The hotel's administrative services leave a lot to be desired. The hotel is difficult to reach by phone or email, and they cannot help you with the issues that concern you. So I couldn't shorten the reservation by one day - neither in advance nor when checking in. And when I actually check out earlier, the entire amount is still charged. This actually does not correspond to the clearly defined rules. It is not possible to print out the invoice when checking out; it can only be sent by email if you ask again. Rooms are ok. Extremely loud and inflexible air conditioning. Breakfast is a very meager offering. Pictures look good - reality is sobering. Isn't worth the price. Not really recommended. There are far better offers in Riyadh - especially if you take into account the rather poor administrative service.

The hotel's administrative services leave a lot to be desired. The hotel is difficult to reach by phone or email, and they cannot help you with the issues that concern you. So I couldn't shorten the reservation by one day - neither in advance nor when checking in. And when I actually check out earlier, the entire amount is still charged. This actually does not correspond to the clearly defined rules. It is not possible to print out the invoice when checking out; it can only be sent by email if you ask again. Rooms are ok. Extremely loud and inflexible air conditioning. Breakfast is a very meager offering. Pictures look good - reality is sobering. Isn't worth the price. Not really recommended. There are far better offers in Riyadh - especially if you take into account the rather poor administrative service.

Great stay. Comfortable bed. Very nice breakfast buffet and coffee. Centrally located. Highly recommend.

Great stay. Comfortable bed. Very nice breakfast buffet and coffee. Centrally located. Highly recommend.

Good safe place to stay in Riyadh. Very friendly and helpful staff.

Good safe place to stay in Riyadh. Very friendly and helpful staff.

Not a 5 star hotel service. No smile by the team, pool area needs renovation, cold atmosphere, very bad design of the lightings in the room, low cost material for furnishing the room.

Not a 5 star hotel service. No smile by the team, pool area needs renovation, cold atmosphere, very bad design of the lightings in the room, low cost material for furnishing the room.

wonderful welcome

wonderful welcome

It was a true 5 Star hotel with super courteous and helpful staff. 2 things that I would like to see improved are breakfast menu options, not as widespread and different room options were not clear on Expedia until we got to the hotel.

It was a true 5 Star hotel with super courteous and helpful staff. 2 things that I would like to see improved are breakfast menu options, not as widespread and different room options were not clear on Expedia until we got to the hotel.

It's in a very central location and is very comfortable.

It's in a very central location and is very comfortable.

I have booked two nights here for two rooms. This doesn’t match any 5 star, I would say it’s average 4 star amenities and ambience. We didn’t like it and wanted to check out next day. They didn’t have us refund for the night. Management was not there to speak to them as well.

I have booked two nights here for two rooms. This doesn’t match any 5 star, I would say it’s average 4 star amenities and ambience. We didn’t like it and wanted to check out next day. They didn’t have us refund for the night. Management was not there to speak to them as well.

Excellent choice

Excellent choice

Modern large room with well appointed modern style. High ceilings, living room, large bathroom and comfortable. Practical and works well — no complaints but equally nothing to write home about. Breakfast is OK.

Modern large room with well appointed modern style. High ceilings, living room, large bathroom and comfortable. Practical and works well — no complaints but equally nothing to write home about. Breakfast is OK.

Good

Perfect place

My first choice of place to stay whilst in Riyadh

Everything is broken i guess they need a good manager only staff at the breakfast were satisfying

Everything is broken i guess they need a good manager only staff at the breakfast were satisfying

An excellent hotel and my first choice of stay when in Riyadh for an extended period of time.

Nice

Good quality for the price. Clean and spatious rooms and 5* service staff. They have an Infinity pool at the terrace and a very clean gym. The breakfast manu changes frequently.

Good quality for the price. Clean and spatious rooms and 5* service staff. They have an Infinity pool at the terrace and a very clean gym. The breakfast manu changes frequently.

It was amazing stay, very clean and the team was very helpful.

It was amazing stay, very clean and the team was very helpful.

Excellent hotel with great service. Super friendly staff. Very happy to choose Fraser Suites