Ok

Nice location, nice display of amenities, but can be better. Cleanliness not so great stains on curtains, broke faucet knobs, stains on chairs. No ice available on the floor. But overall friendly staff, and fair service.

Nice location, nice display of amenities, but can be better. Cleanliness not so great stains on curtains, broke faucet knobs, stains on chairs. No ice available on the floor. But overall friendly staff, and fair service.

Great location to all the places we were going to see. Loved our personal deck with oversized tub/hot tub.

Great location to all the places we were going to see. Loved our personal deck with oversized tub/hot tub.

Good experience, friendly staff and convenient location to Times square, Javitt Centre and more

Good experience, friendly staff and convenient location to Times square, Javitt Centre and more

Great location, walking distance to times square, theatre district, garment district and more. Helpful staff, clean rooms and comfortable beds.

Great location, walking distance to times square, theatre district, garment district and more. Helpful staff, clean rooms and comfortable beds.

If you are on a business trip and need to get some rest, this is not the place to stay. The music was bumping until 4am and the smell of cigarette smoke was coming into the room (although the space is non-smoking). The hotel room doors to the balcony are completely sealed shut, so there is not access to the balcony from the room and no view of the NYC skyline as the windows have a heavy frosted application blocking the view. There is access to the balcony via the attached restaurant - which is not affiliated with the hotel.The stuff are wonderful, very friendly and willing to help.

If you are on a business trip and need to get some rest, this is not the place to stay. The music was bumping until 4am and the smell of cigarette smoke was coming into the room (although the space is non-smoking). The hotel room doors to the balcony are completely sealed shut, so there is not access to the balcony from the room and no view of the NYC skyline as the windows have a heavy frosted application blocking the view. There is access to the balcony via the attached restaurant - which is not affiliated with the hotel.The stuff are wonderful, very friendly and willing to help.

Serviced, room and personal were excellent. Only thing is that my room smell like there was someone smoking before. That cigarette smell stood on room for the whole stayed.

Serviced, room and personal were excellent. Only thing is that my room smell like there was someone smoking before. That cigarette smell stood on room for the whole stayed.

A nice place with convienent parking, dining and an easy walk to rhe convention center, Times Square, and the theater district.

A nice place with convienent parking, dining and an easy walk to rhe convention center, Times Square, and the theater district.

The room is OK, It has like a space/robot vibe. But the lobby Totally ruins it, First because there are some guys with the Yotel Hotel Name and logo on their T-shirts. They look like they’re selling something… And apparently they are: The service to help you using the robot to store Your luggage. Well, it happened to me that I arrived, Didn’t see the reception which is hidden, And I was in a hurry and needed to store my luggage because it was early to check in… One of these guys told me I need to pay in cash to store my luggage, Since they are wearing a T-shirt with the Hotel logo, I thought this was the only option I had to store my luggage. I even confirmed with them if there was any other option. After 10 minutes Figuring out what to do Because I wss already late for work, I Decided to go to the reception and asked them if what these guys were saying is true, And they told me the robot is for free, I would only have to pay cash if I need these guys’ help. So I ended up storing my luggage by myself. But my first impression and experience Of this place Was terrible. I know it’s cheap Compared to other hotels in New York, But still paying $300 per night, I expected at least a decent customer service and cleaner Decent lobby. Yes, I said cleaner because the lobby is open or public, so is not that nice. Nevertheless, I arrived at night, took my luggage from the robot storage, It was free, Checked in, And the room was okay. Pretty small, but Enough for what I needed.

The room is OK, It has like a space/robot vibe. But the lobby Totally ruins it, First because there are some guys with the Yotel Hotel Name and logo on their T-shirts. They look like they’re selling something… And apparently they are: The service to help you using the robot to store Your luggage. Well, it happened to me that I arrived, Didn’t see the reception which is hidden, And I was in a hurry and needed to store my luggage because it was early to check in… One of these guys told me I need to pay in cash to store my luggage, Since they are wearing a T-shirt with the Hotel logo, I thought this was the only option I had to store my luggage. I even confirmed with them if there was any other option. After 10 minutes Figuring out what to do Because I wss already late for work, I Decided to go to the reception and asked them if what these guys were saying is true, And they told me the robot is for free, I would only have to pay cash if I need these guys’ help. So I ended up storing my luggage by myself. But my first impression and experience Of this place Was terrible. I know it’s cheap Compared to other hotels in New York, But still paying $300 per night, I expected at least a decent customer service and cleaner Decent lobby. Yes, I said cleaner because the lobby is open or public, so is not that nice. Nevertheless, I arrived at night, took my luggage from the robot storage, It was free, Checked in, And the room was okay. Pretty small, but Enough for what I needed.

YOTEL was excellent. It was location LOCATION location. Times Square was just around the corner and the price was excellent. The room was amazing and staff fantastic

It was a very short stay but overall it was very nice.

The bathroom drain was clogged. But the hotel is in good location.

Hands

Great stay

My room was filthy; I could not believe the side bed boarder and table were filly; bathroom sink was unkept as well.

Dirty , tv was broken, lights on patio broken, gross

Amazing !!

The room is pretty and comfortable.

The room is pretty and comfortable.

Ok overall. But they should be more transparent about their daily hotel fee, which is akin to resort fees paid at Las Vegas hotels. YOTEL’s fee is basically just internet service. My 2 nights cost an extra $97 I didn’t expect to spend.

Got in pretty late first night around 2am. Sheets were dirty, requested new sheets, housekeeping were kind enough to bring new sheets. But these also were dirty and had stains. The remainder of my stay was better though.

Great reception. Very clean and silence.

Got in pretty late first night around 2am. Sheets were dirty, requested new sheets, housekeeping were kind enough to bring new sheets. But these also were dirty and had stains. The remainder of my stay was better though.

Overall had an amazing stay. My only complaints would be the heating towel rack did not work, Ice machines did not work and we had no LED lights, which is one of the reasons that drew me to the room.