Easy in and out; close to nearby restaurants and shopping. Nicely looking and appointed facility. Great staff. Will stay there again.

Easy in and out; close to nearby restaurants and shopping. Nicely looking and appointed facility. Great staff. Will stay there again.

My wife and I have stayed at this hotel before…….and we purposely stayed here again! Very clean…..great location……very courteous/friendly staff….spacious rooms…..I highly recommend this property when staying in Lynchburg!

The property was great, and the rooms were top notch. Truly a great way to spend a vacation and very convenient amenities. The business center did not have an operating printer though, and rather than offering to print, the staff member recommended we go to the Garden Inn next door. The Garden Inn also did not have a functioning printer in the business center, but their staff were kind enough to offer to print. If you expect to get all of the listed amenities, you may not.

The property was great, and the rooms were top notch. Truly a great way to spend a vacation and very convenient amenities. The business center did not have an operating printer though, and rather than offering to print, the staff member recommended we go to the Garden Inn next door. The Garden Inn also did not have a functioning printer in the business center, but their staff were kind enough to offer to print. If you expect to get all of the listed amenities, you may not.

Perfect for our needs

Perfect for our needs

The toilet would not flush for the night of our stay. We called to the desk and got no answer. The sink fixture was broken and barely functional. We called to the front desk several times and got no answer. During check out, we waited 30 minutes to be serviced and the front desk associate was on her personal phone and eating in the breakfast area.

The toilet would not flush for the night of our stay. We called to the desk and got no answer. The sink fixture was broken and barely functional. We called to the front desk several times and got no answer. During check out, we waited 30 minutes to be serviced and the front desk associate was on her personal phone and eating in the breakfast area.

Greeted warmly at reception, hotel and room were very clean and updated. Bed was comfortable, including sofa bed.

Greeted warmly at reception, hotel and room were very clean and updated. Bed was comfortable, including sofa bed.

Very comfortable, quiet and clean. Breakfast was good.

Very comfortable, quiet and clean. Breakfast was good.

They state they do room service every other day, that is simply not true. I had a major issue with the drain in my shower not draining (by the end of a shower I was standing in ankle deep water that would take hours to drain). I tried to bring this to the attention of the morning front desk member, had to go find him eating food in the kitchen (pretty sure a violation of health code) and then he brought his food to the front desk, acted bothered, and said he would have it fixed. That didn't happen, luckily when I got back to the hotel that evening the lovely front desk agent made it her priority to track down drain-o. She delivered it to my room so I could handle the clogged drain myself, as there was no maintenance person around and I wasn't going to make her do it. Overall this Hilton Property needs discover what Hospitality means. Will Never stay here again, and I am in Lynchburg a lot for work.

They state they do room service every other day, that is simply not true. I had a major issue with the drain in my shower not draining (by the end of a shower I was standing in ankle deep water that would take hours to drain). I tried to bring this to the attention of the morning front desk member, had to go find him eating food in the kitchen (pretty sure a violation of health code) and then he brought his food to the front desk, acted bothered, and said he would have it fixed. That didn't happen, luckily when I got back to the hotel that evening the lovely front desk agent made it her priority to track down drain-o. She delivered it to my room so I could handle the clogged drain myself, as there was no maintenance person around and I wasn't going to make her do it. Overall this Hilton Property needs discover what Hospitality means. Will Never stay here again, and I am in Lynchburg a lot for work.

As a pet friendly property I would have expected a grassy area vs mulch. Very disappointed that I had to walk over to the adjacent property to find a small strip of grass. The breakfast space very small and then congested with folks trying to maneuver. Lacked plates, utensils and bowls. Learned later that 3 people called out so very understaffed due to that. Would recommend a 2nd door in bathroom area for privacy from bedroom space.

As a pet friendly property I would have expected a grassy area vs mulch. Very disappointed that I had to walk over to the adjacent property to find a small strip of grass. The breakfast space very small and then congested with folks trying to maneuver. Lacked plates, utensils and bowls. Learned later that 3 people called out so very understaffed due to that. Would recommend a 2nd door in bathroom area for privacy from bedroom space.

Great stay, nice rooms and good customer service.

Great stay, nice rooms and good customer service.

Our room was spacious and clean. It was conveniently located.

Our room was spacious and clean. It was conveniently located.

Front desk checkin was excellent! Happy hour attendant was exceptional.

I would suggest cleaning the vent above the toilet, looks kinda nasty, but overall very clean and comfortable

I would suggest cleaning the vent above the toilet, looks kinda nasty, but overall very clean and comfortable

Front desk checkin was excellent! Happy hour attendant was exceptional.

Great location!

Great location!

Excellent breakfast!

Beautiful hotel, great location. The manager Sasha was wonderful. She went out of her way to make her guests happy.

Beautiful hotel, great location. The manager Sasha was wonderful. She went out of her way to make her guests happy.

I absolutely love, love this hotel. It was so quiet and relaxed. The rooms were huge and they had a kitchen. Bathroom was so clean. I will always come back here.

I absolutely love, love this hotel. It was so quiet and relaxed. The rooms were huge and they had a kitchen. Bathroom was so clean. I will always come back here.