Novotel Goa Dona Sylvia Hotel
Hotel in Goa, India
2 Gäste · 1 Schlafzimmer · 1 Badezimmer
Gründe für eine Buchung
Inklusive wesentlicher AusstattungGarten, Pool, Klimaanlage und mehr
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Über diese hotel
Stylish beach retreat with outdoor pool
At Novotel Goa Dona Sylvia Hotel, hit the nearby beach, dine onsite at Kebabs and Kurries, or enjoy a drink at one of the hotel's 2 bars/lounges.
Housekeeping is available on request.
Novotel Goa Dona Sylvia Hotel offers 181 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
At Novotel Goa Dona Sylvia Hotel, hit the nearby beach, dine onsite at Kebabs and Kurries, or enjoy a drink at one of the hotel's 2 bars/lounges.
Housekeeping is available on request.
Novotel Goa Dona Sylvia Hotel offers 181 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ausstattung
Pool
Klimaanlage
Internet/WiFi
Parkplatz
Waschmaschine
Whirlpool oder Spa
TV
Fitnessstudio oder Fitnesscenter
Garten
Karte von Goa, India
Verfügbare Zimmer
Executive Villa, 1 King Bed
Betten nicht angegeben • 30 m²
Schlafplätze 2
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Premium Villa, 1 King Bed
Betten nicht angegeben • 40 m²
Schlafplätze 2
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Executive Villa, 2 Twin Beds
Betten nicht angegeben • 30 m²
Schlafplätze 2
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Villa, 1 King Bed (Boutique)
Betten nicht angegeben • 36 m²
Schlafplätze 2
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Villa, 2 Twin Beds (Boutique)
Betten nicht angegeben • 36 m²
Schlafplätze 2
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€€€€
Bewertungen
0.5
We booked three rooms and a rental car in advance for a three-day stay, paying in full.
**Day 1:** At check-in, the reception staff refused to give us the rooms we had booked near each other. Instead, they forced us into different, far-off locations because they had assigned our rooms to a company group that booked the same day. It took nearly two hours to check in, and the staff was unhelpful and uncooperative. How can they prioritize a last-minute company group over our pre-booked family trip?
**Day 2:** With the company group checking out, they offered us an upgrade to rooms nearby, but the process took half a day, ruining our second day as we spent most of it moving rooms.
We also faced issues with our rental car. Every time we left or returned to the property, a local rental union harassed us, insisting that only their cars were allowed. The resort's security seemed to side with them. When we raised our safety concerns with the resort reception, the staff again refused to assist.
**Day 3 (Checkout):** Things escalated when our taxi driver arrived to pick us up. The resort security refused to let him in, leading to a heated argument with the union members. This frightened my family, especially my mom and kids. When we asked the resort reception for help, they refused, telling us to move our luggage outside the parking gate to board and offering no further assistance. It was shocking that they, as hosts, didn’t take responsibility for their guest
Horrible experience
0.5
We booked three rooms and a rental car in advance for a three-day stay, paying in full.
**Day 1:** At check-in, the reception staff refused to give us the rooms we had booked near each other. Instead, they forced us into different, far-off locations because they had assigned our rooms to a company group that booked the same day. It took nearly two hours to check in, and the staff was unhelpful and uncooperative. How can they prioritize a last-minute company group over our pre-booked family trip?
**Day 2:** With the company group checking out, they offered us an upgrade to rooms nearby, but the process took half a day, ruining our second day as we spent most of it moving rooms.
We also faced issues with our rental car. Every time we left or returned to the property, a local rental union harassed us, insisting that only their cars were allowed. The resort's security seemed to side with them. When we raised our safety concerns with the resort reception, the staff again refused to assist.
**Day 3 (Checkout):** Things escalated when our taxi driver arrived to pick us up. The resort security refused to let him in, leading to a heated argument with the union members. This frightened my family, especially my mom and kids. When we asked the resort reception for help, they refused, telling us to move our luggage outside the parking gate to board and offering no further assistance. It was shocking that they, as hosts, didn’t take responsibility for their guest
Horrible experience
4.0
Nice property , clean and very near to the beach. Nice swimming pool and big room. The food prices are on the higher side.
4.0
Nice property , clean and very near to the beach. Nice swimming pool and big room. The food prices are on the higher side.
2.0
The hotel is nice, but needs some renovation in the rooms. Breakfast was excellent! The front desk costume service could be improved. I had a wonderful massage at the spa!
2.0
The hotel is nice, but needs some renovation in the rooms. Breakfast was excellent! The front desk costume service could be improved. I had a wonderful massage at the spa!
5.0
Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great
5.0
Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great
2.0
Wifi did not work in the room.
2.0
Wifi did not work in the room.
