Hotel needs to be updated. No signage at parking or building entrance - nothing identifying it was the Hampton. Had to have our cards rekeyed three times and one still didnt work so gave up. Carpets in room and throughout hotel were dirty. Staff was friendly. Good parking and location.

Hotel needs to be updated. No signage at parking or building entrance - nothing identifying it was the Hampton. Had to have our cards rekeyed three times and one still didnt work so gave up. Carpets in room and throughout hotel were dirty. Staff was friendly. Good parking and location.

Our stay was wonderful as always

A nice enough hotel... Everything worked. The bed was clean. The shower was hot. However, my check-in was functional, not stellar (but we had a great conversation with the office staff as we checked out). On the way from the parking lot, it was obvious that the lint vent from the laundry had spewed maybe 20 square feet of thick lint in the very front of the hotel. Ick. Two of the overhead lights in the porte corchère were burnt out. The bed had a bedspread/comforter that does NOT take the place of a blanket. The shower water was hot but the shower head seemed to have a lot of clogs and the spray was uneven. Breakfast? As to be expected and no more. Everything seemed tasteless. Not what I'd say even a Hilton lower-budget should be.

A nice enough hotel... Everything worked. The bed was clean. The shower was hot. However, my check-in was functional, not stellar (but we had a great conversation with the office staff as we checked out). On the way from the parking lot, it was obvious that the lint vent from the laundry had spewed maybe 20 square feet of thick lint in the very front of the hotel. Ick. Two of the overhead lights in the porte corchère were burnt out. The bed had a bedspread/comforter that does NOT take the place of a blanket. The shower water was hot but the shower head seemed to have a lot of clogs and the spray was uneven. Breakfast? As to be expected and no more. Everything seemed tasteless. Not what I'd say even a Hilton lower-budget should be.

I wouldn’t stay here again. It wasn’t the cheapest but it wasn’t the best.

I wouldn’t stay here again. It wasn’t the cheapest but it wasn’t the best.

All was good

All was good

The rooms are big. Carpets feel and look dirty. Breakfast is really good.

The rooms are big. Carpets feel and look dirty. Breakfast is really good.

The pros: The location is excellent. There’s free parking. Outside of the building, the main lobby, and website photos all look nice. The front desk staff are okay. There cons: Not sure if the guest services line is the same as the front reception desk, but the person I spoke to about our room having a wet area next to the a/c was rude and told us they had no other availability. But then a front desk person came to the room and said his manager said we had two options: to either put towels on the soaked area, or ask us if wanted an another room. After telling me there was nothing available. We took the new room. The rooms are horrible. The beds and pillows are awful, the carpet is disgusting, there were stains on the bedroom walls, and the bathroom tub is so old it looks dirty. We happened to walk in our room at the same time housekeeping was there so she left, but we only stayed for 15 min. Housekeeping never returned and our room was not cleaned or made up. Oh, and the jacuzzi was out of order.

The pros: The location is excellent. There’s free parking. Outside of the building, the main lobby, and website photos all look nice. The front desk staff are okay. There cons: Not sure if the guest services line is the same as the front reception desk, but the person I spoke to about our room having a wet area next to the a/c was rude and told us they had no other availability. But then a front desk person came to the room and said his manager said we had two options: to either put towels on the soaked area, or ask us if wanted an another room. After telling me there was nothing available. We took the new room. The rooms are horrible. The beds and pillows are awful, the carpet is disgusting, there were stains on the bedroom walls, and the bathroom tub is so old it looks dirty. We happened to walk in our room at the same time housekeeping was there so she left, but we only stayed for 15 min. Housekeeping never returned and our room was not cleaned or made up. Oh, and the jacuzzi was out of order.

Staff was wonderful and helpful. Acc was noisy. Breakfast was free and average. Location was great and room was nice.

Staff was wonderful and helpful. Acc was noisy. Breakfast was free and average. Location was great and room was nice.

It was a pleasure staying here with my family. I like how the double queen room was very accommodating for our special needs little one. The staff greeted us with smiling faces. The breakfast was nice, very typical continental breakfast. Only a few minutes away from Avila or Pismo beach. Absolutely would stay here again.

