Good for business because of WIFI condition. LIght control at the bed side is very convenient

Good for business because of WIFI condition. LIght control at the bed side is very convenient

Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.

Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.

The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them

The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them

This hotel is dirty….a rat come in my room during the night…and I saw another one in the hotel’s bar

This hotel is dirty….a rat come in my room during the night…and I saw another one in the hotel’s bar

The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.

The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.

Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.

Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.

Very nice old hotel with the best location in Kandy. One thing is bad - the lift. Its very old and people do not close the door after them. Then no-one can use the lift. Atmosphaire is fantastic. Staff is great. I always stay in Queens when I am in Kandy.

Very nice old hotel with the best location in Kandy. One thing is bad - the lift. Its very old and people do not close the door after them. Then no-one can use the lift. Atmosphaire is fantastic. Staff is great. I always stay in Queens when I am in Kandy.

If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.

If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.

Very central. Very close to main attraction daladaha maligawa.

Very central. Very close to main attraction daladaha maligawa.

Good property in a very convenient and safe location. Very friendly and helpful staff.

Good property in a very convenient and safe location. Very friendly and helpful staff.

Excelent charming old colonial hotel. A bit old, but it makes up for it with tonns of charm, and very friendly and helpfull staff. Would definently recommend.

Excelent charming old colonial hotel. A bit old, but it makes up for it with tonns of charm, and very friendly and helpfull staff. Would definently recommend.

The staff are exceptionally nice. The hotel manager in particular personally welcomed us when we arrived. The cleaning crew and bellhop were very friendly.

The staff are exceptionally nice. The hotel manager in particular personally welcomed us when we arrived. The cleaning crew and bellhop were very friendly.

We had a nice experience at the hotel. We mainly booked Queens because of it's historical value, location and the pool.

We had a nice experience at the hotel. We mainly booked Queens because of it's historical value, location and the pool.

Great location. Everything very close by. The room was very clean. The decor could do with a refresh but in general everything was good.

Great location. Everything very close by. The room was very clean. The decor could do with a refresh but in general everything was good.

It was a great place to stay you have to remember it is a really old hotel the staff were great I would stay there again

It was a great place to stay you have to remember it is a really old hotel the staff were great I would stay there again

The Hotel condition is very bad. The hotel has to renovate. it a very nice antique hotel keep the antique way and renovate this hotel. this is Gem of the Kandy the location is great. Food is not that good.

The Hotel condition is very bad. The hotel has to renovate. it a very nice antique hotel keep the antique way and renovate this hotel. this is Gem of the Kandy the location is great. Food is not that good.