Booked double deluxe for 3 nights. Overall slightly disappointing. Not quite to the standard we expected of this grade of hotel and price. Moved out of first room: poor decor, kitchen cupboard broken. Manager very kindly upgraded us without quibble. Second room/apartment very spacious; comfortable beds. Quality and finish of some fittings was average. Gym ok with a few machines and some free weights. Presented with an unexpected invoice for accommodation service charge of £45; were told it was discretionary and for the staff. Paid it, and trust that it does go to staff. In summary, a little way below what we expected and what we have experienced at other hotels of similar standard.

The bed was too soft for me since I had spinal cord surgery and after surgery my back required a much firmer bedding than normal people. The hotel staffs went extra miles to help me and accommodate my special needs with a great attitude and compassion. The swimming pool and gym were small but has all the features for travelers to enjoy and relax. The friendly atmosphere made my 5 days stay became so comfortable and enjoyable. Great team work. I would recommend the Town Hall hotel near the Bethnal Green Station in London at any time to anyone. Thanks TC

The bed was too soft for me since I had spinal cord surgery and after surgery my back required a much firmer bedding than normal people. The hotel staffs went extra miles to help me and accommodate my special needs with a great attitude and compassion. The swimming pool and gym were small but has all the features for travelers to enjoy and relax. The friendly atmosphere made my 5 days stay became so comfortable and enjoyable. Great team work. I would recommend the Town Hall hotel near the Bethnal Green Station in London at any time to anyone. Thanks TC

The staff of this hotel really care about making our experience as pleasant as possible.

The staff of this hotel really care about making our experience as pleasant as possible.

The only hotel I will stay at in London. Have been coming here for 20 years . It’s a home away from home! The staff are so kind and genuine and the place is a rare, gorgeous gem in one of the most interesting areas of London.

The only hotel I will stay at in London. Have been coming here for 20 years . It’s a home away from home! The staff are so kind and genuine and the place is a rare, gorgeous gem in one of the most interesting areas of London.

The hotel is beautiful and I like that it has original details and furnishings, not cookie cutter modern furniture. I would defiintely stay again and recommend it, but at first glance in the rain, the view across the street leaves a bit to be desired. I didn't eat in the hotel, but since I had a suite that was extremely well equipped it mitigated the need for it. The fitness centre and swimming pool were great but it would be nice if there were an outdoor space. It was convenient for many great restaurants and shops by walking, bus or underground even though the immediate area is short on those..Brick Lane, Columbia Road and Roman Road were walkable if you like to explore the area, and short bus rides if that is too much.

The hotel is beautiful and I like that it has original details and furnishings, not cookie cutter modern furniture. I would defiintely stay again and recommend it, but at first glance in the rain, the view across the street leaves a bit to be desired. I didn't eat in the hotel, but since I had a suite that was extremely well equipped it mitigated the need for it. The fitness centre and swimming pool were great but it would be nice if there were an outdoor space. It was convenient for many great restaurants and shops by walking, bus or underground even though the immediate area is short on those..Brick Lane, Columbia Road and Roman Road were walkable if you like to explore the area, and short bus rides if that is too much.

Nice old building, I would try to get a room facing the front street.

Nice old building, I would try to get a room facing the front street.

Terrific hotel; rooms at the back are noisier because of the car park. Beds are the best I know which is the most important of all. Staff is very very friendful and helpful. We will go back, no doubt!

Terrific hotel; rooms at the back are noisier because of the car park. Beds are the best I know which is the most important of all. Staff is very very friendful and helpful. We will go back, no doubt!

We arrived at the hotel approx 3:30pm, we were advised by our booking confirmation we could check in from 3pm. In arrival we stood in the lobby for around 20 minutes waiting for a somebody on reception to b come available. There were at least 3 other groups of guest waiting, and only limited seating, so we were just stood until a receptionist became free. While waiting we heard a number of guests being told their room was not yet ready and they would have to wait. When we were checked in the member of staff was very friendly, polite and did apologise for the wait, and we were fortunate enough to have a room ready for us straight away. On entering the room, it was attractively laid out, bathroom was clean and modern and a kitchenette was available for our use (however we did not use during our stay). The bed was in the middle of the room with no bedside tables and therefore no where to charge a phone within reach of the bed or anywhere to put a book/glass of water etc. The bed was lovely and comfy, however our ‘Junior Suite’ was advertised as having a King Size bed, and in fact was only a standard double. The suite also boasted a Smart TV, but only YouTube worked, no alternative apps and when trying to watch a channel we just got ‘No Signal’. There were two lovely big floor to ceiling windows in our room, unfortunately we only looked out onto the hotel bins store, and one of the window’s curtains only covered half the window, so we were woken first thing by the sun.

