Great stay in the centre of Khobar, staff could not have been more attentive. Will be returning.

Great stay in the centre of Khobar, staff could not have been more attentive. Will be returning.

Unfortunately it will be my last stay in this hotel. Although the staff is trying to be helpful, the service and quality of the room is not up to the standard you should expect. - last time i was charged twice the room after they insisted that my booking (already paid in advance by the company) was not paid and i had to pay a 2nd time. - upon check-in the system was down (as often) so it took a lot of time just to get the room key. - no hot shower in the morning unless you let the water run 20mn before you need it!!! And these days the weather is cold!! Not a pleasant feeling to wake up. - no invoice available upon check-out (had to insist to have it sent by email later on) - last but not least, my window in my room opens on its own due to the strong wind!! Came back at night, it was freezing!! And then in the middle of the night, it happened again!! Best part?? No handle to lock the window!!! I’ve never seen this before.

Unfortunately it will be my last stay in this hotel. Although the staff is trying to be helpful, the service and quality of the room is not up to the standard you should expect. - last time i was charged twice the room after they insisted that my booking (already paid in advance by the company) was not paid and i had to pay a 2nd time. - upon check-in the system was down (as often) so it took a lot of time just to get the room key. - no hot shower in the morning unless you let the water run 20mn before you need it!!! And these days the weather is cold!! Not a pleasant feeling to wake up. - no invoice available upon check-out (had to insist to have it sent by email later on) - last but not least, my window in my room opens on its own due to the strong wind!! Came back at night, it was freezing!! And then in the middle of the night, it happened again!! Best part?? No handle to lock the window!!! I’ve never seen this before.

below expectations

below expectations

Everything was excellent except the late check in althought I sent them the expected arrival time

Everything was excellent except the late check in althought I sent them the expected arrival time

Got a big room, quiet spacious. Room was clean .

Got a big room, quiet spacious. Room was clean .

I wish they where flexible on early checking

I wish they where flexible on early checking

No elevator from the parking to the hotel lobby!! The bathroom flooded with water. The receptionists are friendly.

No elevator from the parking to the hotel lobby!! The bathroom flooded with water. The receptionists are friendly.

Nice clean rooms and very friendly staff. Good location

Nice clean rooms and very friendly staff. Good location

First time in intercontinental Al Khobar, Amazing staff, Quite rooms, Comfort. One thing that i did not like as i requested twin beds the size of the bed was little bit small.

First time in intercontinental Al Khobar, Amazing staff, Quite rooms, Comfort. One thing that i did not like as i requested twin beds the size of the bed was little bit small.

Excellent location and access. Room space is spacious.

Excellent location and access. Room space is spacious.

Amazing hotel in a good location. The service provided by the staff is first class and the facilities are as you would expect for an Intercontinental Hotel. 5*

Amazing hotel in a good location. The service provided by the staff is first class and the facilities are as you would expect for an Intercontinental Hotel. 5*

Beautiful hotel with the nicest and most helpful staff. Very attentive and truly care about the quality of your stay.

Beautiful hotel with the nicest and most helpful staff. Very attentive and truly care about the quality of your stay.

Great hotel, friendly staff, spacious room and great food

Great hotel, friendly staff, spacious room and great food

very expensive for a hotel with no breakfast. I think breakfast should be included. It was very comfortable, clean, with easy access to city center.........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

very expensive for a hotel with no breakfast. I think breakfast should be included. It was very comfortable, clean, with easy access to city center.........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

All was very good except that I ordered Satay Chicken for dinner and it came with an omelette on top and no Satay sauce. When asking for the sauce, they brought Peanut Butter in a bowl.

All was very good except that I ordered Satay Chicken for dinner and it came with an omelette on top and no Satay sauce. When asking for the sauce, they brought Peanut Butter in a bowl.

Staff not so friendly, food was delicious room was comfortable.

Staff not so friendly, food was delicious room was comfortable.