Staff very friendly, food fantastic, nice and clean. The only thing was could do with a revamp the place is a little rundown.

Excellent

We were placed in the main Crest building. rather than the Como Court building. which was clean and comfortable. Staff were very helpful.

The room was disappointing looked nothing like the one in the photo and wasn’t clean. Would not go back

The room we received was not like the picture on website, stunk of stale cigarette smoke, shower broken, toilet became blocked, phone cord had been cut off, very outdated amenities, the one thing it was clean

For $237 very disappointing, still have to pay extra $20 to park your car there, king size bed was just 2 mattresses pushed together fall down gap in between, complete rip off, never again

It’s simple, budget accommodations but clean and comfortable. Staff were lovely. Roofing and windows were pretty

Really handy smoking area in what was an 'upgrade' to the Hotel location as opposed to Como. Staff were professional, yet at the safe time relaxed and happy

Cost of packing was good. I how it close to the beach. Friendly staff, clean and tidy and the cafe is the best. A place I'll stay again

The staff were amazing, very friendly and accommodating. I would say you get what you pay for but we didn’t even get that - we had to call for housekeeping constantly, they didn’t come by our room to clean once.

Perfect location and a very comfy bed.

A great value for what I paid, though the carpets need a real cleaning. It's a nicely done-up old apartment with creaky floors in places, and can hear people leaving for work in morning. For me staying on a business trip is t was perfectly fine though early wake up wastn what ai wnted either

Great location, close to Albert Park and walking distance from St Kilda shops and esplanade. Room was very outdated and felt unclean. The carpet was stained in multiple places

Value for money, very reasonably priced. Very spacious room. Not impressed there was any mention of extra cost for parking

location great for st kilda area. Had to leave room for shower and toilet. matress lumpy and room not worth $140.00. per night

Terrible. Nothing like the pictures. Old run down and dirty room. Spelled like smoke. RV didn’t even work. Told I had to email to complain and I still haven’t heard anything back. Not at all worth the cost. Find somewhere else!

Absolutely everything about the Facilities were spot on and especially the price. I have stayed there twice and check in is very slow. The first time I stayed I paid the deposit by card and checkout was very quick. The 2nd time I paid cash for deposit and wasn't informed that they had to view my room before I could leave to refund the deposit. So after sitting in the foyer for about 25 mins I was late for my appointment. Besides that I would definitely stay again.

I booked a room on my drive from Canberra to Melbourne last minute to visit my mother who is in hospital for cancer treatment and was horrified by the room when I arrived. Disgusting room, not as described during booking, no toilet paper, broken tap in bathroom, pubic hair in the bedding, grimey and dirty floors. Staff are rude and unhelpful. Management leave much to be desired. Would not recommend. If I could give 0 stars I would.

Bathrooms a tad dated, bath shower combination not ideal for easy entry exit. Staff were super, quiet rooms, comfortable beds.

The heater in the room was broken when we checked in. After 4 hours of notifying staff, nothing was done. It was absolutely freezing and they had us change rooms at 11.30pm - which was even more freezing dragging our stuff outside and to another hotel building. They moved us back to the room the next day (well we had to move our stuff again) and their idea of fixing the heating was by placing a sticker on it that said "cooling only". The room was beyond cold and made for a miserable night. Couldn't even provide an extra blanket. Paid a lot of money to freeze.

Aside from a bed to sleep in there are no positive comments to make

Very noisy, woken at 3am by staff talking loudly to another guest outside the room. Lots of door banging during the night.

Place was fine for the price and proximity to Albert Park but certainly wasn't clean as others have said. Carpet was dirty and several people's hair everywhere from sink to side table. Cleanliness aside, it's pretty basic you get what you pay for so can't complain too much really. No changing sheets or towels service for entire duration of stay which is odd. TV aerial signal doesn't work properly and several of us had access cards not work needing to be reprogrammed every single day of stay which was annoying. There's 24 hour reception which is good and friendly with some cafes and Woolworths few mins walk away. Tram stop very conveniently placed nearby too. It does the job for a couple of days solo trip on a budget.

Friendly reception. Moderate clean rom despite no smoking had smoke Smell ledge outside room smothered in butts. Exhaust fan outside the window went all night a very noisy

Stayed there many times. Great location and 'covid' rates as room is upgraded. Didnt get much sleep last time. Mger allowed me to change rooms at 2am. There are balconies out back where guests smoke and talk on mobiles.etc Suggest the front of the building as its quieter

Recently renovated It’s nice but just have to iron out a few kinks as the Aircon was leaking but still working An on that 43 degree day it was a blessing

Room is clean and area is nice. Service in the hotel is terrible and staff are rude to match. This app should review whether to list this property.

Reception staff were great, close to transport and eateries

Decent place, people in the next room were noisy but that’s not hotels fault.

although the Location of the Hotel is good, the customers confuses where the reception is, it's next building that also no sign points that!! and also we tried to use the lift with our luggage but do not know what level is the reception!! Make One (double/ bigger) bed instead of joining two single ones and two single matters!! to earn more couples (Only husband/wife).

Good budget accommodation. Very near to Fitzroy Street restaurants. Great service at checkin/our.