It was a pleasure staying here with my family. I like how the double queen room was very accommodating for our special needs little one. The staff greeted us with smiling faces. The breakfast was nice, very typical continental breakfast. Only a few minutes away from Avila or Pismo beach. Absolutely would stay here again.

Stayed two nights. Liked the breakfast buffets. Asked front desk to get refill on conditioner and body lotion. No one from housekeeping ever took care of problem.

Stayed two nights. Liked the breakfast buffets. Asked front desk to get refill on conditioner and body lotion. No one from housekeeping ever took care of problem.

I wanted to share some feedback from our recent stay. Overall, we found the staff to be friendly and professional, which was great. However, we encountered a significant issue: our room faced the highway, and the noise made it difficult for us to sleep. Is there a possibility of assigning quieter rooms in the future? We have another reservation. Thank you for your attention to this matter.

I wanted to share some feedback from our recent stay. Overall, we found the staff to be friendly and professional, which was great. However, we encountered a significant issue: our room faced the highway, and the noise made it difficult for us to sleep. Is there a possibility of assigning quieter rooms in the future? We have another reservation. Thank you for your attention to this matter.

I was really surprised that it was so run down for a Hampton. Usually this line of hotels are really nice. I cannot even begin to say all the things that were not on par. Our room was nice layout but the bathroom was so janky it felt dirty and the repair they made were noticeable and not done right. Peeling wallpaper patches everywhere. The wall of my bed had substance of some type . The fold out couch bed clearly had dirty sheets because the make up from the last person was there. When we went to the hot tub it was cold and not heated. The person who checked us into the room was on his phone and clearly couldn’t be bothered with our check in. It was terrible!

I was really surprised that it was so run down for a Hampton. Usually this line of hotels are really nice. I cannot even begin to say all the things that were not on par. Our room was nice layout but the bathroom was so janky it felt dirty and the repair they made were noticeable and not done right. Peeling wallpaper patches everywhere. The wall of my bed had substance of some type . The fold out couch bed clearly had dirty sheets because the make up from the last person was there. When we went to the hot tub it was cold and not heated. The person who checked us into the room was on his phone and clearly couldn’t be bothered with our check in. It was terrible!

Update carpet

Update carpet

Mold everywhere!! I traveled with two small children and instantly found mold as soon as we entered the room. I went back to the front and told them what I saw and they told me they would get me a new room and that the reason they had mold was because the hotel was old and it was undergoing renovations. Also said he would calling cleaning, but you can’t clean mold sir. Thats a huge hazard and I couldn’t believe the amount I saw. They switched me and upon entering the new room we were greeted with staples sticking out of the box spring. At this point I went back and just asked for a refund as this hotel couldn’t accommodate us. Dirty, mold, dusty, poor customer service, needs help. DO NOT TRAVEL HERE UNLESS YOU ARE OKAY WITH MOLD*****

Mold everywhere!! I traveled with two small children and instantly found mold as soon as we entered the room. I went back to the front and told them what I saw and they told me they would get me a new room and that the reason they had mold was because the hotel was old and it was undergoing renovations. Also said he would calling cleaning, but you can’t clean mold sir. Thats a huge hazard and I couldn’t believe the amount I saw. They switched me and upon entering the new room we were greeted with staples sticking out of the box spring. At this point I went back and just asked for a refund as this hotel couldn’t accommodate us. Dirty, mold, dusty, poor customer service, needs help. DO NOT TRAVEL HERE UNLESS YOU ARE OKAY WITH MOLD*****

Although it was quiet and not too far from the beach I feel it could’ve been a lot cleaner

Although it was quiet and not too far from the beach I feel it could’ve been a lot cleaner

Nice up to the final night. Management could not solve the problem of loud guests. this began at 11pm and continued till around 2am. Multiple attempts to notify staff, did not solve the problem. I've stayed here in the past and enjoyed it, but the staff needs to have measures in place for these types of problems.

Nice up to the final night. Management could not solve the problem of loud guests. this began at 11pm and continued till around 2am. Multiple attempts to notify staff, did not solve the problem. I've stayed here in the past and enjoyed it, but the staff needs to have measures in place for these types of problems.

There were clearly people in the pool area who were not guests of the hotel. My recommendation is staff members being more visible in the pool area to prevent parties from taking place from non hotel guests.