Twin bed instead of King, poor water temperature control on shower, unreliable elevator, overpriced, noisy street at night.

Twin bed instead of King, poor water temperature control on shower, unreliable elevator, overpriced, noisy street at night.

Hotel rates in Seville have gone up considerably in 2022 but overall this property was overpriced. Very little about this hotel was as advertised for us. We traveled with a newborn and we chose this place because it was marketed as an aparthotel. In fact, our room was in teh "apartment" side of the property. The listing for our unit included a "griddle" and "coffee and tea in public areas". None of that was there. When I mentioned this, the staff told me it was probably an error and to their credit, I saw how they changed their listing in Expedia. Our "Deluxe Room" was changed to a "Comfort Triple Room". Good for them, because there was nothing "deluxe" about our room, which was tiny, tight and half-baked. There even was a floor lamp by a corner that was disconnected because there wasn't a single outlet you could connect it too! It did look nice, though... when the sun was out and you didn't need to turn it on. The were no nightstand lights, so you either had to be in the dark or have the entire room lit up, not ideal with a newborn when you have to wake up every two hours to nurse. The bathroom had very awkward towel hangers and the shower was too cold or scalding hot, impossible to find the sweet spot. And then there was the internet... totally useless. I had to use up my cellphone's data package to use it as a hot spot because the WiFI was garbage. You could barely browse, let alone stream anything. This is a pimped up pension de toda la vida at boutique hotel rates.

Hotel rates in Seville have gone up considerably in 2022 but overall this property was overpriced. Very little about this hotel was as advertised for us. We traveled with a newborn and we chose this place because it was marketed as an aparthotel. In fact, our room was in teh "apartment" side of the property. The listing for our unit included a "griddle" and "coffee and tea in public areas". None of that was there. When I mentioned this, the staff told me it was probably an error and to their credit, I saw how they changed their listing in Expedia. Our "Deluxe Room" was changed to a "Comfort Triple Room". Good for them, because there was nothing "deluxe" about our room, which was tiny, tight and half-baked. There even was a floor lamp by a corner that was disconnected because there wasn't a single outlet you could connect it too! It did look nice, though... when the sun was out and you didn't need to turn it on. The were no nightstand lights, so you either had to be in the dark or have the entire room lit up, not ideal with a newborn when you have to wake up every two hours to nurse. The bathroom had very awkward towel hangers and the shower was too cold or scalding hot, impossible to find the sweet spot. And then there was the internet... totally useless. I had to use up my cellphone's data package to use it as a hot spot because the WiFI was garbage. You could barely browse, let alone stream anything. This is a pimped up pension de toda la vida at boutique hotel rates.

I really enjoyed my stay in Seville. I will start with the negatives 1)would have been nice if kept the jacuzzi open longer during the year. 2) out shower didn’t drain well so leakied on the floor 3) slight smell in the room. However these were minimal and plenty more positives. Beautiful building, the bed was huge and comfy as was the sofa, kitchenette was adequate and the staff were extremely helpful and nice. The Dona Lola is situated in good place to access the sites. I would definitely stay here again!!!!

I really enjoyed my stay in Seville. I will start with the negatives 1)would have been nice if kept the jacuzzi open longer during the year. 2) out shower didn’t drain well so leakied on the floor 3) slight smell in the room. However these were minimal and plenty more positives. Beautiful building, the bed was huge and comfy as was the sofa, kitchenette was adequate and the staff were extremely helpful and nice. The Dona Lola is situated in good place to access the sites. I would definitely stay here again!!!!

Location of the apartment is great, near center of Sevilla and also near Alameda Hercules (nice and crowded at night) Staff of hotel was very friendly. Apartment was in proper state and good for a city trip. Fair value for money Couple things to keep in mind: - parking was small, especially if you have larger car. (Might be inevitable in larger city, but good to keep in mind) - noisy. The structure and construction of the apartment building make it very noise. When different guest open their door, you will hear this. Our apartment was not situated on the street side, so we didn't have any noise from the street. Complaint: staff member was himself very loud till late in evening/early morning. Didn't really care when we asked him to be quiet. Not sure how serious he took our feedback the day after we discussed it again. Nice apartment at great location with friendly staff (other than mentioned above), but if you are sensitive to noise when sleeping this can definitely be a problem. A fair price to value!

Location of the apartment is great, near center of Sevilla and also near Alameda Hercules (nice and crowded at night) Staff of hotel was very friendly. Apartment was in proper state and good for a city trip. Fair value for money Couple things to keep in mind: - parking was small, especially if you have larger car. (Might be inevitable in larger city, but good to keep in mind) - noisy. The structure and construction of the apartment building make it very noise. When different guest open their door, you will hear this. Our apartment was not situated on the street side, so we didn't have any noise from the street. Complaint: staff member was himself very loud till late in evening/early morning. Didn't really care when we asked him to be quiet. Not sure how serious he took our feedback the day after we discussed it again. Nice apartment at great location with friendly staff (other than mentioned above), but if you are sensitive to noise when sleeping this can definitely be a problem. A fair price to value!

