Check in was easy, I can understand others reviews with the lady that checks you in as she answered a private phone call whilst talking to us, but was she was still nice. We had a room right near the office, the whole place is lit up at night and security cameras everywhere. But having said that you hear everything going on, room was large, small towels and no hair dryer. I think unless your in the city you won't feel necessarily safe. But good parking and was close to everything we did

Check in was easy, I can understand others reviews with the lady that checks you in as she answered a private phone call whilst talking to us, but was she was still nice. We had a room right near the office, the whole place is lit up at night and security cameras everywhere. But having said that you hear everything going on, room was large, small towels and no hair dryer. I think unless your in the city you won't feel necessarily safe. But good parking and was close to everything we did

Quiet and clean was the first thing I liked plus its in a nice area with plenty to do in the vicinity

Quiet and clean was the first thing I liked plus its in a nice area with plenty to do in the vicinity

Clean and quiet with plenty places to eat in the vicinity

Clean and quiet with plenty places to eat in the vicinity

Really poor customer service from the get go when I arrived. Things were not explained with clarity and I had to keep asking for explanations. The phone in my room did not work so I couldn't call front desk. I had to use my cell phone. Also the towels didn't look clean. I didn't realize I had reserved a smoking room but the stench in the room smelled much worse than cigarette smoke.

Really poor customer service from the get go when I arrived. Things were not explained with clarity and I had to keep asking for explanations. The phone in my room did not work so I couldn't call front desk. I had to use my cell phone. Also the towels didn't look clean. I didn't realize I had reserved a smoking room but the stench in the room smelled much worse than cigarette smoke.

First of all the woman that checked me in was not friendly, and she was not honest about the key deposit being returned to my card automatically upon return of the key at checkout checkout. I physically return the key and they did not advise me I had to give them my card again to credit me back 10.00. Second I had booked the room for a second night on Hotels.com and they advised me at 9:30 am that I would have to check out at 11 and come back at 3 to stay the second night! I have booked many times for a second night that morning and I have never had a hotel treat me like this! I canceled my second night though Hotels.com with no penalty since I had just booked it. I have call several times to get my key deposit back but they just keep telling me to talk to a manager, then when I finally did he took my credit card number to credit it back and advised it be three days it show up. Well I still have not got it. Dishonest. I will not stay at this hotel again!

First of all the woman that checked me in was not friendly, and she was not honest about the key deposit being returned to my card automatically upon return of the key at checkout checkout. I physically return the key and they did not advise me I had to give them my card again to credit me back 10.00. Second I had booked the room for a second night on Hotels.com and they advised me at 9:30 am that I would have to check out at 11 and come back at 3 to stay the second night! I have booked many times for a second night that morning and I have never had a hotel treat me like this! I canceled my second night though Hotels.com with no penalty since I had just booked it. I have call several times to get my key deposit back but they just keep telling me to talk to a manager, then when I finally did he took my credit card number to credit it back and advised it be three days it show up. Well I still have not got it. Dishonest. I will not stay at this hotel again!

This is the worse hotel I have ever stayed at in Memphis the staff has no idea what they are doing here and they booked me for an extra night and refused to refund my money

This is the worse hotel I have ever stayed at in Memphis the staff has no idea what they are doing here and they booked me for an extra night and refused to refund my money

Staff was not friendly upon check in . The room however was clean ,and the bed comfortable. There were no amenities such as shampoo

Staff was not friendly upon check in . The room however was clean ,and the bed comfortable. There were no amenities such as shampoo

Don't stay in Memphis! It's one of most dangerous cities. But if you have no choice, this is a great place

Don't stay in Memphis! It's one of most dangerous cities. But if you have no choice, this is a great place

Clean loved the room and properly price and host Close to e erything

Clean loved the room and properly price and host Close to e erything

Clean and comfortable room. Great for an overnight stay. Lean breakfast. No complaints. Would stay again.

Clean and comfortable room. Great for an overnight stay. Lean breakfast. No complaints. Would stay again.

