The reception staff were friendly and helpful. The Governor's room we stayed in well facilitated. Unfortunately, we ould not get the split system to work,which proved not much of an issue as the bed was worm and cosy. The overhead light fixture needing a goo dusting. I would recommend this accomodation.

The reception staff were friendly and helpful. The Governor's room we stayed in well facilitated. Unfortunately, we ould not get the split system to work,which proved not much of an issue as the bed was worm and cosy. The overhead light fixture needing a goo dusting. I would recommend this accomodation.

My family have stayed here a few times and have always enjoyed our stay. Where our rooms where this time was completely different where we've been any other time. It was a bit of a walk to the accommodation from the car and we had to use quite a few stairs. I said on arrival this wasn't ideal as I had a disability but wasn't offered any change. The young man was kind and showed on a map where to go and said it wasn't far, wasn't too many steps etc but...it was for me. The property website wasn't available and we had to go through Wotif so keep in mind to always put you need a ground floor if you need. It made it very difficult for me. Also, breakfast is only available on school holidays now. That was a little disappointing.

My family have stayed here a few times and have always enjoyed our stay. Where our rooms where this time was completely different where we've been any other time. It was a bit of a walk to the accommodation from the car and we had to use quite a few stairs. I said on arrival this wasn't ideal as I had a disability but wasn't offered any change. The young man was kind and showed on a map where to go and said it wasn't far, wasn't too many steps etc but...it was for me. The property website wasn't available and we had to go through Wotif so keep in mind to always put you need a ground floor if you need. It made it very difficult for me. Also, breakfast is only available on school holidays now. That was a little disappointing.

Stay was great. Quiet and just what we wanted

Stay was great. Quiet and just what we wanted

Excellent accommodation. Lovely big bathroom. Attention provided by reception staff was friendly and welcoming. For convenience we should have checked in prior to exploring the area.

Excellent accommodation. Lovely big bathroom. Attention provided by reception staff was friendly and welcoming. For convenience we should have checked in prior to exploring the area.

It was a nice stay, the room was clean and comfortable, would stay again

Tv antenna connection in room was broken. Everything else was perfect except for the noise from other guests, very loud and walls paper thin. Only an issue when they woke up at 6am

Tv antenna connection in room was broken. Everything else was perfect except for the noise from other guests, very loud and walls paper thin. Only an issue when they woke up at 6am

We were happy with our room. It was basic, nothing fancy. But it was clean and it was all we needed for one night. The shower was quite small.

The TV remote control did not work. The heater didn't really work.

The TV remote control did not work. The heater didn't really work.

This is a favourite of ours when we visit Ballarat. The hotel in lovely, using old facades with modern interiors to draw an inference to times gone by. The staff at check-in were lovely and were helpful in letting us know about local haunts and things to do. This hotel is great if you have kids, the rooms are spacious and there is a large grassed area for them to run around.

This is a favourite of ours when we visit Ballarat. The hotel in lovely, using old facades with modern interiors to draw an inference to times gone by. The staff at check-in were lovely and were helpful in letting us know about local haunts and things to do. This hotel is great if you have kids, the rooms are spacious and there is a large grassed area for them to run around.

This was perfect for our family of four. Comfy beds and quality linen.

This was perfect for our family of four. Comfy beds and quality linen.

Great location, very comfortable bed. Heater took a little while to kick in.

Great location, very comfortable bed. Heater took a little while to kick in.

Staff were lovely. Quiet and comfortable

Staff were lovely. Quiet and comfortable

I loved the easy access to sovereign hill especially for the night show

I loved the easy access to sovereign hill especially for the night show

Loved our stay lovely big room bathroom very clean and good shower Staff really kind and helpful

Loved our stay lovely big room bathroom very clean and good shower Staff really kind and helpful

Lovely spacious, comfortable and quiet place. Very easy access in to Sovereign Hill and Aura evening show. Kim the reception was excellent. Thank you.

Lovely spacious, comfortable and quiet place. Very easy access in to Sovereign Hill and Aura evening show. Kim the reception was excellent. Thank you.

The hotel was very quiet and clean and staff were friendly. There are plenty of different places to eat nearby.

The hotel was very quiet and clean and staff were friendly. There are plenty of different places to eat nearby.

Lovely set up surroundings nice clean hotel

Lovely set up surroundings nice clean hotel