They do not give the room that I pay for… and they didn’t now about my reservations….

They do not give the room that I pay for… and they didn’t now about my reservations….

Not what I was hoping to get for my $$$

Not what I was hoping to get for my $$$

Our stay here was amazing! The location is perfect: not in the heart, but just on the edge, and the street was quiet. We stayed in the studio apartment, and everything was as described. The staff were welcoming and attentive. We especially enjoyed the rooftop terrace, which is lovely. The next time we’re in Seville, we will definitely stay here again.

Our stay here was amazing! The location is perfect: not in the heart, but just on the edge, and the street was quiet. We stayed in the studio apartment, and everything was as described. The staff were welcoming and attentive. We especially enjoyed the rooftop terrace, which is lovely. The next time we’re in Seville, we will definitely stay here again.

The actual apartment itself was very nice and it was great to have two bathrooms for the 5 of us. I appreciated they were using the WhatsApp to communicate ahead of time and during as we were from the US. The location turned out not to be the most convenient for what we wanted to do. It was hard to tell what kind of neighborhood we were in as most things were closed.

The actual apartment itself was very nice and it was great to have two bathrooms for the 5 of us. I appreciated they were using the WhatsApp to communicate ahead of time and during as we were from the US. The location turned out not to be the most convenient for what we wanted to do. It was hard to tell what kind of neighborhood we were in as most things were closed.

I like that they have a kitchenette and you can prepare some minimal food. I DIDN'T LIKE the fact that they are not collecting the garbage every day! And, the noise from the street is terrible... You can't sleep the night!

I like that they have a kitchenette and you can prepare some minimal food. I DIDN'T LIKE the fact that they are not collecting the garbage every day! And, the noise from the street is terrible... You can't sleep the night!

Second stay here. Was told by the receptionist I couldn’t access my room to 2.30pm even though it says 2pm on my reservation email. Enjoyed the terrace - it’s seen better days but has clearly been refreshed since my last stay and the tub was a real luxury on a hot day. Sadly the aircon unit in my room (which didn’t have a front panel) leaked water onto the floor at such a rate that I had to put a bucket under it. I told reception immediately and the guy just said it always happens and he couldn’t do anything about it but would tell someone tomorrow. Given he didn’t take my room number or name (and hadn’t checked me in), I’m not sure how he would do that but suspect he just didn’t care. No offer to change rooms even though there were rooms available online. I had to empty the bucket in the middle of the night then the noise was so loud I had to just switch it off and try to sleep - not easy given the heat and sad state of the mattress. Best to go to one of the many other places nearby that offer better value for money and care if their guests are comfortable.

Second stay here. Was told by the receptionist I couldn’t access my room to 2.30pm even though it says 2pm on my reservation email. Enjoyed the terrace - it’s seen better days but has clearly been refreshed since my last stay and the tub was a real luxury on a hot day. Sadly the aircon unit in my room (which didn’t have a front panel) leaked water onto the floor at such a rate that I had to put a bucket under it. I told reception immediately and the guy just said it always happens and he couldn’t do anything about it but would tell someone tomorrow. Given he didn’t take my room number or name (and hadn’t checked me in), I’m not sure how he would do that but suspect he just didn’t care. No offer to change rooms even though there were rooms available online. I had to empty the bucket in the middle of the night then the noise was so loud I had to just switch it off and try to sleep - not easy given the heat and sad state of the mattress. Best to go to one of the many other places nearby that offer better value for money and care if their guests are comfortable.

Online, this hotel is listed as a gay hotel. I only saw female prostitutes during my short stay. There’s nothing gay about the place.

Great place near the centre of town . Everything within walking distance(as long as you like walking up to 20 mins😁) . Hot tub and roof terrace really make it

Excellent location. Might have been nice to ha ve tea/"coffee and a bottle of water in the room.there was a kettle.

Excellent location. Might have been nice to ha ve tea/"coffee and a bottle of water in the room.there was a kettle.

Nice location. They have apartments with kitchen and living room with good space for a family with 4 people like ours

Nice location. They have apartments with kitchen and living room with good space for a family with 4 people like ours

Very clean and friendly, close to many shops We liked very much

Very clean and friendly, close to many shops We liked very much

Very helpful staff. Excellent facilities and location.

Very helpful staff. Excellent facilities and location.

Excellent location, comfortable room, quiet. Very helpful staff. Small issues with the wifi.

Excellent location, comfortable room, quiet. Very helpful staff. Small issues with the wifi.