Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.

Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.

Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.

Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.

We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.

We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!

Beautiful place to stay. Just need more food variety.

Beautiful place to stay. Just need more food variety.

Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.

Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.

Very nice, clean Villa! Staff very nice and very helpful! Close to Bali Zoo. Unlimited entry to Bali Zoo during your stay. Villa very clean. Beautiful pool. Staff will help you book tours, a driver, romantic dinner in your Villa, and more! Staff gave me a cake for my birthday and decorated my room. I loved my stay at the Sanctoo Villa!!

Very nice, clean Villa! Staff very nice and very helpful! Close to Bali Zoo. Unlimited entry to Bali Zoo during your stay. Villa very clean. Beautiful pool. Staff will help you book tours, a driver, romantic dinner in your Villa, and more! Staff gave me a cake for my birthday and decorated my room. I loved my stay at the Sanctoo Villa!!

Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.

Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.

I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!

I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!

Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo. One of the best stays I have ever had

Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo. One of the best stays I have ever had

The VIlla is just like heaven you can imagine anything more on this. The Staff is too Friendly and really helpful. The rooms are super clean and you feel like you are in palace.\ Just need to improve on Vegetarian stuff and Breakfast keeps repeating always which is a bit sad.

The VIlla is just like heaven you can imagine anything more on this. The Staff is too Friendly and really helpful. The rooms are super clean and you feel like you are in palace.\ Just need to improve on Vegetarian stuff and Breakfast keeps repeating always which is a bit sad.