Bien visit hotel has alot of options.

It is near many good restaurants and there is a 26th floor great view restaurant in the hotel. The free breakfast was amazing with a large selection buffet. The downstairs restaurant was also very good and at a good price.

It is near many good restaurants and there is a 26th floor great view restaurant in the hotel. The free breakfast was amazing with a large selection buffet. The downstairs restaurant was also very good and at a good price.

Everything good

Everything good

2 Pool but need wait 10 am for use , the second pool is out service

We have to change room because A/ C and shower problems

2 Pool but need wait 10 am for use , the second pool is out service

We have to change room because A/ C and shower problems

very good

The hotel is old, no good maintenance, no hot water in the bathroom. I stayed this hotel many years ago, not bad but this time, very disappointed. I changed another hotel immediately after staying one night.

The hotel is old, no good maintenance, no hot water in the bathroom. I stayed this hotel many years ago, not bad but this time, very disappointed. I changed another hotel immediately after staying one night.

very good

Staff and location are a plus !

Staff and location are a plus !

Wonderful stay. Staff is very friendly always trying to accommodate their guests

Wonderful stay. Staff is very friendly always trying to accommodate their guests

Front desk clerk was not inviting when checking in, no smiles or explanations, hotel is very dated, shades in room frayed, linen mix matched and had stain on pillow case, WIFI never worked. I had to go and get connected at a relative's house for work. The one excellent thing, was our server Fernando, super happy, extremely pleasant, and provided great service always.

Front desk clerk was not inviting when checking in, no smiles or explanations, hotel is very dated, shades in room frayed, linen mix matched and had stain on pillow case, WIFI never worked. I had to go and get connected at a relative's house for work. The one excellent thing, was our server Fernando, super happy, extremely pleasant, and provided great service always.

The hotel was very convenient

The hotel was very convenient

Good location, excellent service, great breakfast buffet, good deal for the price.

Good location, excellent service, great breakfast buffet, good deal for the price.

Great customer service

This hotel was a complete let down. Always looked forward to stay at this iconic hotel in my home city. Reality is that the hotel needs a lot of improvement in surrounding areas and rooms. Staff wasn’t the most helpful either. In such a hot city it is a priority to have the ac in your room working as it is expected to work. But the hotel has the ac locked at 22c (72f) called the technician several times to set it to a lower temperature and nobody could fix it. I asked for a room switch only to find myself with the same issue in the new room. water heater was also not working on any of the rooms. Honestly having faced this issues with things so basic that you expect from any type of hotel I’m never staying here again.

This hotel was a complete let down. Always looked forward to stay at this iconic hotel in my home city. Reality is that the hotel needs a lot of improvement in surrounding areas and rooms. Staff wasn’t the most helpful either. In such a hot city it is a priority to have the ac in your room working as it is expected to work. But the hotel has the ac locked at 22c (72f) called the technician several times to set it to a lower temperature and nobody could fix it. I asked for a room switch only to find myself with the same issue in the new room. water heater was also not working on any of the rooms. Honestly having faced this issues with things so basic that you expect from any type of hotel I’m never staying here again.

Room smell really bad, Ac not working properly, it need upgrade, personal desk terrible

Room smell really bad, Ac not working properly, it need upgrade, personal desk terrible

We had issues with our keys and had to change room because the lock wasn't working. The service is really good. Breakfast is included and has variety of options. The Gym was under remodeling but across the street there is a full Gym were you can buy a few days or weeks if you need. There is plenty of restaurant options around the hotel. Also the bar and restaurant have options if you want to stay in. Don't expect to open a tab as they had issues with guest no paying their bill so you have to pay everything at the moment of service.

This place is all that shouldn’t be! It’s old, dirty, anything is working properly, air conditioners are not working, horrible mattresses, not utilities, not enough personnel working. Anyways!!! This is a garbage for the price that they charge!

This place is all that shouldn’t be! It’s old, dirty, anything is working properly, air conditioners are not working, horrible mattresses, not utilities, not enough personnel working. Anyways!!! This is a garbage for the price that they charge!

We had issues with our keys and had to change room because the lock wasn't working. The service is really good. Breakfast is included and has variety of options. The Gym was under remodeling but across the street there is a full Gym were you can buy a few days or weeks if you need. There is plenty of restaurant options around the hotel. Also the bar and restaurant have options if you want to stay in. Don't expect to open a tab as they had issues with guest no paying their bill so you have to pay everything at the moment of service.