All generally good. Staff friendly and helpful. In shops people don’t speak much English to explain and ask what u need.

All generally good. Staff friendly and helpful. In shops people don’t speak much English to explain and ask what u need.

Probably the best hotel you can get for the price in Old Town Phuket. Great staff, food, pool and room. The only thing that could need improvement is the gym, but I won’t let that change my rating:)

Probably the best hotel you can get for the price in Old Town Phuket. Great staff, food, pool and room. The only thing that could need improvement is the gym, but I won’t let that change my rating:)

The Staff was really friendly and helpful all the time. Rooms are so nice too , would definitely visit again!

The Staff was really friendly and helpful all the time. Rooms are so nice too , would definitely visit again!

Best location close to old town and not noisy around. Good facilities and very kind staffs. I would like to visit again this hotel. Recommend it.

Best location close to old town and not noisy around. Good facilities and very kind staffs. I would like to visit again this hotel. Recommend it.

The property is beautiful and clean. The staff are pleasant

The property is beautiful and clean. The staff are pleasant

nice pools with helpful staff. Not very convenient but call grab is fine

nice pools with helpful staff. Not very convenient but call grab is fine

Nice hotel to stay in old town, away from the crowd and only 10-15mins walking to all the places

Nice hotel to stay in old town, away from the crowd and only 10-15mins walking to all the places

Service was very welcoming, friendly and helpful. The interior of the hotel is well thought through. Location is good too, short walk will lead you right to the heart of Old Town and there are some nice food spots around the corner. Gym is better equipped than pictures suggest. Room was noisy however, woke up twice per night when people were coming back to their rooms (which was past midnight and 2am). Air condition cooled the room down quickly but too noisy to keep it on in the night so you'd have to cool the room down before going to sleep but would wake up to a room with 27 degrees. Sustainability confusing as well: the common sign to leave towels on the rack etc., but fork and spoon for breakfast were wrapped in plastic. Decided to have breakfast on the last day and would not recommend. Better head outside. Overall the stay was okay, but not what I jad expected from a 4 star hotel.

Service was very welcoming, friendly and helpful. The interior of the hotel is well thought through. Location is good too, short walk will lead you right to the heart of Old Town and there are some nice food spots around the corner. Gym is better equipped than pictures suggest. Room was noisy however, woke up twice per night when people were coming back to their rooms (which was past midnight and 2am). Air condition cooled the room down quickly but too noisy to keep it on in the night so you'd have to cool the room down before going to sleep but would wake up to a room with 27 degrees. Sustainability confusing as well: the common sign to leave towels on the rack etc., but fork and spoon for breakfast were wrapped in plastic. Decided to have breakfast on the last day and would not recommend. Better head outside. Overall the stay was okay, but not what I jad expected from a 4 star hotel.

Beautiful hotel, very modern and clean. Walking distance to old town shops and markets. Very friendly staff and free ice cream, how good.

Beautiful hotel, very modern and clean. Walking distance to old town shops and markets. Very friendly staff and free ice cream, how good.

This hotel is beautiful, clean and great location. Quick access to Old Town, the night markets and food options. The staff were amazing especially Bella and Sunvo who made our stay extra special. We loved this hotel!

This hotel is beautiful, clean and great location. Quick access to Old Town, the night markets and food options. The staff were amazing especially Bella and Sunvo who made our stay extra special. We loved this hotel!

Good coffee

Good coffee

Very thoughtfully designed hotel. Pleasantly surprised to find a gym which I used daily to keep up with all the eating

Very thoughtfully designed hotel. Pleasantly surprised to find a gym which I used daily to keep up with all the eating

Lovely room, facility, modern, comfortable, clean, easily accessible to old town Phuket, exceptional staff, excellent service, wonderful food.

Lovely room, facility, modern, comfortable, clean, easily accessible to old town Phuket, exceptional staff, excellent service, wonderful food.

Great location close to everything walking distance Staff were so nice and friendly

Great location close to everything walking distance Staff were so nice and friendly

Loved the view and the service! Right on the edge of the Sukhumvit 11 in Bangkok. Perfect spot!

Loved the view and the service! Right on the edge of the Sukhumvit 11 in Bangkok. Perfect spot!

Lovely room and helpful staff.

Lovely room and helpful staff.