We arrived at the hotel approx 3:30pm, we were advised by our booking confirmation we could check in from 3pm. In arrival we stood in the lobby for around 20 minutes waiting for a somebody on reception to b come available. There were at least 3 other groups of guest waiting, and only limited seating, so we were just stood until a receptionist became free. While waiting we heard a number of guests being told their room was not yet ready and they would have to wait. When we were checked in the member of staff was very friendly, polite and did apologise for the wait, and we were fortunate enough to have a room ready for us straight away. On entering the room, it was attractively laid out, bathroom was clean and modern and a kitchenette was available for our use (however we did not use during our stay). The bed was in the middle of the room with no bedside tables and therefore no where to charge a phone within reach of the bed or anywhere to put a book/glass of water etc. The bed was lovely and comfy, however our ‘Junior Suite’ was advertised as having a King Size bed, and in fact was only a standard double. The suite also boasted a Smart TV, but only YouTube worked, no alternative apps and when trying to watch a channel we just got ‘No Signal’. There were two lovely big floor to ceiling windows in our room, unfortunately we only looked out onto the hotel bins store, and one of the window’s curtains only covered half the window, so we were woken first thing by the sun.

The room was very large. I also loved the gym and pool. Only a few blocks to Underground and our room was very quiet. Breakfast and dining room was very cute.

The room was very large. I also loved the gym and pool. Only a few blocks to Underground and our room was very quiet. Breakfast and dining room was very cute.

Really cool hotel with large rooms and a terrific restaurant

Really cool hotel with large rooms and a terrific restaurant

In a state of disrepair. Lights that don't work, light switch literally fell off the wall. Not what you'd expect for such a beautiful building with a great lobby. Not very noise insulated, almost sounds like it amplifies the partying on the street when you're lower ground level. Can hear everything in neighbouring rooms too, and the hall. Bed is tight against wall so not particularly accessible for a second person, which seems like poor planning for a studio sized suite that should easily be able to adhere to conventional hotel standards for beds. Rock hard pillows not a far cry from using a brick as a pillow. I wouldn't return.

In a state of disrepair. Lights that don't work, light switch literally fell off the wall. Not what you'd expect for such a beautiful building with a great lobby. Not very noise insulated, almost sounds like it amplifies the partying on the street when you're lower ground level. Can hear everything in neighbouring rooms too, and the hall. Bed is tight against wall so not particularly accessible for a second person, which seems like poor planning for a studio sized suite that should easily be able to adhere to conventional hotel standards for beds. Rock hard pillows not a far cry from using a brick as a pillow. I wouldn't return.

I found this historic space rich in art and culture. It's location is nestled in existing communities that allows for a rich experience. Bethnal Green is a cultural dream

I found this historic space rich in art and culture. It's location is nestled in existing communities that allows for a rich experience. Bethnal Green is a cultural dream

Beautiful hotel and fantastic staff

Beautiful hotel and fantastic staff

nice jr. suite, with full kitchen, sunblocking curtains, good bathroom, need more closet, drawer space.

nice jr. suite, with full kitchen, sunblocking curtains, good bathroom, need more closet, drawer space.

Best hotels in the area. For the price it was fine

Best hotels in the area. For the price it was fine

Wonderful boutique hotel with a stunning pool.

Wonderful boutique hotel with a stunning pool.

The old Town Hall restyled into an interesting and comfortable hotel with a stylish vintage feel. Rooms with small well equipped kitchens make this place great for longer stays. Beds are comfortable, bathrooms spacious although the deep and narrow tub can be a little tricky. Quiet and out of the way yet walking distance to the central line, Broadway market, interesting restaurants and cocktail bars.