Amazing place with amazing staff!

Amazing place with amazing staff!

A super stay at the Embassy for one-night, which we wish had been longer! The resort is beautifully landscaped and decorated from the relaxing pool area, the clean rooms and the gardens. From the very beginning, the place felt welcoming and luxurious. The eateries were both excellent with super service and fantastic food. The free ‘high tea’ offering was an added bonus and we didn’t know we would get this. We made the most of the spa while there and my partner and I both enjoyed a treatment for less than $50 for both of us. We would recommend. The room was amazing and the bathroom in our upgraded Deluxe room was HUGE! The bathtub was lovely and the ‘outdoor’ conservatory shower was amazing. My only tip would be to make sure you bring insect repellant as there are a lot of mosquitoes. The staff were incredible and very helpful. Lucky was a superstar when we arrived and helped us organise our spa experience and our airport transfer. The hotel have a free tuktuk shuttle service into Siem Reap centre, which was very useful and appreciated. Overall, one of our favourite places on our tour of SE Asia and for a brilliant price.

A super stay at the Embassy for one-night, which we wish had been longer! The resort is beautifully landscaped and decorated from the relaxing pool area, the clean rooms and the gardens. From the very beginning, the place felt welcoming and luxurious. The eateries were both excellent with super service and fantastic food. The free ‘high tea’ offering was an added bonus and we didn’t know we would get this. We made the most of the spa while there and my partner and I both enjoyed a treatment for less than $50 for both of us. We would recommend. The room was amazing and the bathroom in our upgraded Deluxe room was HUGE! The bathtub was lovely and the ‘outdoor’ conservatory shower was amazing. My only tip would be to make sure you bring insect repellant as there are a lot of mosquitoes. The staff were incredible and very helpful. Lucky was a superstar when we arrived and helped us organise our spa experience and our airport transfer. The hotel have a free tuktuk shuttle service into Siem Reap centre, which was very useful and appreciated. Overall, one of our favourite places on our tour of SE Asia and for a brilliant price.

Great atmosphere, privacy and friendly staffs.

Great atmosphere, privacy and friendly staffs.

It’s a fair way from the centre of town but the provide free tuk tuks to take you into the centre and sometimes to get you back. Passapp works very well if you need a tuk tuk. The pool area is great and the pool bar happy hour was a real treat. Breakfast was cooked to order. All staff were happy and polite. The private pool suites are massive but we found ourselves spending time by the main pool. Wifi was ok. Definitely worth considering.

It’s a fair way from the centre of town but the provide free tuk tuks to take you into the centre and sometimes to get you back. Passapp works very well if you need a tuk tuk. The pool area is great and the pool bar happy hour was a real treat. Breakfast was cooked to order. All staff were happy and polite. The private pool suites are massive but we found ourselves spending time by the main pool. Wifi was ok. Definitely worth considering.

All staff were very kind and accommodating, the rooms were lovely, everything was clean, nice large pool. Would definitley stay here again. The private pool suite was very fun.

All staff were very kind and accommodating, the rooms were lovely, everything was clean, nice large pool. Would definitley stay here again. The private pool suite was very fun.

Warm and helpful staff services that made our stay different. The design, deco and garden layouts are to my liking. Complimentary transport to pub street is also a plus point.

Warm and helpful staff services that made our stay different. The design, deco and garden layouts are to my liking. Complimentary transport to pub street is also a plus point.

The Embassy Angkor Resort was remarkable , Bunthorn (concierge) made all the accommodation in Airport pick up and dependable taxi to Angkor Wat. Clean , entire staff professional. Can't take them more , room was comfortable and recommend anyone making a journey for the first time to Cambodia!

The Embassy Angkor Resort was remarkable , Bunthorn (concierge) made all the accommodation in Airport pick up and dependable taxi to Angkor Wat. Clean , entire staff professional. Can't take them more , room was comfortable and recommend anyone making a journey for the first time to Cambodia!

Really lovely staff the room was very nice, huge bed, large room with air conditioner and big spa bath in the room. Room had a private pool which was great but very difficult to get in and out of. Meals were nice - the breakfast good (a little limited) but enough. Breakfast staff were great. We had a problem with no water in the hotel for 2 days (in the morning) in our stay. No notice or communication or apology about it, little let down with that.

Really lovely staff the room was very nice, huge bed, large room with air conditioner and big spa bath in the room. Room had a private pool which was great but very difficult to get in and out of. Meals were nice - the breakfast good (a little limited) but enough. Breakfast staff were great. We had a problem with no water in the hotel for 2 days (in the morning) in our stay. No notice or communication or apology about it, little let down with that.

This resort offer tranquility and is located away from the hustle bustle of the old market/pub street, but is a short tuk tuk ride away. The staff were extremely hospitable, particularly Bon Thun, Leap and Manayat, with an astute sense of our dietary requirement (my daughter and I are vegetarians). The hotel organizes tuk tuk rides to the market without additional cost and were extremely hospitable and kind to transfer us free to another resort in Siem Reap. We loved it here and definitely recommend it! We booked a pool villa which was on its own beautiful!

