I had a really bad experience with another hotel so booked into here instead. The ladies on check in were amazing and so kind. When I told them what had happened to me they upgraded my room to a suite, I cant thank them enough. The room was amazing and so comfortable, all the staff were really helpful and friendly. The bar and restaurant were great as was the food they served. I have a lot of work around Durham area and will be using this hotel from now one.

I had a really bad experience with another hotel so booked into here instead. The ladies on check in were amazing and so kind. When I told them what had happened to me they upgraded my room to a suite, I cant thank them enough. The room was amazing and so comfortable, all the staff were really helpful and friendly. The bar and restaurant were great as was the food they served. I have a lot of work around Durham area and will be using this hotel from now one.

Lovely new corporate hotel . The place was spotlessly clean and the room was great and the bed comfortable . The only downsides were there were only two charging points for a large hotel but when we were able to use it , it was of a reasonable power for an overnight charge . The service in the bar wasn’t great . We had to wait a long time to be served and they weren’t very accommodation . The breakfast was excellent and the staff in the breakfast room were attentive . Great location .

Lovely new corporate hotel . The place was spotlessly clean and the room was great and the bed comfortable . The only downsides were there were only two charging points for a large hotel but when we were able to use it , it was of a reasonable power for an overnight charge . The service in the bar wasn’t great . We had to wait a long time to be served and they weren’t very accommodation . The breakfast was excellent and the staff in the breakfast room were attentive . Great location .

The location is great, very central. Our room was lovely and so was the food at breakfast. The let down was the spa area. We only booked the hotel because it had a spa. The sauna was not working when we arrived and the engineer wasn't arriving until Thursday - we were checking out on Wednesday. The changing rooms were messy and the showers were very dark, one of the showers just dribbled water out and there were no shelves to put toiletries on. On our second day we were told there were no towels (it is stated on the literature that towels are provided) and they could only give us 2 small gym towels which weren't big enough to wrap around us. I asked if we could have a robe instead and was told they were only available to people who had booked spa breaks! Surely if there are no towels they could let us use the robes!

The location is great, very central. Our room was lovely and so was the food at breakfast. The let down was the spa area. We only booked the hotel because it had a spa. The sauna was not working when we arrived and the engineer wasn't arriving until Thursday - we were checking out on Wednesday. The changing rooms were messy and the showers were very dark, one of the showers just dribbled water out and there were no shelves to put toiletries on. On our second day we were told there were no towels (it is stated on the literature that towels are provided) and they could only give us 2 small gym towels which weren't big enough to wrap around us. I asked if we could have a robe instead and was told they were only available to people who had booked spa breaks! Surely if there are no towels they could let us use the robes!

Amazing location right in the middle of everything. Quick check in checkout was very late. You are never gonna sell a breakfast at £20 with a wetherspoons 1 minute away selling theirs for £4.80 though lol

Amazing location right in the middle of everything. Quick check in checkout was very late. You are never gonna sell a breakfast at £20 with a wetherspoons 1 minute away selling theirs for £4.80 though lol

I recently spent a weekend away with my wife at the Radisson Blu in Durham and had an absolutely fantastic time. The hotel is beautifully located by the river, offering stunning views and a peaceful atmosphere. The room was spacious, modern, and comfortable, with all the amenities we needed for a relaxing stay. We enjoyed excellent food throughout our visit—both breakfast and dinner were delicious, with a good variety of options. The staff were incredibly friendly and attentive, making sure we had everything we needed. Overall, a perfect getaway spot that we’d love to return to!

We stayed in a room overlooking the river costing 180 pounds. Disappointed that there was no fridge or biscuits with the tea but the coffee machine was excellent. Room was spotless and bed was comfortable and loads of room for two. Would definitely stay again.

We stayed in a room overlooking the river costing 180 pounds. Disappointed that there was no fridge or biscuits with the tea but the coffee machine was excellent. Room was spotless and bed was comfortable and loads of room for two. Would definitely stay again.

Amazing service and lovely approachable staff. Nothing is too much for them. The rooms were comfortable and have everything you need.

Amazing service and lovely approachable staff. Nothing is too much for them. The rooms were comfortable and have everything you need.

Good location. Nice hotel. Room was a bit dated and a coffee machine rather than instant would be good

Good location. Nice hotel. Room was a bit dated and a coffee machine rather than instant would be good

Paid for delux room with river view. The room was very basic and in order to see the river we would have had to stand on the tired looking sofa underneath the dorma window. The shower was old and had little or no water pressure. Disappointed overall with the room. The staff were pleasant. Disappointing. Won’t rush back

Paid for delux room with river view. The room was very basic and in order to see the river we would have had to stand on the tired looking sofa underneath the dorma window. The shower was old and had little or no water pressure. Disappointed overall with the room. The staff were pleasant. Disappointing. Won’t rush back

Nice hotel in a great location. Room wasn't ready at check in (we arrived after the 2pm check in time) and made to wait nearly half an hour before it was ready, not very good service or communication at check in. Excellent breakfast, lovely helpful restaurant staff. Nice pool and sauna.

Nice hotel in a great location. Room wasn't ready at check in (we arrived after the 2pm check in time) and made to wait nearly half an hour before it was ready, not very good service or communication at check in. Excellent breakfast, lovely helpful restaurant staff. Nice pool and sauna.

Ideally located in the heart of Durham with all the facilities you need!

Hotel is excellent and in a great place.

Hotel is excellent and in a great place.

Great location. Very nice hotel and staff

Close to the centre of Durham not right in the centre within walking distances to restaurants, the castle and cathedral. Durham train station is a little further walking distances away about 15 minutes.

Close to the centre of Durham not right in the centre within walking distances to restaurants, the castle and cathedral. Durham train station is a little further walking distances away about 15 minutes.

Brilliant time in a brilliant hotel. Knew it was gonna be good when they upgraded us to a junior suite. The room facilities were excellent, the breakfast was amazing and the cleanliness was excellent too. Well done on all counts.

Brilliant time in a brilliant hotel. Knew it was gonna be good when they upgraded us to a junior suite. The room facilities were excellent, the breakfast was amazing and the cleanliness was excellent too. Well done on all counts.

Good equipped hotel with great location

A lot of money for the type of hotel it is,rooms are very travelodge premier inn standards, had to pay for robes and slippers, which you normally get for free at other hotels and on arrival into room there was no slippers, reception staff said they had ran out but still got charged £20, £20 for breakfast in the morning which tbh was the worst hotel breakfast I’ve had everything was overcooked and dry. Never again

A lot of money for the type of hotel it is,rooms are very travelodge premier inn standards, had to pay for robes and slippers, which you normally get for free at other hotels and on arrival into room there was no slippers, reception staff said they had ran out but still got charged £20, £20 for breakfast in the morning which tbh was the worst hotel breakfast I’ve had everything was overcooked and dry. Never again

Good equipped hotel with great location

Good location. BUT: The room was called cozy ie small. They put a chair under the desk and you couldnt get past it. Wifi was unpredictable. The shower was badly designed and leaked all over the floor. 2 of the staff were quite rude and abrupt. Natasha (at reception) thought she was the bees knees and treated everyone around her, staff and customers, with disdain.