Good breakfast.

Awesome place to live while in Cameroon!

Awesome place to live while in Cameroon!

Nice place, good people.. unfortunately the pool wasin maintenance

Nice place, good people.. unfortunately the pool wasin maintenance

Great staff. Beautiful pool, airport shuttle. A bit hectic around the facility.

Great staff. Beautiful pool, airport shuttle. A bit hectic around the facility.

Breakfast is perfect! Room is very clean. All workers are good.

Breakfast is perfect! Room is very clean. All workers are good.

I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.

I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.

In my earlier I review I meant to add; the Hotel didn't have a record of my Expedia booking. They sorted it out, but it could have been tricky. I had printed out the receipt of my Expedia payment, and it was lucky I'd done so. Really helped unravel the problem.

Extremely friendly staff but especially the old building needs renovation. Inside the rooms it is maintained ok but you can feel the humidity everywhere as soon as you leave it.

Extremely friendly staff but especially the old building needs renovation. Inside the rooms it is maintained ok but you can feel the humidity everywhere as soon as you leave it.

Stupid clerk would not call manager to check my reservation.. delayed for 1hoir even tho I me timed I was tired and réservation was paid for!! Tried to charge me a second time.. this is the second time this crap is pulled on me

Stupid clerk would not call manager to check my reservation.. delayed for 1hoir even tho I me timed I was tired and réservation was paid for!! Tried to charge me a second time.. this is the second time this crap is pulled on me

The hotel is dated in parts, but is kept clean and the hotel service has been good overall. Security and covid measures are excellent in every way. The air conditioner failed in my room early in my 4 week stay, the technician, (Messi), was outstanding and when it could not be repaired he arranged for a room swap which took only 10 minutes or so. The pool area is nice and the bar service is good, again the staff are super. The reception, catering and housekeeping staff have been faultless and all are bi lingual. Breakfast is pretty good overall but expensive, as are meals and drinks in the restaurants and bars. The only downsides I have encountered are:- 1. The internet connection which is very poor at weekends and poor during the week. 2. The restaurant menu is very limited, especialy for a long stay. 3. The food quality varies very much, what was great a few days earlier was cold and less tasty the next time. I would stay here again but would arrange my own internet connection with a mifi device.

The hotel is dated in parts, but is kept clean and the hotel service has been good overall. Security and covid measures are excellent in every way. The air conditioner failed in my room early in my 4 week stay, the technician, (Messi), was outstanding and when it could not be repaired he arranged for a room swap which took only 10 minutes or so. The pool area is nice and the bar service is good, again the staff are super. The reception, catering and housekeeping staff have been faultless and all are bi lingual. Breakfast is pretty good overall but expensive, as are meals and drinks in the restaurants and bars. The only downsides I have encountered are:- 1. The internet connection which is very poor at weekends and poor during the week. 2. The restaurant menu is very limited, especialy for a long stay. 3. The food quality varies very much, what was great a few days earlier was cold and less tasty the next time. I would stay here again but would arrange my own internet connection with a mifi device.

Very clean, everything worked and the staff was helpful. Very nice pool area.

Very clean, everything worked and the staff was helpful. Very nice pool area.

Akwa Palace, you’ve said Palace... definitively not. It’s just a very uncomfortable, noisy, smelly, expensive hotel. I got a room in the historical old Akwa Palace with view on the street. The room and furniture are surely 50 years old, the window is not fully closing (imagine at night, trucks and taxis honking all the time), dirty curtains and noisy but working A/C. Refurbishment are ongoing at some floors, which brings additional noises. Smelly carpet in the corridors, noisy (uneducated guests) in the corridor at night. Breakfast is ok, clearly the staff do its best. 2/4 only elevators are working and to be used by staff and guests, leads to long waiting time. The WiFi is working well and the pool seems nice. Conclusion: avoid this place, there’s much better for less money in Douala.

Akwa Palace, you’ve said Palace... definitively not. It’s just a very uncomfortable, noisy, smelly, expensive hotel. I got a room in the historical old Akwa Palace with view on the street. The room and furniture are surely 50 years old, the window is not fully closing (imagine at night, trucks and taxis honking all the time), dirty curtains and noisy but working A/C. Refurbishment are ongoing at some floors, which brings additional noises. Smelly carpet in the corridors, noisy (uneducated guests) in the corridor at night. Breakfast is ok, clearly the staff do its best. 2/4 only elevators are working and to be used by staff and guests, leads to long waiting time. The WiFi is working well and the pool seems nice. Conclusion: avoid this place, there’s much better for less money in Douala.

Everybody was great

Everybody was great

good location FOR BUSINESS TRIP

good location FOR BUSINESS TRIP

Very basic comfort for the price. Every thing was very expensive in the restaurant. Compared to other cities in Africa like Addis Abbaba in Ethiopia or Entebbe in Uganda

Very basic comfort for the price. Every thing was very expensive in the restaurant. Compared to other cities in Africa like Addis Abbaba in Ethiopia or Entebbe in Uganda

I love Akwa Palace centrally located in Douala. The restaurant is fabulous and breakfast buffet pricy but exquisite. Bilingual staff make it easy to deal with any problems that come up. Beds very luxurious and comfortable.

I love Akwa Palace centrally located in Douala. The restaurant is fabulous and breakfast buffet pricy but exquisite. Bilingual staff make it easy to deal with any problems that come up. Beds very luxurious and comfortable.

One of the most pleasant and nice service ever had. People are extremely friendly and helpful. The newly renovated rooms are outstanding, the restaurant is worth a star and the pool is great. Great choice. Will certainly repeat next time.

One of the most pleasant and nice service ever had. People are extremely friendly and helpful. The newly renovated rooms are outstanding, the restaurant is worth a star and the pool is great. Great choice. Will certainly repeat next time.