As a woman traveling alone, I did not feel safe at this property, and I ended up not staying there. At check-in, the desk clerk was seated behind walls of glass, and there were signs saying, "We do not rent rooms by the hour, so don't ask," and "You are under video surveillance." I saw a couple of people loitering in the parking lot, but I don't know whether they were checked-in guests or just loiterers. The desk clerk refused to refund my money, so I paid for a room in which I didn't stay. But again, it felt distinctly unsafe, and I wouldn't recommend this for a single person or a family.

As a woman traveling alone, I did not feel safe at this property, and I ended up not staying there. At check-in, the desk clerk was seated behind walls of glass, and there were signs saying, "We do not rent rooms by the hour, so don't ask," and "You are under video surveillance." I saw a couple of people loitering in the parking lot, but I don't know whether they were checked-in guests or just loiterers. The desk clerk refused to refund my money, so I paid for a room in which I didn't stay. But again, it felt distinctly unsafe, and I wouldn't recommend this for a single person or a family.

Check in was simple the person at the front desk was very friendly room was clean, cute and comfortable. The hotel was local to a lot of food service areas and right near some interesting sites to see

Check in was simple the person at the front desk was very friendly room was clean, cute and comfortable. The hotel was local to a lot of food service areas and right near some interesting sites to see

Nice, basic hotel room. No frills, the room did have a mini fridge, which was nice. Free breakfast was a little lacking ( Juice and a cinnamon roll type thing), but it was free. Over all, nice place.

Nice, basic hotel room. No frills, the room did have a mini fridge, which was nice. Free breakfast was a little lacking ( Juice and a cinnamon roll type thing), but it was free. Over all, nice place.

Check in was strange - in the middle of the day, the desk clerk was behind glass, and we got to read little signs around the check in window that read "no hourly rates, do not embarrass yourself by asking", etc. And there was a LOT of security camera footage showing on 2 big screens in the tiny lobby. But the room was quite nice, and clean with a comfortable bed and awesome water pressure in the shower. It looks like it had just been updated. Contrary to my initial concerns, it was quiet with no bigger issue than an early morning lawn maintenance guy with a weed eater one morning - overall, our 3 day stay was very nice.

Check in was strange - in the middle of the day, the desk clerk was behind glass, and we got to read little signs around the check in window that read "no hourly rates, do not embarrass yourself by asking", etc. And there was a LOT of security camera footage showing on 2 big screens in the tiny lobby. But the room was quite nice, and clean with a comfortable bed and awesome water pressure in the shower. It looks like it had just been updated. Contrary to my initial concerns, it was quiet with no bigger issue than an early morning lawn maintenance guy with a weed eater one morning - overall, our 3 day stay was very nice.

Didn't have any problems with the room. No carpet on the floors, but I'd say this was a plus. No worrying about stains or anything. Bathroom clean and well furbished. Great pressure and heat from the shower. Everything looked well-maintained. I didn't see a "do not disturb" tag to put on the door and they had come in to clean while I was away. I usually use a tag so that was a little disconcerting, but they respected my stuff and there was no real issue there. I'm not always the most observant person, (I thought there wasn't a TV for almost an hour until I realized it was attached to the wall!) so I might have just missed it. The bed was comfortable, and there wasn't a whole lot of traffic noise or light coming in through the window. Temperature of the room was fine for a sunny March weekend. Overall, a good experience.

Didn't have any problems with the room. No carpet on the floors, but I'd say this was a plus. No worrying about stains or anything. Bathroom clean and well furbished. Great pressure and heat from the shower. Everything looked well-maintained. I didn't see a "do not disturb" tag to put on the door and they had come in to clean while I was away. I usually use a tag so that was a little disconcerting, but they respected my stuff and there was no real issue there. I'm not always the most observant person, (I thought there wasn't a TV for almost an hour until I realized it was attached to the wall!) so I might have just missed it. The bed was comfortable, and there wasn't a whole lot of traffic noise or light coming in through the window. Temperature of the room was fine for a sunny March weekend. Overall, a good experience.

This was a pleasure. Everything was just as I would have wished. What a great value for the money!

This was a pleasure. Everything was just as I would have wished. What a great value for the money!