4.0
We had a great time at the Novotel Goa Dona Sylvia Hotel. Breakfasts were really good - very varied with both continental and Indian choices available. We came during a quiet period so lots of space around the pool which was well maintained. HOWEVER
We arrived around 3am and had booked a family room which was supposed to accommodate 4 people. We were surprised to find only one large bed in the room and no preparations had been made for the family. When we questioned them about the room they advised that the window seat doubled up as a bed! It was certainly not a bed as the cushion was very hard and only a small person could sleep in that corner. I can't believe that we paid extra for a family room only to discover that our room was the same size as all the other ones!
The staff were very friendly and helpful. Nothing was too much for them. They are a credit to the hotel which is why I was shocked to find out that the hotel's treatment of their staff was less that expected. There is a huge array of food available at the buffets throughout the day in the hotel. I asked a member of staff what happened to the food once the service was over and was advised that it is all thrown away and staff are not allowed to eat the leftover food. In this economic crisis, I find it heartbreaking that the hotel would treat their staff this way. They would rather throw away the food than offer it to their hardworking staff who make this hotel what it is today. Shame on them!
4.0
We had a great time at the Novotel Goa Dona Sylvia Hotel. Breakfasts were really good - very varied with both continental and Indian choices available. We came during a quiet period so lots of space around the pool which was well maintained. HOWEVER
We arrived around 3am and had booked a family room which was supposed to accommodate 4 people. We were surprised to find only one large bed in the room and no preparations had been made for the family. When we questioned them about the room they advised that the window seat doubled up as a bed! It was certainly not a bed as the cushion was very hard and only a small person could sleep in that corner. I can't believe that we paid extra for a family room only to discover that our room was the same size as all the other ones!
The staff were very friendly and helpful. Nothing was too much for them. They are a credit to the hotel which is why I was shocked to find out that the hotel's treatment of their staff was less that expected. There is a huge array of food available at the buffets throughout the day in the hotel. I asked a member of staff what happened to the food once the service was over and was advised that it is all thrown away and staff are not allowed to eat the leftover food. In this economic crisis, I find it heartbreaking that the hotel would treat their staff this way. They would rather throw away the food than offer it to their hardworking staff who make this hotel what it is today. Shame on them!
2.5
Super se bhi upar
2.5
Super se bhi upar
5.0
Location : awesome beach view resort , very neat and clean
Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room
Food: very nice
Staff : very polite and cooperative
Restaurant: good food and good option
5.0
Location : awesome beach view resort , very neat and clean
Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room
Food: very nice
Staff : very polite and cooperative
Restaurant: good food and good option
1.0
First of all would like to highlight the check in time for the property is 3pm which is very very late. I was travelling with my family(wife and 1 year old kid) and reached Goa at 9am. From North Goa Airport to Hotel is around 1.5hrs.One can go ahead and book Goa Miles Taxi from airport to hotel which will cost around Rs 2500/-.We had requested the hotel for early check in, although when we reached the hotel they told us we are fully booked and asked us to explore the property. We did that but even after 3hrs they could not get us a single room for checkin.Finally they managed to get us a room at 2pm with so much hassle and constantly reminding them.
Overall food is very good and the spread is nice althrough the rates are very steep.
Room service-They don't care to take the phone call of guests.Had to call several times before someone answers the phone or have to connect through the reception.
Room has all amenities but they are old.
Lastly i would like to highlight that the hotel is surrounded by taxi union which don't allow outside taxi to come to the hotel and if you go to book taxi through hotel they charge around 2-2.5 times the actual cost. In our case they asked us to pay Rs 6000/- to MOPA Airport which is very steep. It's as if they are looting the guests in broad daylight with no cap on the pricing.
Overall the stay was below expectations and it felt that they are short of staff and could not effectively manage all the guests.
1.0
First of all would like to highlight the check in time for the property is 3pm which is very very late. I was travelling with my family(wife and 1 year old kid) and reached Goa at 9am. From North Goa Airport to Hotel is around 1.5hrs.One can go ahead and book Goa Miles Taxi from airport to hotel which will cost around Rs 2500/-.We had requested the hotel for early check in, although when we reached the hotel they told us we are fully booked and asked us to explore the property. We did that but even after 3hrs they could not get us a single room for checkin.Finally they managed to get us a room at 2pm with so much hassle and constantly reminding them.
Overall food is very good and the spread is nice althrough the rates are very steep.
Room service-They don't care to take the phone call of guests.Had to call several times before someone answers the phone or have to connect through the reception.
Room has all amenities but they are old.
Lastly i would like to highlight that the hotel is surrounded by taxi union which don't allow outside taxi to come to the hotel and if you go to book taxi through hotel they charge around 2-2.5 times the actual cost. In our case they asked us to pay Rs 6000/- to MOPA Airport which is very steep. It's as if they are looting the guests in broad daylight with no cap on the pricing.
