Its amazing love the look of the whole room and suites. Everything complinets the rooms well.

Its amazing love the look of the whole room and suites. Everything complinets the rooms well.

The receptionist was lovely. Very helpful

The receptionist was lovely. Very helpful

Rude aggressive receptionist. No view.

Rude aggressive receptionist. No view.

Air con wasn’t working but otherwise a fabulous property and location

Air con wasn’t working but otherwise a fabulous property and location

This is our second time staying here & it doesn't disappoint ,fabulous, spacious suites, Great location on the bay, close to all restaurants , the grounds are beautifully landscaped, secure underground parking, extremely friendly staff, would highly recommend

This is our second time staying here & it doesn't disappoint ,fabulous, spacious suites, Great location on the bay, close to all restaurants , the grounds are beautifully landscaped, secure underground parking, extremely friendly staff, would highly recommend

My wife and I stayed at the Waterfront Suites for three nights in October 2023. Our room was very nice and well-appointed, and the location was perfect. I would have rated it as five stars except for the very poor internet connection through the Wi-Fi. When I brought it up at reception, I was told to call an outside number (I have to say that the personnel were lovely – this is a management decision). As I didn't have a NZ phone, I had to call from reception. Of course, no one answered, and we had to put up with very slow, or non-existent internet access for our entire stay (I couldn’t even upload a single image). A good internet connection is essential these days, almost as important as electricity. Making the guest call a third-party service provider is akin to having to call the local electric company when the power is out. Waterfront management should improve the connection and take control of support.

My wife and I stayed at the Waterfront Suites for three nights in October 2023. Our room was very nice and well-appointed, and the location was perfect. I would have rated it as five stars except for the very poor internet connection through the Wi-Fi. When I brought it up at reception, I was told to call an outside number (I have to say that the personnel were lovely – this is a management decision). As I didn't have a NZ phone, I had to call from reception. Of course, no one answered, and we had to put up with very slow, or non-existent internet access for our entire stay (I couldn’t even upload a single image). A good internet connection is essential these days, almost as important as electricity. Making the guest call a third-party service provider is akin to having to call the local electric company when the power is out. Waterfront management should improve the connection and take control of support.

Great place we will be back.

Great place we will be back.

Fantastic accommodation and location!

Fantastic accommodation and location!

Loved the property 😊

Loved the property 😊

The grounds are beautifully landscaped. It is super close to all of the main areas of Paihia The suite itself was so well appointed.

The grounds are beautifully landscaped. It is super close to all of the main areas of Paihia The suite itself was so well appointed.

Pretty good. Disappointed in condition and smell coming from the carpet in bedroom. Mouldy or damp

Perfect spot across the water, a really pleasant stay

We have stayed here a few times and have always found it great ,very convenient to all amenities ,exept for the man at reception who when i asked if the restaurant over the water was open asked which restaurant,the one directly opposite i replied,he acted like i was an idiot,i thought he was

Could not imagine a nicer and more comfortable place to stay with our family.

A fabulous and spacious apartment and ideal for the 6 of us to stay. The views are magnificent - loved it!

A fabulous and spacious apartment and ideal for the 6 of us to stay. The views are magnificent - loved it!

great stay, lovely staff, super clean and will return

great stay, lovely staff, super clean and will return

Spacious apartment with great views. Perfect for family with kids. Full kitchen n plenty of space (we had 4 adults and two kids).

Spacious apartment with great views. Perfect for family with kids. Full kitchen n plenty of space (we had 4 adults and two kids).

Fantastic location however units are very tired and need a spruce up and check the crockery and utensils before use as you can not be 100% sure that they’re clean as we found out in time.