Nice, large, clean room. Pleasant and knowledgeable staff.

Nice, large, clean room. Pleasant and knowledgeable staff.

Very friendly staff

Very friendly staff

Lovely hotel very good value and great quality

Lovely hotel very good value and great quality

Nothing specifically wrong about the hotel.. Just the general feeling is not 4 stars that is why I didn't give full points.

Nothing specifically wrong about the hotel.. Just the general feeling is not 4 stars that is why I didn't give full points.

The room was very clean and modern and larger than you would expect. The woman at reception was very kind but we were disappointed there was no bar or nice area to sit in. This gave the impression it was just a get them in get them out type of place. The car park was secure but quite tight for parking.

The room was very clean and modern and larger than you would expect. The woman at reception was very kind but we were disappointed there was no bar or nice area to sit in. This gave the impression it was just a get them in get them out type of place. The car park was secure but quite tight for parking.

Overall, the hotel is nice and clean. Staff is very friendly. But they didn't provide me with parking despite the fact that the description says they have onsite parking

Overall, the hotel is nice and clean. Staff is very friendly. But they didn't provide me with parking despite the fact that the description says they have onsite parking

Nice place to stay with parking.

Nice place to stay with parking.

Helpful and friendly staff, very pleasant breakfast. Convenient parking and good location. Hotel recommended some good dining options.

Helpful and friendly staff, very pleasant breakfast. Convenient parking and good location. Hotel recommended some good dining options.

One night. Wanted a good quiet hotel to rest. Hotel and room was newly renovated by its look. It was very stylish and nice.Service was super. Breakfast was optional but we chose to skip it. No garden or backyard to relax in, but it had a narrow corridor for parking.....no big trucks! The local area was fairly rundown and ugly, but it was not far to walk out of that area. Walking to the nice old town part of Valence was about 20 min.

One night. Wanted a good quiet hotel to rest. Hotel and room was newly renovated by its look. It was very stylish and nice.Service was super. Breakfast was optional but we chose to skip it. No garden or backyard to relax in, but it had a narrow corridor for parking.....no big trucks! The local area was fairly rundown and ugly, but it was not far to walk out of that area. Walking to the nice old town part of Valence was about 20 min.

The hotel staff were super kind and caring. Although hotel fees in this city seem to be generally reasonable, I think I made a bargain, given the quality of the room and service. The fridge contained four complementary drinks.

The hotel staff were super kind and caring. Although hotel fees in this city seem to be generally reasonable, I think I made a bargain, given the quality of the room and service. The fridge contained four complementary drinks.

No lift for staff, so if you are at the 3 floor or you are prepare to wait the lift for about 15/20 minutes or you have to do all by stairs. Nearly one hour for the check in because is just one person in reception and decide to have a phone call about 20/30 minutes and I stood in front of him. Not to mention they do not have a restourant and they advice some but is not restourant is take away closed and low quality. Pretty bad situation I have to deal and from a 4 stars hotel this is ridiculous.

No lift for staff, so if you are at the 3 floor or you are prepare to wait the lift for about 15/20 minutes or you have to do all by stairs. Nearly one hour for the check in because is just one person in reception and decide to have a phone call about 20/30 minutes and I stood in front of him. Not to mention they do not have a restourant and they advice some but is not restourant is take away closed and low quality. Pretty bad situation I have to deal and from a 4 stars hotel this is ridiculous.

Spacious and clean room, very friendly staff Good location

Spacious and clean room, very friendly staff Good location

Great location, free parking, my room was quiet and clean, with a mini fridge with complementary beverages. Didn't have the breakfast, there's a bakery and a convenience store right around the corner, and the downtown area is less than a 10 minute walk. Recommended.

Great location, free parking, my room was quiet and clean, with a mini fridge with complementary beverages. Didn't have the breakfast, there's a bakery and a convenience store right around the corner, and the downtown area is less than a 10 minute walk. Recommended.

The Hotel is easy to find, with access to the underground car park immediately adjacent. We recommend using the parking bay in front of the hotel first, in order to leave heavy bags/cases in reception. You are given an access code, as the parking is secure. Once parked, access to the hotel is via a narrow, steep winding staircase, unsuitable for people with mobility issues. This was the only minor negative, as the rest of the hotel is very spacious, clean and comfortable. Reception staff are friendly and very helpful, offering maps of the locality, and recommendations of where to eat. There is a pleasant dining area for breakfast, with staff on hand should you need anything. We stayed for one night as a stop over, but would certainly stay again. We arrived in a heatwave but our room was cool. A supply of free non-alcoholic drinks in the fridge was greatly appreciated. Well stocked bathroom, plenty of towels available. Although the hotel was busy, we had a peaceful night's sleep.

The Hotel is easy to find, with access to the underground car park immediately adjacent. We recommend using the parking bay in front of the hotel first, in order to leave heavy bags/cases in reception. You are given an access code, as the parking is secure. Once parked, access to the hotel is via a narrow, steep winding staircase, unsuitable for people with mobility issues. This was the only minor negative, as the rest of the hotel is very spacious, clean and comfortable. Reception staff are friendly and very helpful, offering maps of the locality, and recommendations of where to eat. There is a pleasant dining area for breakfast, with staff on hand should you need anything. We stayed for one night as a stop over, but would certainly stay again. We arrived in a heatwave but our room was cool. A supply of free non-alcoholic drinks in the fridge was greatly appreciated. Well stocked bathroom, plenty of towels available. Although the hotel was busy, we had a peaceful night's sleep.

there was nothing to like or dislike. Tired in places and could have been cleaner. Didn't sleep well which was probably the bed. Breakfast was good.

Location is good and parking is also good and secure. Hotel met our expectations although our room number 602 emanated a bad smell which can only be described as a sewage type smell.