The pillows were not very comfortable

Was fine. Always a good place.

Was fine. Always a good place.

I recently stayed at the Holiday Inn in Columbia for my daughter's basketball trip, and it was a very disappointing experience. We arrived around 10:30 pm, eager to rest before her early game. However, upon reaching our floor, another guest warned us about a bad smell. When we opened our room, we were hit by an overpowering stench of sewage. I called the front desk right away, but the response was indifferent. The staff member barely acknowledged the issue and seemed annoyed by my call. I stressed the need to resolve it quickly due to my daughter's early game, but they made it clear it wasn’t a priority. We were told maintenance would arrive within 30 minutes, so we left the room to wait. When we returned, the smell was still there. I called again, only to receive the same dismissive response. Eventually, maintenance arrived, sprayed something into the vents, and left, but the odor lingered throughout the night. By morning, it had mostly dissipated, but the whole ordeal was handled very poorly by management. I stay in Columbia twice a week, but after this experience, I will never return to this hotel.

I recently stayed at the Holiday Inn in Columbia for my daughter's basketball trip, and it was a very disappointing experience. We arrived around 10:30 pm, eager to rest before her early game. However, upon reaching our floor, another guest warned us about a bad smell. When we opened our room, we were hit by an overpowering stench of sewage. I called the front desk right away, but the response was indifferent. The staff member barely acknowledged the issue and seemed annoyed by my call. I stressed the need to resolve it quickly due to my daughter's early game, but they made it clear it wasn’t a priority. We were told maintenance would arrive within 30 minutes, so we left the room to wait. When we returned, the smell was still there. I called again, only to receive the same dismissive response. Eventually, maintenance arrived, sprayed something into the vents, and left, but the odor lingered throughout the night. By morning, it had mostly dissipated, but the whole ordeal was handled very poorly by management. I stay in Columbia twice a week, but after this experience, I will never return to this hotel.

Not worth the price. You are paying double the amount of other local hotels for less amenities. Beds are very hard. A/c dosnt go before 76. Tv dosnt have signal. No microwave or fridge in rooms unless you spent even more money for a "suite" hot tub jets hardly work. Pool was clean,just very cold

Not worth the price. You are paying double the amount of other local hotels for less amenities. Beds are very hard. A/c dosnt go before 76. Tv dosnt have signal. No microwave or fridge in rooms unless you spent even more money for a "suite" hot tub jets hardly work. Pool was clean,just very cold

Tv never worked. Breakfast was ok but I’ve had better at other holiday inns. Pancake maker broke twice while making my breakfast. Seating was inconvenient. I don’t think the staff cared very much about the problems I had. Besides being in a nice part of town I don’t plan on staying here again.