Home away from home!

The hotel is beautiful and the room was comfortable. But for such a nice place the staff were not that great. They weren't very friendly or attentive. The nicest staff were the guys that carry your luggage, the cleaning staff, and the lifeguard. The food was just ok. The best thing about the hotel was the sunset by the pool.

Highly recommend this brand new hotel Service and staff were fantastic Rooms and amenities were also superb Thank you

What an absolute paradise this property is. I can't possibly think of any reasonable suggestions for improvement. Staff, food, grounds, everything was absolutely perfect.

Highly recommend this brand new hotel Service and staff were fantastic Rooms and amenities were also superb Thank you

Excellent breakfast buffet for vegans like us with soy and almond milk, fresh fruit and sugar-free does fruit galore, and huge selection of breakfast cereals. The breakfast waiting team even went the extra mile and surprised my wife (and me) by congratulating her on her birthday with an African song and dance and a cake. Would stay here again.

Excellent breakfast buffet for vegans like us with soy and almond milk, fresh fruit and sugar-free does fruit galore, and huge selection of breakfast cereals. The breakfast waiting team even went the extra mile and surprised my wife (and me) by congratulating her on her birthday with an African song and dance and a cake. Would stay here again.

Amazing! Every part of the stay felt like a lush experience. The pros: the staff were all absolutely exceptional. If you are traveling with children they offer a babysitting service - Juliet was beyond amazing with our infant while we went on an excursion she was too young to join us for. From check in to check out we loved every second. The view from the deck is just breathtaking, particularly for sunsets. You can hear hippo grunting in the background and often are greeted by elephant on the road into the hotel. The room was fully kitted out and had every little thing thought of. From bath salts to have a soak, to the Nespresso coffee machine and little treats waiting for us on arrival. They provided a wooden crib for our infant (pre book if you need one). Our only con was that the restaurant service was very slow. Food often took over an hour (room service often was 1.5hrs). While it is Africa and things may take time (the food was delicious), this was one point that made it a bit tricky as the location is well out of walking distance to any alternatives. Breakfast was absolutely sublime. Shoutout definitely needs to go to Juliet, Alfred, and the entire team for their friendliness and professionalism. We also really enjoyed the choir that was singing as we arrived.

Amazing! Every part of the stay felt like a lush experience. The pros: the staff were all absolutely exceptional. If you are traveling with children they offer a babysitting service - Juliet was beyond amazing with our infant while we went on an excursion she was too young to join us for. From check in to check out we loved every second. The view from the deck is just breathtaking, particularly for sunsets. You can hear hippo grunting in the background and often are greeted by elephant on the road into the hotel. The room was fully kitted out and had every little thing thought of. From bath salts to have a soak, to the Nespresso coffee machine and little treats waiting for us on arrival. They provided a wooden crib for our infant (pre book if you need one). Our only con was that the restaurant service was very slow. Food often took over an hour (room service often was 1.5hrs). While it is Africa and things may take time (the food was delicious), this was one point that made it a bit tricky as the location is well out of walking distance to any alternatives. Breakfast was absolutely sublime. Shoutout definitely needs to go to Juliet, Alfred, and the entire team for their friendliness and professionalism. We also really enjoyed the choir that was singing as we arrived.

Beautiful venue with very friendly and attentive staff

Beautiful venue with very friendly and attentive staff

Best hotel experience ever!

I had an amazing time, I can't wait to visit again. Kelly is the best bartender

I had an amazing time, I can't wait to visit again. Kelly is the best bartender

Best hotel experience ever!

The resort was beautiful, with a picturesque setting on the Zambezi River. The accommodations were comfortable and clean.

The resort was beautiful, with a picturesque setting on the Zambezi River. The accommodations were comfortable and clean.

Amazing property! Beautiful amenities and fantastic view. Very nice staff.

Amazing property! Beautiful amenities and fantastic view. Very nice staff.

The pool and amenities

The pool and amenities

Simple to do this survey - do yourself a favor and stay here.

Simple to do this survey - do yourself a favor and stay here.

Loved our stay here, the place is new (Jan 2023) the people are lovely and give great service. Lots of kid friendly activities they help with getting taxis to turn out the falls. The staff are new but eager, spa was fabulous, pool is great The missing star is for the food, there is LOTS of it but the quality not great, the baked goods were heavy and the western food subpar, the Zambian food was good so stick to that. Room service was dismal slow and tasted off. Loved our stay, so would definitely come back just hope the menu changes 😁

Loved our stay here, the place is new (Jan 2023) the people are lovely and give great service. Lots of kid friendly activities they help with getting taxis to turn out the falls. The staff are new but eager, spa was fabulous, pool is great The missing star is for the food, there is LOTS of it but the quality not great, the baked goods were heavy and the western food subpar, the Zambian food was good so stick to that. Room service was dismal slow and tasted off. Loved our stay, so would definitely come back just hope the menu changes 😁

Next level! Outstanding service! Very sincere! Will highly recommend!

Next level! Outstanding service! Very sincere! Will highly recommend!

Loved the accommodations, and grounds, the mini golf course - absolutely stunning. People were very friendly. Service was not only slow but poor. Put in multiple requests at the restaurant with multiple servers and never got our food. Requested a golf cart to take us from our room to reception to check out and ended up walking because no one showed and we would have missed our ride to the airport. On the way to reception we saw a golf cart picking up people half the distance to reception with no bags, but no one offered to help, and when we arrived at reception, there were multiple golf carts and staff just standing around….. very frustrating.

Loved the accommodations, and grounds, the mini golf course - absolutely stunning. People were very friendly. Service was not only slow but poor. Put in multiple requests at the restaurant with multiple servers and never got our food. Requested a golf cart to take us from our room to reception to check out and ended up walking because no one showed and we would have missed our ride to the airport. On the way to reception we saw a golf cart picking up people half the distance to reception with no bags, but no one offered to help, and when we arrived at reception, there were multiple golf carts and staff just standing around….. very frustrating.

This is an exquisitely designed resort in a national wildlife park. The grounds are beautiful, with lots of areas for sitting and relaxing. There is a resort boat for sunset cruising the Zambezi River in the evenings. Dinner and breakfast buffet was excellent. There was something for everyone. The staff were warm, very friendly and welcoming. Genevieve in particular was very thoughtful, ensuring that I had fresh made ginger tea to help me get over a cold so that I could continue to enjoy my holiday. That tea was so good that it became my daily go to during the duration of my stay. I will definitely be returning to Radisson Blu Mosi Oa Tunya in the future.

This is an exquisitely designed resort in a national wildlife park. The grounds are beautiful, with lots of areas for sitting and relaxing. There is a resort boat for sunset cruising the Zambezi River in the evenings. Dinner and breakfast buffet was excellent. There was something for everyone. The staff were warm, very friendly and welcoming. Genevieve in particular was very thoughtful, ensuring that I had fresh made ginger tea to help me get over a cold so that I could continue to enjoy my holiday. That tea was so good that it became my daily go to during the duration of my stay. I will definitely be returning to Radisson Blu Mosi Oa Tunya in the future.

While the resort is absolutely stunning and beautiful they way the MANAGEMENT STAFF works is absolutely unprofessional. I paid my stay through Expedia and when I got there they asked for my credit card, which is standard, and they charged me twice. It’s been almost 7 weeks and I have got little response from the management. I have yet to receive what I was charged for additionally, and have to wait two weeks for anyone to reply. If you decided to stay there, please make sure you check that they don’t double charge you because it’s likely you won’t receive your money back from such an unprofessional and non responsive MANAGEMENT STAFF. I would never stay here again solely because of how they have treated me in this situation.