This resort offer tranquility and is located away from the hustle bustle of the old market/pub street, but is a short tuk tuk ride away. The staff were extremely hospitable, particularly Bon Thun, Leap and Manayat, with an astute sense of our dietary requirement (my daughter and I are vegetarians). The hotel organizes tuk tuk rides to the market without additional cost and were extremely hospitable and kind to transfer us free to another resort in Siem Reap. We loved it here and definitely recommend it! We booked a pool villa which was on its own beautiful!

Staff are what makes Embassy Angkor very good. They will do anything for you and always with a smile. Free tuk tuk to town/ free high tea and use of mobile phone all nice touches.

Staff are what makes Embassy Angkor very good. They will do anything for you and always with a smile. Free tuk tuk to town/ free high tea and use of mobile phone all nice touches.

This hotel was beautiful and exceeded my expectations. The staff was amazing and so polite! Alisa was our personal assistant while we were there and she couldn’t have been more amazing. We will definitely stay there again during future trips to Siem Reap!

This hotel was beautiful and exceeded my expectations. The staff was amazing and so polite! Alisa was our personal assistant while we were there and she couldn’t have been more amazing. We will definitely stay there again during future trips to Siem Reap!

The property is cozy and meticulously maintained. Everything is very clean and comfortable.

The property is cozy and meticulously maintained. Everything is very clean and comfortable.

This property is small and requires a short ride to town, these things did not bother us at all. We found all the staff to be beyond kind and quickly attentive to any need, very personal attention. We stayed in the pool suite, it was very nice, bed was comfortable. We ate breakfast at the hotel every day it was very good, we had lunch a couple times and dinner once no complaints with any meal. We found the hotel, grounds and room to be very clean. Our stay was perfect. Will stay there again.

This property is small and requires a short ride to town, these things did not bother us at all. We found all the staff to be beyond kind and quickly attentive to any need, very personal attention. We stayed in the pool suite, it was very nice, bed was comfortable. We ate breakfast at the hotel every day it was very good, we had lunch a couple times and dinner once no complaints with any meal. We found the hotel, grounds and room to be very clean. Our stay was perfect. Will stay there again.

We are very disappointed about the service here. The staff should be trained better.Two points. Firstly, we come back at late night and would like to take a bath. However, we could not turn of the faucet to stop pouring water into bathtub. We call night shift staff to help us. when he come to our room, he felt shocked and helpless. He informed us that we can not use water in the bathroom until engineer come to fix it on the next day. It is unacceptable that he did not help us to change a new room until we request for another room. Moreover, we have a cooking class at there. After we finished the dishes, we still full from our lunch. Therefore, we just have a little bit taste and ask for wrapping up our four courses. I don't understand why the server just wrap up one course and throw away rest of three. We informed to front desk this upset experience upon check-out. I don't think they feel sorry to us. More like we want to get some discount from this situation. In my opinion, the night shift staff did not inform our bathtub problem to next shift. Therefore, when I explain to another staff, all of them feel confused. The hotel put them 5 star on the website. For me, even 3 star hotel can provide better service. The service should be improved much better. The only good thing is that we forget our clothes in the room after we check out. They help to send to our new hotel.

We are very disappointed about the service here. The staff should be trained better.Two points. Firstly, we come back at late night and would like to take a bath. However, we could not turn of the faucet to stop pouring water into bathtub. We call night shift staff to help us. when he come to our room, he felt shocked and helpless. He informed us that we can not use water in the bathroom until engineer come to fix it on the next day. It is unacceptable that he did not help us to change a new room until we request for another room. Moreover, we have a cooking class at there. After we finished the dishes, we still full from our lunch. Therefore, we just have a little bit taste and ask for wrapping up our four courses. I don't understand why the server just wrap up one course and throw away rest of three. We informed to front desk this upset experience upon check-out. I don't think they feel sorry to us. More like we want to get some discount from this situation. In my opinion, the night shift staff did not inform our bathtub problem to next shift. Therefore, when I explain to another staff, all of them feel confused. The hotel put them 5 star on the website. For me, even 3 star hotel can provide better service. The service should be improved much better. The only good thing is that we forget our clothes in the room after we check out. They help to send to our new hotel.

An amazing hidden gem. Small quiet hotel in quiet neighborhood with all amenities of a large hotel. Staff are very helpful. Convenient to Pub Street with free shuttle but away from noise and crowds. Very nice and clean. Large modern rooms. Plan an extra day of rest to stay at hotel to enjoy spa, pool, and restaurant. Great food and atmosphere. Contact hotel to help arrange tours.

An amazing hidden gem. Small quiet hotel in quiet neighborhood with all amenities of a large hotel. Staff are very helpful. Convenient to Pub Street with free shuttle but away from noise and crowds. Very nice and clean. Large modern rooms. Plan an extra day of rest to stay at hotel to enjoy spa, pool, and restaurant. Great food and atmosphere. Contact hotel to help arrange tours.

What a fabulous hotel - large comfortable modern rooms. boutique feel with friendly, very helpful staff and great customer service. We will definitely be back!

What a fabulous hotel - large comfortable modern rooms. boutique feel with friendly, very helpful staff and great customer service. We will definitely be back!