almost one hour to check in. The breakfast is not fresh. Sometimes they use to another day. Some food taste old. They don’t clean really well the rooms. The entry keys don’t work well. The beach towels are hard to find. I never talked to the manager. I believe that she was in vacation. Hahahahaha.

They spent almost one hour to check in. The breakfast is not fresh. Sometimes they use to another day. Some food taste old. They don’t clean really well the rooms. The entry keys don’t work well. The beach towels are hard to find. I never talked to the manager. I believe that she was in vacation. Hahahahaha.

This is a tired old family resort with downbeat staff. It felt as though the staff had been trained not to trust anyone even trust each other., They have draconian policies for payment. Cocktails at the pool were good but you can't pay with touchless which is unhealthy. Getting water delivered to the room required payment by credit card (no cash and nothing can go on an account). The buffet was not well done and the food was dried out and not enjoyable. Long lines for omelets. The safe in our room didn't work and we couldn't get it fixed. I suspect that it was just the batteries but we didn't have any batteries to check that hypothesis. All in all, this was a downbeat experience. Eric

This is a tired old family resort with downbeat staff. It felt as though the staff had been trained not to trust anyone even trust each other., They have draconian policies for payment. Cocktails at the pool were good but you can't pay with touchless which is unhealthy. Getting water delivered to the room required payment by credit card (no cash and nothing can go on an account). The buffet was not well done and the food was dried out and not enjoyable. Long lines for omelets. The safe in our room didn't work and we couldn't get it fixed. I suspect that it was just the batteries but we didn't have any batteries to check that hypothesis. All in all, this was a downbeat experience. Eric

It's not a resort! Needs urgent reform. There is NO WATER even in the meals!!!

It's not a resort! Needs urgent reform. There is NO WATER even in the meals!!!

Amazing place right at the beach, with a nice relaxing pool to enjoy! Breakfast was above average though the food wasn't as fresh as it could have been. The place seemed a little aged inside the rooms.