We were disappointed to say the least, the mattress was badly stained see photos. The wifi was next to useless and I could not submit my reports to my Office. It was also very cold and we had to use an electric heater which omitted a strange smell. I was unable to add photos to the Site but will send them to Hotels.com

We were disappointed to say the least, the mattress was badly stained see photos. The wifi was next to useless and I could not submit my reports to my Office. It was also very cold and we had to use an electric heater which omitted a strange smell. I was unable to add photos to the Site but will send them to Hotels.com

Accomodation was very reasonably priced, however the radiators never worked , they had place 1 portable heater in the room. We had to be recited from room 8 to room 6 as there was a shower issue, the water was not draing and flooded the bathroom out. Giving us another room was not an issue. I would stay there again but not in the winter.

Accomodation was very reasonably priced, however the radiators never worked , they had place 1 portable heater in the room. We had to be recited from room 8 to room 6 as there was a shower issue, the water was not draing and flooded the bathroom out. Giving us another room was not an issue. I would stay there again but not in the winter.

I am of Asian descent. We believe the owners of the Ashiana Hotel are of Asian descent. We booked 2 bedrooms at the Ashiana Hotel. We have travelled to many countries and stayed in 5* stars to no star hotels. We had extremely high expectations of professionalism and respectful duty to their guests. Our experiences at the Ashiana Hotel, the UK , were of shocking disgusts, disappointments. We were seriously concerned about clarity of our booking. We arrived at 9.30pm. After several phone calls, the staff responded and came downstairs to receive us. They were dressed ready for bed. They gave us the keys to our bedrooms. When we opened one of the bedrooms, there were 2 beds. One was not made up. The 2nd bed was scrambled and it had been slept in by the previous guest.Please see attached photos. The bedroom was cold, smelt musty and damp. We opened the 2nd bedroom, there were 2 beds made up. Again We had difficulties contacting the staff. So we moved the bedding from one of the bedrooms to another. The 2nd bedroom was extremely cold, smelt disgustingly musty. There was a small heater provided. Towels were damp and smelled. We couldn’t settle left before midnight. There were no toiletries as stated in the Hotel information. Both bathrooms had not been cleaned for quite sometime. The Ashiana Hotel requires immediate inspection to reassess its capabilities and performance in order for it to meet British Standards of hospitality. Nil score rate.

I am of Asian descent. We believe the owners of the Ashiana Hotel are of Asian descent. We booked 2 bedrooms at the Ashiana Hotel. We have travelled to many countries and stayed in 5* stars to no star hotels. We had extremely high expectations of professionalism and respectful duty to their guests. Our experiences at the Ashiana Hotel, the UK , were of shocking disgusts, disappointments. We were seriously concerned about clarity of our booking. We arrived at 9.30pm. After several phone calls, the staff responded and came downstairs to receive us. They were dressed ready for bed. They gave us the keys to our bedrooms. When we opened one of the bedrooms, there were 2 beds. One was not made up. The 2nd bed was scrambled and it had been slept in by the previous guest.Please see attached photos. The bedroom was cold, smelt musty and damp. We opened the 2nd bedroom, there were 2 beds made up. Again We had difficulties contacting the staff. So we moved the bedding from one of the bedrooms to another. The 2nd bedroom was extremely cold, smelt disgustingly musty. There was a small heater provided. Towels were damp and smelled. We couldn’t settle left before midnight. There were no toiletries as stated in the Hotel information. Both bathrooms had not been cleaned for quite sometime. The Ashiana Hotel requires immediate inspection to reassess its capabilities and performance in order for it to meet British Standards of hospitality. Nil score rate.

Always stay here when down visiting family. Rooms always spotless. Untill this time. Rubbish left in drawers, mould on ceiling and round tap in sink.

Always stay here when down visiting family. Rooms always spotless. Untill this time. Rubbish left in drawers, mould on ceiling and round tap in sink.

We booked 2 rooms 1 for my mum and 1 for husband and I as I was doing a local race We were given room 9 and 10 Staff were helpful and friendly Rooms were damp smelling both rooms had damp carpets and stains on them No bedside lights in room 10 or remote Desk from and old office very tatty Headboard not fixed Bathroom needing tlc Good points - spacious rooms and parking fine , and you cannot be too harsh when it was a cheap price we paid , so all ok for 1 nights stay but wouldn’t want to be staying for a romantic getaway or a treat

We booked 2 rooms 1 for my mum and 1 for husband and I as I was doing a local race We were given room 9 and 10 Staff were helpful and friendly Rooms were damp smelling both rooms had damp carpets and stains on them No bedside lights in room 10 or remote Desk from and old office very tatty Headboard not fixed Bathroom needing tlc Good points - spacious rooms and parking fine , and you cannot be too harsh when it was a cheap price we paid , so all ok for 1 nights stay but wouldn’t want to be staying for a romantic getaway or a treat

On the booking form it said to call the Hotel if you were going to check in after 11pm I did this and was assured that we could check in at any time as there would be someone on duty. On Sunday all flights were delayed at Stansted due to a power cut and to top it all the M11 northbound was closed. Delays were inevitable. As a courtesy we called the hotel to tell them of the delay and we were told we could not stay there as there was no one on duty after 11pm. We had paid for a room. Absolutely terrible service.

On the booking form it said to call the Hotel if you were going to check in after 11pm I did this and was assured that we could check in at any time as there would be someone on duty. On Sunday all flights were delayed at Stansted due to a power cut and to top it all the M11 northbound was closed. Delays were inevitable. As a courtesy we called the hotel to tell them of the delay and we were told we could not stay there as there was no one on duty after 11pm. We had paid for a room. Absolutely terrible service.

Was not impressed with the cleanliness but the staff and service were good

Was not impressed with the cleanliness but the staff and service were good

Too hot in the room. Didn't expect AC but a fan in the room would have been nice. Had to buy my own !!

Too hot in the room. Didn't expect AC but a fan in the room would have been nice. Had to buy my own !!

Clean room with 2 double beds heater and shower. Mattress squishy, bedding plentiful and clean, the mirror had fallen off the wall, the chest of drawers had a missing drawer. No soap in the bathroom and only 2 towels. There was no milk with the condiments in the room. These are all little things and did not spoil our stay but clearly they could do better.

Clean room with 2 double beds heater and shower. Mattress squishy, bedding plentiful and clean, the mirror had fallen off the wall, the chest of drawers had a missing drawer. No soap in the bathroom and only 2 towels. There was no milk with the condiments in the room. These are all little things and did not spoil our stay but clearly they could do better.

Great location for attending Festival room was large and clean

Good clean hotel Fabulous restaurant

The cost for the room is value fir money. Comfortable bed with ckean linen.

The cost for the room is value fir money. Comfortable bed with ckean linen.

Convenient and friendly hotel Rooms basic but comfortable and spaceous Food in restaurant fantastic and very nice Friendly service too

Pleasant room with everything needed for a short stay, the on site Indian Restaurant was very good too.

Pleasant room with everything needed for a short stay, the on site Indian Restaurant was very good too.

I don’t like the property Beacuse they don’t have any secure car park and my van is nicked from the car park . They tell me cctv is not working .rubbish hotel fully rubbish

I don’t like the property Beacuse they don’t have any secure car park and my van is nicked from the car park . They tell me cctv is not working .rubbish hotel fully rubbish

Bathroom cleaning need attention Overall nice place staying and having great dinner

Bathroom cleaning need attention Overall nice place staying and having great dinner

clean room first class service & food in restaurant was fabulous

clean room first class service & food in restaurant was fabulous

This is a lovely hotel with spacious rooms and large bathroom. Would stay again