Was not impressed with check in staff...had no clue what was going on. Could not find confirmation number..wanted to charge more. Went to a different hotel as not worth the hassle.

Was not impressed with check in staff...had no clue what was going on. Could not find confirmation number..wanted to charge more. Went to a different hotel as not worth the hassle.

Stay was great, super close to the beach, perfect location to walk and surf

Stay was great, super close to the beach, perfect location to walk and surf

Everything was perfect during our stay. Location couldn't be more convenient a few steps from the beach. Large rooms equipped with air condition, kitchen, porch and a hammock! Beautiful chill put and pool area perfect for relax after a long day

Everything was perfect during our stay. Location couldn't be more convenient a few steps from the beach. Large rooms equipped with air condition, kitchen, porch and a hammock! Beautiful chill put and pool area perfect for relax after a long day

We were so disappointed that we left a day early. This hotel is listed as a 3 star hotel. It is not. There is very little service, the room did not even have towels when we arrived. We requested towels and received very worn towels. We requested some hand towels and received a rag. Had this been listed as a 2 star hotel, I would not be as harsh on this review. However, for the price we paid I do not feel we received the service or the quality that we had at other hotels of a similar price range. The pictures are not accurate. While there is a kitchen available, there are no supplies for washing any dishes - such as towels or soap. We did not have any cleaning service because they "only clean if we are there". Which is crazy, we don't want to wait around to have our room cleaned while we are on vacation. I would not recommend this hotel.

We were so disappointed that we left a day early. This hotel is listed as a 3 star hotel. It is not. There is very little service, the room did not even have towels when we arrived. We requested towels and received very worn towels. We requested some hand towels and received a rag. Had this been listed as a 2 star hotel, I would not be as harsh on this review. However, for the price we paid I do not feel we received the service or the quality that we had at other hotels of a similar price range. The pictures are not accurate. While there is a kitchen available, there are no supplies for washing any dishes - such as towels or soap. We did not have any cleaning service because they "only clean if we are there". Which is crazy, we don't want to wait around to have our room cleaned while we are on vacation. I would not recommend this hotel.

The owners were incredibly nice and helpful. They got us surfboards, lessons, rental bicycles, rental quads, and give us very good and insightful advice about what to do in the area. Great experience, ended up staying longer than originally planned.

The owners were incredibly nice and helpful. They got us surfboards, lessons, rental bicycles, rental quads, and give us very good and insightful advice about what to do in the area. Great experience, ended up staying longer than originally planned.

went to relax

went to relax

Beautiful area. The pictures of the rooms are deceiving though. A lot smaller in real life!!

Beautiful area. The pictures of the rooms are deceiving though. A lot smaller in real life!!

The characters who run Pacifica Surf Studios are very dodgy. At the checkin the confirmation from Hotels didn´t seem to comply with the hotels version of the deal. We we´re two groups checking in and paying at the hotel with different priced rooms. My room seemed to be booked at somewhat the right price but the hotel still wanted to charge me more than in the mail but after a while they offered the same price. The other room ended up seventy dollars more expensive. On top of that they wanted to charge me a hefty 5 percent extra when paying with a credit card and if I wanted to pay in local currency they offered an outrageous exchange rate. I ended up going to the bank to withdraw dollars instead, still having to deal with exchange rates. Hotels.com shouldn´t let these people handle the payment.

The characters who run Pacifica Surf Studios are very dodgy. At the checkin the confirmation from Hotels didn´t seem to comply with the hotels version of the deal. We we´re two groups checking in and paying at the hotel with different priced rooms. My room seemed to be booked at somewhat the right price but the hotel still wanted to charge me more than in the mail but after a while they offered the same price. The other room ended up seventy dollars more expensive. On top of that they wanted to charge me a hefty 5 percent extra when paying with a credit card and if I wanted to pay in local currency they offered an outrageous exchange rate. I ended up going to the bank to withdraw dollars instead, still having to deal with exchange rates. Hotels.com shouldn´t let these people handle the payment.

Dark like a cave,worn out ! No road, no signs! The place NOT to be if you are not surfmad!

Dark like a cave,worn out ! No road, no signs! The place NOT to be if you are not surfmad!

The staf was very nice & helpful. Good value for money.

The staf was very nice & helpful. Good value for money.

Staff was great. Room very comfortable. Not a 5 star hotel but worth the stay. Close to beach.

Staff was great. Room very comfortable. Not a 5 star hotel but worth the stay. Close to beach.

I spent 2 nights at this hotel. It's a 1 minute walk down to the ocean where there's a great sunset view. Room was super clean and I had a hammock on the front porch of my first floor room. Hardly anyone else on the property since it was off season. I'd totally stay here again on my next visiti to Santa Teresa.

I spent 2 nights at this hotel. It's a 1 minute walk down to the ocean where there's a great sunset view. Room was super clean and I had a hammock on the front porch of my first floor room. Hardly anyone else on the property since it was off season. I'd totally stay here again on my next visiti to Santa Teresa.

Had a very large and comfy room but as they couldn't offer me an option I think it was totally over prized for one person, no breakfast or even welcome water bottle included. Some staff great, others with an attitude and not really welcoming. No service after 5pm just a guy who was there to keep an eye and he only spoke spanish. Very dark in the evening! No lights around the pool and I was, the first night was pretty much the only guest, it didn't feel good to walk in the dark. WiFi worked well outside of the room but not inside. As I was there for 'workation' wifi was crucial for me. The cleaning was good and most staff pleasant, but whatever info I asked for regarding local buses, taxis etc. They didn't have an answer and I had to check the internet (was their recommendation). A young girl who worked at the reception daytime was really helpful and professional though - and also when I had forgotten an important item after leaving - she e-mailed to let me know. Overall - over prized, don't expect service, but clean and convenient if you are i.e 3 ppl to share a room. /Monica from Sweden

Had a very large and comfy room but as they couldn't offer me an option I think it was totally over prized for one person, no breakfast or even welcome water bottle included. Some staff great, others with an attitude and not really welcoming. No service after 5pm just a guy who was there to keep an eye and he only spoke spanish. Very dark in the evening! No lights around the pool and I was, the first night was pretty much the only guest, it didn't feel good to walk in the dark. WiFi worked well outside of the room but not inside. As I was there for 'workation' wifi was crucial for me. The cleaning was good and most staff pleasant, but whatever info I asked for regarding local buses, taxis etc. They didn't have an answer and I had to check the internet (was their recommendation). A young girl who worked at the reception daytime was really helpful and professional though - and also when I had forgotten an important item after leaving - she e-mailed to let me know. Overall - over prized, don't expect service, but clean and convenient if you are i.e 3 ppl to share a room. /Monica from Sweden

Nice place to stay if you're into the beach 100%. Just a few meters from the surf spot in Santa Teresa

Nice place to stay if you're into the beach 100%. Just a few meters from the surf spot in Santa Teresa