Nice Hotel. Not the high level expected Surprised when my credit card was taken by the cleaning people from my room. Got i back after asked one of the other cleaners. Did not felt good att all Long check in procedure One umbrella to borrow (No not two just one per room ;)

Reception staff were so helpful

Reception staff were so helpful

This hotel is great. I have no recommendations for improvements. The view of the beach and city is beautiful. They have a pool and bar on the roof. An elevator is available to get you down for a walk into Old Town. Be sure to ask the best way to walk to the beach. The staff very friendly and knowledgeable. The breakfast is terrific. I urge you to stay there you will be happy you did.

This hotel is great. I have no recommendations for improvements. The view of the beach and city is beautiful. They have a pool and bar on the roof. An elevator is available to get you down for a walk into Old Town. Be sure to ask the best way to walk to the beach. The staff very friendly and knowledgeable. The breakfast is terrific. I urge you to stay there you will be happy you did.

Beautiful hotel with extremely helpful staff.

Beautiful hotel with extremely helpful staff.

Our experience at Catalonia Donosti was just fine. I would not stay again, but it wasn't all bad. Highlights: - The rooftop had beautiful views - The second room we got to had nice views - The spa is fairly nice, and our services there were great - The elevator directly into town was wonderful and necessary - a great touch Lowlights: - Service was not great - our room did not match the listing photos (the cheaper rooms all face a new apartment building and that was our entire view). The room was still not cheap (about $400/night avg) and it was our honeymoon, so we tried talking to the front desk to get something better. There were suites on the website for the same price, but they would not let us rebook because we used "Expedia" and the manager apparently has a problem with that. We got moved to a better view room for 3 of the 4 nights, but not without a lot of conversation. - The hotel is a bit sterile and feels corporate - The pool is not heated and there was no hot tub - it was absolutely freezing

Our experience at Catalonia Donosti was just fine. I would not stay again, but it wasn't all bad. Highlights: - The rooftop had beautiful views - The second room we got to had nice views - The spa is fairly nice, and our services there were great - The elevator directly into town was wonderful and necessary - a great touch Lowlights: - Service was not great - our room did not match the listing photos (the cheaper rooms all face a new apartment building and that was our entire view). The room was still not cheap (about $400/night avg) and it was our honeymoon, so we tried talking to the front desk to get something better. There were suites on the website for the same price, but they would not let us rebook because we used "Expedia" and the manager apparently has a problem with that. We got moved to a better view room for 3 of the 4 nights, but not without a lot of conversation. - The hotel is a bit sterile and feels corporate - The pool is not heated and there was no hot tub - it was absolutely freezing

Great place to stay in the heart of San Sebastián. Roof top pool and bar a highlight.

Superb hotel on a hill but easy access via car/taxi and lift from street level. The staff are exceptional so service is 5*. The views from the terrraces are stunning.We are definitely returning.

Superb hotel on a hill but easy access via car/taxi and lift from street level. The staff are exceptional so service is 5*. The views from the terrraces are stunning.We are definitely returning.

Fantastic stay - great location within walking distance of everything

The hotel is absolutely lovely and in a great location. My only criticism is that the rooftop bar/restaurant was closed the whole time and I brought 10 people back for drinks and nibbles but we had to sit downstairs. I was a bit Embarrassed Small rooms that will appointed and with a fabulous view

This was a lovely hotel set in an easy walk of the beach and old town. We stayed in a room on the 5th floor with our son and having the pull down bunk bed was incredibly convenient. The breakfast was really varied and the staff were friendly and attentive.

The hotel is absolutely lovely and in a great location. My only criticism is that the rooftop bar/restaurant was closed the whole time and I brought 10 people back for drinks and nibbles but we had to sit downstairs. I was a bit Embarrassed Small rooms that will appointed and with a fabulous view

Nice hotel, great location with helpful staff

Nice hotel, great location with helpful staff

Such a nice hotel with great service and food options. The room was super comfortable and clean. Only slight complaint is that the listing made it seem like the indoor pool/spa would be included and it cost an additional 60 euro/hour to use the indoor pool (it was too cold for the outdoor pool when we were there). Otherwise, the place was excellent and we will definitely be back!

Such a nice hotel with great service and food options. The room was super comfortable and clean. Only slight complaint is that the listing made it seem like the indoor pool/spa would be included and it cost an additional 60 euro/hour to use the indoor pool (it was too cold for the outdoor pool when we were there). Otherwise, the place was excellent and we will definitely be back!

The property was converted from convent but completely remodeled and modern. The amenities were amazing and the staff was very helpful and responsive.

The property was converted from convent but completely remodeled and modern. The amenities were amazing and the staff was very helpful and responsive.

The staff worked hard to accommodate our requests Food in the restaurant was excellent Convenient walking to main area to eat and shop

The staff worked hard to accommodate our requests Food in the restaurant was excellent Convenient walking to main area to eat and shop

Lovely hotel but docked a star as I was shocked to discover on check in they charge €20pp extra for use of the integral spa/pool. In the end didn’t have time to use it so it didn’t really matter in practise but that felt unnecessarily cheap for a close to €400/night hotel room, and misadvertised on hotels.com as “hotel with pool and spa”.

Room smelled of cheap cologne mixed with some other unpleasant smell upon entering the room. Espresso machine wasn’t working well, there was no body lotion. Not a 4 star hotel by any means.

Room smelled of cheap cologne mixed with some other unpleasant smell upon entering the room. Espresso machine wasn’t working well, there was no body lotion. Not a 4 star hotel by any means.

Lovely hotel but docked a star as I was shocked to discover on check in they charge €20pp extra for use of the integral spa/pool. In the end didn’t have time to use it so it didn’t really matter in practise but that felt unnecessarily cheap for a close to €400/night hotel room, and misadvertised on hotels.com as “hotel with pool and spa”.

Nice rooftop pool (apart from the lifeguard who was quite rude) Nice spacious rooms. Great location for walking

Super cool hotel incorporated into an historic convent built into the bluff. There's a secret passageway from the basement level to the street, so fun! However, we accidentally came during a major youth soccer tournament and paid a premium price for a single night. We did this for the rooftop pool. Unfortunately, they had to close it in order to manage the water quality. We were super bummed to miss out on account of their poor timing of maintenance activities.

Nice rooftop pool (apart from the lifeguard who was quite rude) Nice spacious rooms. Great location for walking

Super cool hotel incorporated into an historic convent built into the bluff. There's a secret passageway from the basement level to the street, so fun! However, we accidentally came during a major youth soccer tournament and paid a premium price for a single night. We did this for the rooftop pool. Unfortunately, they had to close it in order to manage the water quality. We were super bummed to miss out on account of their poor timing of maintenance activities.