Overall the stay was below expectations and it felt that they are short of staff and could not effectively manage all the guests.
4.0
Stay was great. Breakfast at the seagull restaurant was busy and there were flies sitting on fresh cut fruits.
4.0
Stay was great. Breakfast at the seagull restaurant was busy and there were flies sitting on fresh cut fruits.
4.0
Great location. Some staff are exceptional, others need training
4.0
Great location. Some staff are exceptional, others need training
5.0
Amazing property, beautiful beach
5.0
Amazing property, beautiful beach
4.0
Good check in, very nice grounds. Room a little tired. Very close to beach. Extensive breakfast oprtions.
4.0
Good check in, very nice grounds. Room a little tired. Very close to beach. Extensive breakfast oprtions.
5.0
Absolutely beautiful property.
It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.
5.0
Absolutely beautiful property.
It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.
5.0
Really good beach side resort. Cute little huts with two rooms each or a bungalow type hut with just one room in the ground floor. Great breakfast buffet and private access to the beach made it very convenient. The beach itself was amazing, very quiet. Many options to eat outside of the resort and it’s situated right across from a super market which was also very convenient.
5.0
Really good beach side resort. Cute little huts with two rooms each or a bungalow type hut with just one room in the ground floor. Great breakfast buffet and private access to the beach made it very convenient. The beach itself was amazing, very quiet. Many options to eat outside of the resort and it’s situated right across from a super market which was also very convenient.
5.0
Property is good for a group vacation with clean private beach with less crowd and games room.
The entire property is clean and mostly free of mosquitoes.
5.0
Property is good for a group vacation with clean private beach with less crowd and games room.
The entire property is clean and mostly free of mosquitoes.
5.0
Excellent service,great location and very peaceful and away from crowd
5.0
Great hospitality...excellent stay
5.0
Excellent hotel!
We stayed for 2 nights and it was wonderful experience.
The service is very good: at the hotel reception, at the restaurant, bar, pool and above all the house keeping
(thanks Krishna).
It’s a peaceful and well maintained properly.
The room was spacious, with all is needed, with nice balcony surrounded by nice garden.
The restaurant is very good, local and international cousin.
The beach is in a walking distance and super clean.
We recommend to see the sunset and to stay for another 30 minutes after to see the colors of the sky changing.
Highly recommended place to stay.
For singles, couples, and families.
Next to the hotel you’ll find shopping center, and few great restaurants.
P.s Thanks for the reception team for the hospitality!
5.0
The beach is clean and refreshing!
2.5
I and my wife went to Novotel with our 1 year old for our anniversary. Although the original room allotted to us was in need of some maintenance, the hotel staff was kind enough to understand that and gave us an alternate room which we enjoyed staying in over next couple of days. The seagull and the housekeeping staff was very friendly and prompt in their service. Special thanks to the chef for accommodating a custom recipe request for our 1.5 yr old. Also, special thanks to housekeeping folks who decorated our room with towel swans and teddy. They also have a nice big swimming pool that both kids and adults would find fun. Altogether the inflated float tubes were not available for the kids. Our li’l one enjoyed the pool thoroughly though so no complaints. The beach is right behind the property so one can access and enjoy it anytime. Overall experience lives up to Accor standard.
2.5
I and my wife went to Novotel with our 1 year old for our anniversary. Although the original room allotted to us was in need of some maintenance, the hotel staff was kind enough to understand that and gave us an alternate room which we enjoyed staying in over next couple of days. The seagull and the housekeeping staff was very friendly and prompt in their service. Special thanks to the chef for accommodating a custom recipe request for our 1.5 yr old. Also, special thanks to housekeeping folks who decorated our room with towel swans and teddy. They also have a nice big swimming pool that both kids and adults would find fun. Altogether the inflated float tubes were not available for the kids. Our li’l one enjoyed the pool thoroughly though so no complaints. The beach is right behind the property so one can access and enjoy it anytime. Overall experience lives up to Accor standard.
2.5
Wonderful stay. Kind and warm staff, always smiling. Absolutely recommend
2.5
Wonderful stay. Kind and warm staff, always smiling. Absolutely recommend
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Goa, India?
Der Durchschnittspreis für eine Anmietung in Goa, India beträgt 44 € pro Nacht. Diese Miete liegt 128 € über dem Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Novotel Goa Dona Sylvia Hotel aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Ja, bei Novotel Goa Dona Sylvia Hotel steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Novotel Goa Dona Sylvia Hotel haustierfreundlich?
Leider ist dieser hotel nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Annehmlichkeiten sind bei Novotel Goa Dona Sylvia Hotel verfügbar?
Wir haben 9 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, internet/wifi, parkplatz und waschmaschine.
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