One night stay before heading to Inverness Airport. Very friendly and helpful receptionist indicating the best time to book a table for evening meal as a coach load was due. Comfy bed and a good shower. Food was excellent.

One night stay before heading to Inverness Airport. Very friendly and helpful receptionist indicating the best time to book a table for evening meal as a coach load was due. Comfy bed and a good shower. Food was excellent.

Overall it was good. It is a lovely hotell, but would prefer the floors not to squeck so much.

Overall it was good. It is a lovely hotell, but would prefer the floors not to squeck so much.

DONT STAY THERE!!! Craiglynne staff lied when i arrived to check in with a reservation i made 6 months prior. She said there was an accident in our room, lied overbooked, and they had tried to contact me yet i had no calls/texts/emails from them, lied again. She told me they rebooked me at an equivalent hotel and i dont have to pay anymore. She wanted me quickly to leave even without giving me the new name and address, had to ask for yhat. The new hotel was no where equivalent, very run down, no lift, no outside area, and no way was the nightly rate the same , etc. We really needed a lift because my husband has a bad knee and just completed cancer treatment. The new hotel with no lift put us on the 3rd floor. The craiglynne would not answer the phone or emails when i reported it to the agency i booked through. Bottom line, they dont care about guest/potential guests. I was told by a local they routinely over book. DONT TAKE A CHANCE, DONT BOOK THERE. Go somewhere else and enjoy your holiday where folks dont lie and are nice to you!!!

Property is nice and with in the core of the town and next to high street shops.

Nice quiet place. old world charm is still present.

Property is nice and with in the core of the town and next to high street shops.

Nice quiet place. old world charm is still present.

I had a very weird experience. I got to the property just before two coaches came in. I checked in around 7pm. I was told i needed to eat at 715pm. Whereas I had called earlier to make sure i could get food till later due to time change. The lady over the phone told me restaurant will be open till about 830pm. I felt really rushed and unhappy. I had had a very long journey. I couldnt even freshen up had to rush to eat the food. However, the wait staff was amazing. The lady in the morning at the check out was amazing but the gentleman who checked me in. I even smiled at him or said hi, he seemed very unhappy and didnt seem happy to be there. So overall I would give this experience a 3.8/5.

I had a very weird experience. I got to the property just before two coaches came in. I checked in around 7pm. I was told i needed to eat at 715pm. Whereas I had called earlier to make sure i could get food till later due to time change. The lady over the phone told me restaurant will be open till about 830pm. I felt really rushed and unhappy. I had had a very long journey. I couldnt even freshen up had to rush to eat the food. However, the wait staff was amazing. The lady in the morning at the check out was amazing but the gentleman who checked me in. I even smiled at him or said hi, he seemed very unhappy and didnt seem happy to be there. So overall I would give this experience a 3.8/5.

Amazing stay beautiful building. Very comfy beds. Food was lovely and staff were just smashing everyone so helpful reception was brill when we checked in. Bar man helpful. And a special thanks to Lauren who gave us very helpful tips and a good laugh Love the place I was with my folks who are in there 80s and they adored it Thanks to all of you xx

Amazing stay beautiful building. Very comfy beds. Food was lovely and staff were just smashing everyone so helpful reception was brill when we checked in. Bar man helpful. And a special thanks to Lauren who gave us very helpful tips and a good laugh Love the place I was with my folks who are in there 80s and they adored it Thanks to all of you xx

Lovely hotel for the money overall, the cleanliness i was very impressed with for how old the hotel is! The receptionist was lovely on check in! The room was big for the money, very clean only two issues was the lightswitch needs attending to as it's broken and unsafe as our toddler nearly popped finger in the electricity hole. It was noisy also, think this due to age of property though as you could hear everyone and everything. We got a good night sleep overall thou. Would recommend for a cheap break!

Lovely hotel for the money overall, the cleanliness i was very impressed with for how old the hotel is! The receptionist was lovely on check in! The room was big for the money, very clean only two issues was the lightswitch needs attending to as it's broken and unsafe as our toddler nearly popped finger in the electricity hole. It was noisy also, think this due to age of property though as you could hear everyone and everything. We got a good night sleep overall thou. Would recommend for a cheap break!

The place looks nice from the outside. However the room itself was very noisy and the bed linnen were incredibly dusty. We booked a twin bed but received a double bed. I asked for an extra blanket instead, and the receptionist handed me a double blanket, folded in a single cover, which didn't look clean and was very dusty. The floor was incredibly squeeky so we felt sorry for the downstairs guests. We struggled throughout the night with the dust as well as the rest of the day.

The place looks nice from the outside. However the room itself was very noisy and the bed linnen were incredibly dusty. We booked a twin bed but received a double bed. I asked for an extra blanket instead, and the receptionist handed me a double blanket, folded in a single cover, which didn't look clean and was very dusty. The floor was incredibly squeeky so we felt sorry for the downstairs guests. We struggled throughout the night with the dust as well as the rest of the day.

It was nice, the parking was a little small but overall good hotel.

It was nice, the parking was a little small but overall good hotel.

Hotel was very clean but the room we had (202) was very dated, I assume because it was a pet friendly room. The worst thing was the shower, little pressure and was either cold or scalding hot with no in-between. Breakfast was nice with a choice of hot food and continental style with fruit juices and hot drinks. Wi-Fi was ok for browsing in the room but a stronger signal in the lobby. Parking is a little tricky if you arrive late and the hotel is busy but there is space on the road to park if needed.

Hotel was very clean but the room we had (202) was very dated, I assume because it was a pet friendly room. The worst thing was the shower, little pressure and was either cold or scalding hot with no in-between. Breakfast was nice with a choice of hot food and continental style with fruit juices and hot drinks. Wi-Fi was ok for browsing in the room but a stronger signal in the lobby. Parking is a little tricky if you arrive late and the hotel is busy but there is space on the road to park if needed.

Meh

Meh

Very dated and in need of renovation. Quite expensive for what you get in my view. Dirt on carpets, black mould on shower head. Broken button on shower looked dodgy

We only used hotel as a one night lay over but room was zero frills but decent size and comfort for family of 4

We only used hotel as a one night lay over but room was zero frills but decent size and comfort for family of 4

Staff were really nice. Place looks lovely. Room was okay although needed a freshen up. TV was very small. Breakfast was excellent. Overall a nice stay.

Staff were really nice. Place looks lovely. Room was okay although needed a freshen up. TV was very small. Breakfast was excellent. Overall a nice stay.

Our stay waas fine

Our stay waas fine

Clean, comfortable, good food, good value!

Clean, comfortable, good food, good value!