We stayed at the family suit. The room is large and clean. The hotel is located at city center and a lot of restaurants nearby. For the breakfast included, the choice of food is limited.

We stayed at the family suit. The room is large and clean. The hotel is located at city center and a lot of restaurants nearby. For the breakfast included, the choice of food is limited.

Great location!

Great location!

The bathroom sink was small.

The bathroom sink was small.

Older hotel in beautiful condition. Spacious and well maintained. Within walking distance of the best areas of the old town. Served a nice breakfast. Shopping and restaurants close by. Great place to stay.

Older hotel in beautiful condition. Spacious and well maintained. Within walking distance of the best areas of the old town. Served a nice breakfast. Shopping and restaurants close by. Great place to stay.

Neat little hotel. Very friendly staff.

Neat little hotel. Very friendly staff.

Areca Hotel was delightful, full of character, so much nicer than the high rise hotels we have been staying in so far on this trip. The staff were so friendly and welcoming, not only with a welcome drink, but an invitation to afternoon tea each afternoon of our stay. The room was small, but adequate and freshened every day inclcluding clean towels etc.

Areca Hotel was delightful, full of character, so much nicer than the high rise hotels we have been staying in so far on this trip. The staff were so friendly and welcoming, not only with a welcome drink, but an invitation to afternoon tea each afternoon of our stay. The room was small, but adequate and freshened every day inclcluding clean towels etc.

I really wanted to love this hotel. I thought not having windows would be quaint but it mostly felt like a dungeon. One reviewer on another site mentioned "termites" and had pictures. He said he was basically blown off by staff. It could have been a one time occurance but it happened to me as well. I noticed a bug creeping on my bed. I didn't take a picture because I immediately killed it. It was the same as the other person's picture. If this happened to one person and to me weeks later, this is a normal occurance that has not been addressed. I couldn't sleep that night afraid of what might be crawling around me. I didn't bother reporting it because we just had one more night and I didn't want the hassle of being moved. The hotel is in a decent location with a good spot for breakfast just next door and walking distance to many places, however, I would stay somewhere else if I'm in Penang again.

I really wanted to love this hotel. I thought not having windows would be quaint but it mostly felt like a dungeon. One reviewer on another site mentioned "termites" and had pictures. He said he was basically blown off by staff. It could have been a one time occurance but it happened to me as well. I noticed a bug creeping on my bed. I didn't take a picture because I immediately killed it. It was the same as the other person's picture. If this happened to one person and to me weeks later, this is a normal occurance that has not been addressed. I couldn't sleep that night afraid of what might be crawling around me. I didn't bother reporting it because we just had one more night and I didn't want the hassle of being moved. The hotel is in a decent location with a good spot for breakfast just next door and walking distance to many places, however, I would stay somewhere else if I'm in Penang again.

We had a lovely stay here, the staff were friendly and helpful and the afternoon tea at the hotel was a great touch, we really enjoyed it.

We had a lovely stay here, the staff were friendly and helpful and the afternoon tea at the hotel was a great touch, we really enjoyed it.

The room isn’t soundproof. You can hear the call to prayer in the mornings and the cafe below. Not a terrible issue, it adds to the charm of the place but worth knowing ahead of time to set expectations right. Would stay again but in a quieter end of the hotel

The room isn’t soundproof. You can hear the call to prayer in the mornings and the cafe below. Not a terrible issue, it adds to the charm of the place but worth knowing ahead of time to set expectations right. Would stay again but in a quieter end of the hotel

Excellent service, great location. A must choice of accommodation to visit Georgetown.

Excellent service, great location. A must choice of accommodation to visit Georgetown.

Everything was good except we picked the heritage loft and it was very hot on the first night then it was better the next two nights. Next time I will choose the lower floor. Bathroom was a bit difficult for older people. There were steps to walk down.

Everything was good except we picked the heritage loft and it was very hot on the first night then it was better the next two nights. Next time I will choose the lower floor. Bathroom was a bit difficult for older people. There were steps to walk down.

Good stay in the hotel, like the location there. Plenty of good food around the hotel.

Good stay in the hotel, like the location there. Plenty of good food around the hotel.

I love the large Victorian style family room.

I love the large Victorian style family room.

Beautiful colonial building

Beautiful colonial building

The staff were friendly and very helpful, the room was extremely clean and the breakfast was good. Plenty to walk to nearby. The only noise was from the nearby mosque which will be a problem anywhere in Penang.

The staff were friendly and very helpful, the room was extremely clean and the breakfast was good. Plenty to walk to nearby. The only noise was from the nearby mosque which will be a problem anywhere in Penang.

Nice hotel in the middle of the old section of Georgetown. Close to some of the tourist attractions and easy to get transportation to others. You do have to travel a bit to get to a decent beach if that is what you’re looking for. But if exploring historic cultural center, it’s a great place to stay. Hotel was well kept and maintained. Check-in was easy and the staff was friendly and helpful throughout.

Nice hotel in the middle of the old section of Georgetown. Close to some of the tourist attractions and easy to get transportation to others. You do have to travel a bit to get to a decent beach if that is what you’re looking for. But if exploring historic cultural center, it’s a great place to stay. Hotel was well kept and maintained. Check-in was easy and the staff was friendly and helpful throughout.