The hotel is perfectly located near the tram and train, and I enjoyed the lovely sauna and fitness room. The staff was also friendly and accommodating.

During my stay in Zurich, I had the pleasure of experiencing a truly wonderful hotel. The room was spacious and comfortable, providing the perfect retreat after a day of exploring. Breakfast was delightful, offering a great start to each morning. What stood out the most, however, was the staff—they were incredibly responsive and attentive, making me feel genuinely cared for throughout my visit. This hotel has left such a positive impression that I know it will be my go-to choice whenever I return to Zurich. Highly recommended!

During my stay in Zurich, I had the pleasure of experiencing a truly wonderful hotel. The room was spacious and comfortable, providing the perfect retreat after a day of exploring. Breakfast was delightful, offering a great start to each morning. What stood out the most, however, was the staff—they were incredibly responsive and attentive, making me feel genuinely cared for throughout my visit. This hotel has left such a positive impression that I know it will be my go-to choice whenever I return to Zurich. Highly recommended!

The hotel was good and had nearby metro or tram to everywhere We had access to lounge and some food all the day and coffee The staff where nice and helpful The bed and pillows so comfortable

The hotel is in an area about 10 minutes from downtown Zurich which was easily accessible by tram which is a block away. The room accommodations and property were comfortable and tastefully decorated. The staff was pleasant, professional and accommodating. Upon check-in, we were offered water and provided with a local map indicating transportation and nearby dining options. Another rep was helpful in assisting me to print out a voucher needed for a tour when the hotel's sole guest computer wasn't functioning. Following departure, my request for my final charges was promptly answered as well as follow up regarding a lost item. They even called me from Zurich to discuss potentially shipping the item which I consider going above and beyond in customer service.

The hotel is in an area about 10 minutes from downtown Zurich which was easily accessible by tram which is a block away. The room accommodations and property were comfortable and tastefully decorated. The staff was pleasant, professional and accommodating. Upon check-in, we were offered water and provided with a local map indicating transportation and nearby dining options. Another rep was helpful in assisting me to print out a voucher needed for a tour when the hotel's sole guest computer wasn't functioning. Following departure, my request for my final charges was promptly answered as well as follow up regarding a lost item. They even called me from Zurich to discuss potentially shipping the item which I consider going above and beyond in customer service.

Definitely not 5 star, I would say high 3 to 4 star, - All staff helpful and friendly, they try their best - Cleaning could be better though, reception area could do with a clean and update, dust, fingermarks on back of computers on display etc., If your gong to have a large book art display in lobby then keep it tidy and intact, please don't brush off food residue from the dining tables on the floor! - Hotel needs updating in public area, carpets definitely need changing in all hallways, painting and decorating needed on walls, brightening the atmosphere around hotel as its dark and dull, the rooms are ok but bathrooms need attention to decor also, outdated interior - AC is rationed as the country try to reach net zero, not great when your on holiday and can't breath in the humidity!, so AC is obviously limited in public areas, perhaps they need to focus on using less plastic etc., and explore other ways to reduce carbon footprint, poor staff sweating in hot restaurants etc ! - Tourists are told AC not working, they must think tourists are stupid...perhaps they should warn tourists before we visit the country! - Birds enter hotel lobby, roam freely in dining breakfast area doors left open, I informed the staff they seemed to accept it was normal, flies and insects buzzing around breakfast buffet too, sitting on the food, awful really, I could not eat there, very poor if they think they are 5 or even 4 star, I don't expect that in a one star hotel. - Hotel management need to

Definitely not 5 star, I would say high 3 to 4 star, - All staff helpful and friendly, they try their best - Cleaning could be better though, reception area could do with a clean and update, dust, fingermarks on back of computers on display etc., If your gong to have a large book art display in lobby then keep it tidy and intact, please don't brush off food residue from the dining tables on the floor! - Hotel needs updating in public area, carpets definitely need changing in all hallways, painting and decorating needed on walls, brightening the atmosphere around hotel as its dark and dull, the rooms are ok but bathrooms need attention to decor also, outdated interior - AC is rationed as the country try to reach net zero, not great when your on holiday and can't breath in the humidity!, so AC is obviously limited in public areas, perhaps they need to focus on using less plastic etc., and explore other ways to reduce carbon footprint, poor staff sweating in hot restaurants etc ! - Tourists are told AC not working, they must think tourists are stupid...perhaps they should warn tourists before we visit the country! - Birds enter hotel lobby, roam freely in dining breakfast area doors left open, I informed the staff they seemed to accept it was normal, flies and insects buzzing around breakfast buffet too, sitting on the food, awful really, I could not eat there, very poor if they think they are 5 or even 4 star, I don't expect that in a one star hotel. - Hotel management need to